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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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I am finding my home repair companies on Angie's List. Precision was one of the choices. I contacted them and they were able to come out the next day. They were on time, replaced my old key pad on, provided me with a new remote control opener, and honored the discount given to me via Angie's List. The remote did not work next day. I called and , they immediately came to exchange the remote. After trying it out several times, he realized that the remote the company had was not compatible with Linear and refunded me the cost of the remote. I was most pleased with the service I received and would recommend without hesitation.
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Helga Fanciulli
