This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Tim was terrific! Not only did he arrive exactly at the time that was given to me, he was polite, informative and everything was finished within a half hour. Great product and fantastic service. I would HIGHLY recommend your company. Keep up the good work!
Your Ad was impressive and professional, the staff that responded to my call and technician were all great. I was very satisfied with the consultation, guidance and actual repair handled by your technician Tim. He walked me through all the issues, pointed out other concerns I was not aware of and now my garage door works like new. I am extremely satisfied and glad I picked Precision!
If it wasn′t for the tech that came to my home I wouldn′t have done much business with your company...
After three mishaps with the dispatch/schedule system, Your tech arrived at my house to service my existing garage door opener. He was very professional, courteous and was an expert regarding his product(s). He is an excellent communicator. I ended up spending $1000 with your company.
The tech you sent me is a huge asset to your company.