A Response from Doug:
All work was performed expertly in a timely fashion. Finished in one visit.
Two things that did concerned me. Even though Bob explained everything about the (cost,labor and materials). Which I agreed to and signed, I feel it was a bit too pricey.
My other concern, was I had a time window between 8am and 12pm. I received a call at approximately 11:50am that the technician would be late. I feel I should have been called sooner.
Overall I was completely satisfied with the end result. The garage doors work very nicely.
Richard, I agree with you, that call should have come sooner. Our office needs to do better. Thank you for you business. Doug