The service tech was great. He reviewed my doors and reommended the best alternatives to follow to assure the best operation of the doors. Unfortunately, the cost of implementing the recommendations were extremely high. The cost to replace two cables was $96. plus the $69 service fee. The cables could cost $10. Subsequently, the labor cost was $86 plus $69 for a job.
A Response from Doug:
Nick, Thank you for the review. I'm sorry you were not happy about our price. I take full responsibility for that. My technicians are not responsible. When determining our prices I need to take into consideration all the cost of doing business. It's not cheap providing a 24 hour 365 day repair service in northern New Jersey. I'm not surprised you said our service tech was great. We are extremely careful about who we hire. Each of them are drug and background tested and trained to the extreme. Prices need to be determined considering insurances, overhead, gasoline,liability, salaries,advertising etc. Thank you so much for your business. Doug