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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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I selected Precision because of the quality of the product. When compared to other competitors the Elite was far superior in its manufacture and insulation rating. It was a pleasure dealing with the area manager (who took the time to fully describe the product without pressuring me to make a final purchase decision at the time), the installer and scheduling staff. My only disappointment was that the new door came with the incorrect window panel. I think that should have been checked and identified before arriving at my home. However the staff took immediate action to resolve the error and have the correct panel installed in a timely manner.(Shared Review)
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Scott
