This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Tim was the best! He went right to work, diagnosed the problem with the door opener and replaced the wall button. All was complete in less than 20 min. Tim is very personable and knowledgeable and a credit to your company. Thanks for sending Tim!!
Drew recommended replacing cables,springs and rollers on my old garage door. He installed all the new parts very quickly and did a precision job. He also showed up pretty close to the appointment time. His explanation to correct the problem was clear and he gave a cost for the materials before starting. I'm satisfied with Precision and with Drew's work.
We had Precision Door come up due to issues with our garage sensor and also wanted to get a full diagnostic of each of our doors. Pete was courteous, professional and was great in explaining what was needed and each of the parts. I would definitely recommend Precision again!
We needed service on our remote and I remember seeing Precision in printed materials. I checked the yellow pages and was impressed with the advertising. It also had a senior discount. GREAT TECHNICIAN!
We were very pleased with the service!
Brian B., our technician, was FANTASTIC, and our new opener runs smooth and quiet. Brian was very upfront about pricing, and was extremely friendly and knowledgeable. I will definitely ask for him again when we need to replace the other opener in our garage.
I am very pleased with your service. Your tech Scott(sorry, don't know which one) was very courteous, pleasant and knowledgeable. The work was done quickly and he explained exactly what he was doing and why.
I would (and have) recommended you to others.
Precision's technician was thorough, courteous, and went out of his way to make clear what was required and why. I would highly recommend both Precision and Scott McDonald, the technician who repaired my garage door.