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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door:

Precision Garage Door New Jersey
has received 1493 reviews, averaging:

4.86 of 5 Stars

Garage Door Opener Install
Millburn, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2012
Comments: Online
submission
[?]
our wonderful serviceman, Ron was fantastic! He was patient, knowledgeable and very professional. He explained the entire repair process and even checked in with my landlord to ensure that the work could be done to their specifications. Thank you Ron!
– matt sherman
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Garage Door Opener Install
Ringwood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2012
Comments: Online
submission
[?]
I was very pleased with Marc and Tim and the work they did with my gagare door. They were very knowledgable and polite and professional. I would definitely recommend them to people.
– Linda Miele
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
Garage Door Repair
Hillsborough, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/27/2012
Comments: Online
submission
[?]
I was so impressed by Tim's friendly and confident manner. He explained everything he was going to do and worked quickly and efficiently. He was able to locate the problem immediately. He loosened springs and replaced a hinge and made some other adjustments. It now works perfectly. I would recommend your company to anyone with a garage door problem.
– Joanne Bunce
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim
Garage Door Opener Install
Hackensack, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Report Card
submission
[?]
Myself and my family recently had the Liftmaster Opener and the cables and pulleys installed on our 2nd garage door by Marc. I usiually do research before I choose a Contractor for any work. I select the ones which are accredited with the BBB and by customer reviews. Although Precision's quote was more expensive than other Contractors, we were impressed by the quality of service provided by Marc. Marc was very polite, courteous and explained everything in detail on how to operate the garage door. Marc came on the 2nd occassion and was timely, punctual and very helpful. I wish all Contractors are as polite, knowledgeable and helpful as Marc. GOOD JOB, MARC and KEEP UP THE GREAT WORK. Good Luck with your future plans!
– Rizwan Khan
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
Garage Door Repair
Mendham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2012
Comments: Online
submission
[?]
Precision responded to our call for assistance promptly and efficiently with their scheduling of appts within dedicated timeframe and call from tech before arriving. Our tech, Justin, was professional, polite, and thorough. Will call Precision next time we need help with garage doors/openers.

Thanks, Precision.
– steve engelhardt
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Justin B
Garage Door Opener Install
Sparta, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/19/2012
Comments: Online
submission
[?]
Bob Z was professional,courteous and extremely helpful in explaining and answering questions regarding installation, as well as describing usage of the system. Bob is personable,courteous and a gentleman. A pleasure to deal with, and quite efficient and detailed regarding his work.
– Al piacentine
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Bob Z
Garage Door Repair
Belleville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2012
Comments: Online
submission
[?]
Friendly, informative, and efficient. Everything a customer wants. Thanks
– jeffrey lahm
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Justin B
Garage Door Repair
Short Hills, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/17/2012
Comments: Online
submission
[?]
Arrived within the scheduled time (barely). Repaired door in good time and professionly. All seems to be OK. Time will tell.
– morris tanenbaum
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Justin B
Install Garage Doors
Hawthorne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/16/2012
Comments: Online
submission
[?]
excellent customer service and excellent timing. (Shared Review)
– frank
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Area Manager:
Glenn G
Install Garage Doors
Hawthorne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/16/2012
Comments: Report Card
submission
[?]
excellent customer service and excellent timing. (Shared Review)
– frank
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Zsolt
Install Garage Doors
Hawthorne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/16/2012
Comments: Report Card
submission
[?]
excellent customer service and excellent timing. (Shared Review)
– Frank
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Jorge
Broken Garage Door Spring Repair
Bedminster, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/12/2012
Comments: Online
submission
[?]
From "hello", this company sounded different, it sounded competent! The person on the phone was very much aware of the pressures people like me have when calling service providers. She did everything she could to assure me the work would be competently performed to what was needed and the technician would be equipped with any parts needed. She told me who was coming, sent email photo of the installer; this installer called me 30 minutes before arrival and got to the problem immediately which required a tightening of the main springs which is not something most people should attempt to do on their own. I also learned it is not a good idea to lubricate the parts with WD-40, which I had read and previously been advised but this was good to hear. The service was 2X better than Overhead Door and DoorBoy and the cost was much simpler and app 40% - 50% less. I immediately referred our Association President to this excellent company.
– gary weiner
A Response from Doug:
Gary, Thank you for the kind words. If you would like for us to talk to the association please call us and we would be happy to help. Doug
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Justin B
Broken Garage Door Spring Repair
Parsippany, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
Justin was my tech. He did an amazing job. We had to get a full garage repair on both garages. He explained everything and did an awesome job. He went above and beyond. I would recommend prescision and Justin to any one. Thank you Justin.
– bonnie desanguine
A Response from Doug:
Bonnie, Thank you for the review. Justin appreciates it too. Doug
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Residential Technician:
Justin B
Garage Door Repair
Belle Mead, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
I called for an appt and Ron came out the next day. He called half hour before and was on time. Ron was polite and very professional, he explained the problem with my door and what it would take to fix it. I am very satisfied with the work he did and will recommend him to my friends and neighbors.
– donna gallitz
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Ron A
Garage Door Repair
Montville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/10/2012
Comments: Online
submission
[?]
Justin was very professional, pleasant and efficient. He called to let me know he was coming. Explained all the details to me of what needed to be done and the costs. He completed the repair quickly. He is an asset to your company. I would definitely recommend Precision and your staff to anyone who needs garage door repairs. Thank you.
– georgia Solotosf
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Justin B
Garage Door Repair
Randolph, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/10/2012
Comments: Online
submission
[?]
The image Precision projects is one of professionalism and reliability. There is 100% truth in their advertising -- how refreshing! A real person answers when you call; the service tech shows up within the appointed time; Ron was professional, knowledgeable, polite and efficient. Options were fully and clearly explained. I am impressed by how Precision does business, by the quality of its staff and its attention to customers (e.g., offering on-line thumbnail sketches of its service techs). One more satisfied customer who would not hesitate to recommend Precision.
– bob weissman
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Ron A
Garage Door Opener Install
Bergenfield, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/06/2012
Comments: Online
submission
[?]
Justin is a very likable person
he performed the job with total
professionalism and I'm very satisfied with his work
he is a fine asset for your company
– adolph demartin
Service Provided:
Garage Door Opener Install
Product:
Wood Garage Doors
Residential Technician:
Justin B
Garage Door Repair
Ramsey, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/06/2012
Comments: Online
submission
[?]
very pleased with tim - he knew his stuff no bs
– david cooper
A Response from Doug:
David, Tim has been with us for over 3 years and he certainly does. I'm glad you were able to see that. Best wishes. Doug
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Tim
Broken Garage Door Spring Repair
Blairstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/06/2012
Comments: Online
submission
[?]
I was pleased with the quick resonse to repair the broken spring and the replacement of the rollers on my garage door. Scott M., the technician, was pleasant and worked efficiently to make the repairs. I would not hesitate to call them again. I live in Warren County and saw their add in the yellow pages.
– thomas gross
A Response from Doug:
Mr Gross, Scott and Precision appreciate your feedback. Happy new year. Doug
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Scott M
Broken Garage Door Spring Repair
Riverdale, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/04/2012
Comments: Online
submission
[?]
Great job, very professional, Mark S. was pleasant and everything was explained before service was performed..Left everything neat and tidy...Would recommend your company to everyone. Great Job----Thank you Mark.....
– paula canham
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Residential Technician:
Marc S
Garage Door Repair
Dover, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/03/2012
Comments: Online
submission
[?]
Very happy with Precision! Marc was very professional and knowledgeable. He explained everything in detail to me as to what needed to be done to door, and what he would be doing today. I was very impressed with how quick an appointment was given and how early Marc arrived today and would definetly recommend your company to everyone I know. KUDOS to Precision and to Marc!
– marissa carrasquillo
A Response from Doug:
Marissa, Your review is appreciated. Marc has been with us a short time but has been doing a great job. Interestingly he want to get into a music career eventually. Doug
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Marc S
Garage Door Repair
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/03/2012
Comments: Online
submission
[?]
justtin did agood job.
– Weera Pradith
A Response from Doug:
Weera, Thank you for the short note. It means alot to our technicians because they are incented on 100% customer satisfaction. It helps us to to keep our focus on what's important. Doug
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Justin B
Garage Door Opener Install
Wyckoff, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/30/2011
Comments: Online
submission
[?]
Thank you so much for wonderful service. Tim was most professional, informative, friendly, and efficient. I would highly recommend your company to friends, family, neighbors! We love our quiet new garage door opener.
Thank you for everything. You are fortunate to have service folks like Tim representing your company!
Bob and Bev MacKay
– Beverley/ Robert Mackay
A Response from Doug:
Thank you Beverley. We agree! Doug
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Repair
Mahwah, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/30/2011
Comments: Online
submission
[?]
I had a complete garage door overhaul in June. The door began to make unusual noises. Scott McDonald came to assess the problem. He was a very polite technician. He looked over the door thoroughly and explained the reason for the noise. Scott corrected the problem. He thanked me for the business and apologized for the problem. He proved to be a loyal and considerate employee for the Precision Door Service Company.
– Nancy Beattie
A Response from Doug:
Nancy, we are so sorry for the problem. As you know we lifetime guarantee our rebuild packages. I did not have a chance to discuss with Scott what went wrong but I will. I'm glad you appreciated Scott's proffesionalism. He is an asset to our company. Happy new year
Service Provided:
Garage Door Repair
Product:
Wood Garage Doors
Residential Technician:
Scott M
Garage Door Opener Install
Franklin Lakes, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/30/2011
Comments: Online
submission
[?]
Excellent service and performaance! Scott was fantastic and very knowledgeable. Very professional company and workers. We will recommend your serivces to our family and friends.
– Andrew Dellapi
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Scott M
Broken Garage Door Spring Repair
Saddle River, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/29/2011
Comments: Online
submission
[?]
I was very pleased with my repair technician, Scott. He was very polite and very knowledgeable. He explained what he was going to do and did it. I would not hesitate to recommend him or your company. This was not my first experience with your company.
– isabella glauda
A Response from Doug:
Welcome back Isabella We love repeat customers. Scott is doing a great job for us and our customers. Im not surprised with your satisfaction. We are writing a blog post about how we go about hiring and training our employees that will be posted on Jan 3rd. It will help explain why we get so many great reviews like yours. Happy new year. Doug
Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Scott
Garage Door Opener Install
Emerson, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2011
Comments: Online
submission
[?]
I had a situation where my garage door motor was malfunctioning. Turns out I needed a new motor and belt. Mark was very courteous and thorough in explaining my options. He also completed the effort within two hours.
The new motor in a notch up from my previous motor and my family is happy with its performance.
– Paul Brignola
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2011
Comments: Online
submission
[?]
The service-person was punctual and pleasant and explained the options I had. He was professional but personable and I am very glad I called your company to repair my garage door.
– lorraine fenchel
A Response from Doug:
Thank you for the endorsement Lorraine. It means alot to the tech too. Doug
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Bob Z
Garage Door Repair
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2011
Comments: Online
submission
[?]
As always...great service and highly qualified technician. You are the ones I recommend when folks ask me who services our garage doors. Keep up the good work!mmk
– michael keating
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Kyle G
Garage Door Opener Install
Butler, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2011
Comments: Online
submission
[?]
Brandon was very knowledgeable, professional and did an outstanding job installing my new garage door opener.
– maragret de value
A Response from Doug:
Thank you Margaret. The Liftmaster garage door opener we installed is a great opener. You're going to get years of satisfaction. Happy new year. Doug
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Brandon
(201) 977-4870
Bergen County
4.87 out of 5 stars
(375)
Read All Bergen Reviews
(973) 577-7920
Essex County
4.8 out of 5 stars
(189)
Read All Essex Reviews
(908) 271-4227
Hunterdon County
4.9 out of 5 stars
(40)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.88 out of 5 stars
(320)
Read All Morris Reviews
(973) 975-4631
Passaic County
4.84 out of 5 stars
(141)
Read All Passaic Reviews
(908) 333-4087
Somerset County
4.86 out of 5 stars
(142)
Read All Somerset Reviews
(973) 862-4716
Sussex County
4.84 out of 5 stars
(67)
Read All Sussex Reviews
(908) 418-4588
Union County
4.91 out of 5 stars
(150)
Read All Union Reviews
(908) 747-4357
Warren County
4.91 out of 5 stars
(69)
Read All Warren Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(888) 490-4009
220 West Parkway Unit 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


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