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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Denville, NJ

Denville has received 18 reviews, averaging:

4.65 of 5 Stars
4.65 of 5 Stars

Garage Door Opener Install
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/17/2012
Comments: Online
submission
[?]
Ron showed up at the scheduled time and was very professional. He installed the garage door opener I had already purchased and replaced a few of the DIY parts that came with the opener with the sturdier professional parts that he had on the truck. Everything was done in a couple of hours and went without a hitch. I would not hesitate to call Precision for any future work on the garage doors.
– seth harris
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Garage Door Repair
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/24/2012
Comments: Report Card
submission
[?]
Great Job!
– John Clancy
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Ron A
Garage Door Repair
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Report Card
submission
[?]
Timely & professional service
– Christopher Barta
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim Parke
Garage Door Opener Repair
Denville, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 03/08/2012
Comments: Report Card
submission
[?]
Scott was great your telephone receptionist was excellent.Thank you for such complete and prompt service!
– Rochelle M. Rotenbery
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Scott M
Broken Garage Door Spring Repair
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/22/2011
Comments: Online
submission
[?]
Very happy with your service and the professionalism of your technicians.Give those boys a raise.
– tom Olson
Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Brandon
Garage Door Repair
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/28/2010
Comments: Report Card
submission
[?]
MIke did a wonderful job-prompt very knowledgeable felt comfortable with his capabilities
– Carol Dicks
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Michael
Garage Door Opener Install
Denville, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 09/15/2010
Comments: Report Card
submission
[?]
Adam did a great job on short notice and met all our expectations and more.Give him a raise for his excellent work
– John Fisher
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Commercial Technician:
Adam
Garage Door Opener Install
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/25/2010
Comments: Report Card
submission
[?]
Completely satisfied!
– Richard Wagoner
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Broken Garage Door Spring Repair
Denville, NJ
2.000 of 5 Stars
Precision Garage Door2.000 of 5 Stars
Date: 05/29/2010
Comments: Online
submission
[?]
YOUR SERVICE WAS GOOD.BUT YOUR PRICE FOR A DOOR REBUILD WAS TO HIGH. AFTER YOUR SERVICE I CALLED OTHER DOOR COMPANY FOR PRICE QUOTES ON THE SAME SERVICE.ALL AROUND XXX WITH TAXS. I WOULD NOT RECCOMAND YOUR COMPANY TO ANY BODY DUE TO YOUR PRICES.
– John
A Response from Doug:
Dear John,
Thank you for your comments.
We are not the cheapest garage door company in New Jersey.
I know my competitor will quote lower prices, especially over the phone. If you look further than just price you will probably find all things are not equal. Our garage door rebuild comes with a lifetime warranty. Most companies only offer 1 to 3 year warranties because of the type of parts they use.
The biggest difference in price however is not related to that. One of our largest expenses is related to insurance. Worker’s compensation Insurance is by far the most expensive and is required by state law. You would be amazed by how many contractors who don’t carry it. If an accident was to occur and the coverage was not in place the worker can actually sue the home owner. These two topics above are some of the items that come into play when we are establishing our prices.
With that being said; we still carry a 100% customer satisfaction guarantee. Our goal is to make you happy and a satisfied customer, please call me to discuss this matter further.
Thank you, Doug
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Tom F
Garage Door Repair
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/14/2010
Comments: Online
submission
[?]
Brian was very professional and took care of our problem without a hassle.
– art romano
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Brian S
Install Garage Doors
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/09/2010
Comments: Online
submission
[?]
The technician arrived but I was not able to stay at home.When I returned the door looked great and everything was neat and cleaned.
– Kathleen Gronet
Service Provided:
Install Garage Doors
Product:
Wood Composite Garage Doors
Installer:
Zsolt
Garage Door Repair
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/24/2010
Comments: Online
submission
[?]
Brandon was very helpful in getting our garage working again. I didn't feel pressured to purchase anything beyond what we truly needed. Brandon was very informative explained how the parts work together and what to look for to know if I need to have it repaired in the future. I called for an appointment and they were able to come the very next morning to get it fixed! I would definitely recommend Precision to family and friends.
– sarah meierhofer
Service Provided:
Garage Door Repair
Residential Technician:
Brandon
Garage Door Opener Install
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/04/2009
Comments: Report Card
submission
[?]
I was very pleased first of all for the fast respond, and then the technician (Tim) explained every thing and did a full tune up of our garage door.
I am very pleased with his work and will recommand your company to my friends.
– V
Service Provided:
Garage Door Opener Install
Residential Technician:
Tim
Garage Door Opener Install
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/11/2009
Comments: Online
submission
[?]
Great job. Thoroughly professional. 5 stars
– Ed Rush
Service Provided:
Garage Door Opener Install
Residential Technician:
Tim
Garage Door Opener Install
Denville, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 09/18/2009
Comments: Report Card
submission
[?]
VERY PLEASED WITH THE JOB
– JOAN KAMOVITCH
Service Provided:
Garage Door Opener Install
Residential Technician:
Dave
Garage Door Opener Install
Denville, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 09/04/2009
Comments: Online
submission
[?]
Quick to get an appointment. Service call due to the door sticking. New rollers were put in. Did not take much time. The Tech was fine. New garage opener was put in last year by this organization. The only negative was I had to call for this opportunity to write a review. I never received an e-mail and the tech told me I would. It was not his fault.
– Doreen
Service Provided:
Garage Door Opener Install
Manager:
Vince
Garage Door Repair
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/28/2009
Comments: Online
submission
[?]
I called Precision because of a problem with the wall remote for my garage door opener having sustained some damage. Since they had been very helpful in the past when I needed a new door and remote installed, I didn't hesitate to contact them for this problem. As usual, they were very helpful from the customer service rep that took the call and scheduled the appointment to the technician (Tim) who came and made the necessary repair. I would recommend Precision to anybody who needs repairs on an existing garage door & opener, or who need a new one. They are very courteous and helpful and we are completely satisfied.
– Kenneth Rasa
Service Provided:
Garage Door Repair
Residential Technician:
Tim
Garage Door Opener Repair
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/02/2009
Comments: Online
submission
[?]
I recently moved into a newly constructed townhouse and one of my garage doors started to make a loud noise when opening and closing. I called Precision Garage Door Service because you are a certified Liftmaster service and repair business. Your tech, Sean, arrived on time, was very informative about the problem and fixed it. I also requested that he service both garage doors since they are used a lot. He lubricated the doors, etc. and explained what he was doing and showed me how to properly maintain both doors. I believe in regular maintenance, so I will be calling Precision regularly to perform annual maintenance on the garage doors and for any problems in between the annual maintenace. Sean was very professional and I thank you for sending out such a knowledgeable and experienced technician.
– Susan M. Brennan
Service Provided:
Garage Door Opener Repair
:
Sean
(201) 977-4870
Bergen County
4.87 out of 5 stars
(429)
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(973) 577-7920
Essex County
4.78 out of 5 stars
(222)
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(908) 271-4227
Hunterdon County
4.92 out of 5 stars
(49)
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(973) 975-4631
Morris County
4.88 out of 5 stars
(394)
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(973) 975-4631
Passaic County
4.86 out of 5 stars
(172)
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(908) 333-4087
Somerset County
4.87 out of 5 stars
(165)
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(973) 862-4716
Sussex County
4.86 out of 5 stars
(78)
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(908) 418-4588
Union County
4.92 out of 5 stars
(189)
Read All Union Reviews
(908) 747-4357
Warren County
4.85 out of 5 stars
(74)
Read All Warren Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(888) 490-4009
220 West Parkway Unit 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

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