This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
I had a new door and garage door opener installed on Wed. 4/8 at the River Renaissance Condos. Both men who worked on the installation were professional,explained features and set up,and did a good job of cleaning up. Both the person I share the garage with and I had trouble setting up our in car buttons for the garage door opener. My neighbor went to another of your workers the following day who graciously came, set up and explained to us the proceedure our specific cars. I would gladly recommend your company