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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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We contacted Precision based on the reviews we read at this site. From the very first contact, up until the completion of our service, we were greeted with knowledgeable people who had the greatest customer service skills ever. Our service technician was Tim, and he was an awesome service guy! He showed up when he said he would. He explained to us every single thing he needed to do BEFORE he started the job. He worked quietly and efficiently. When the job was done, it was like he was never there - that's how well he cleaned up his workspace. We are pleased with the level of service we got from Tim. We are pleased with the product we purchased from Precision. But we are even more happy with the lifetime guarantee on their work!! I would recommend Precision Garage Door Service again and again. You will NOT be disappointed at all.
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bernadette addison
