This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
I purchased a garage door inspection and service coupon online from Amazon and checked out Precision's website. I was very impressed with what I saw there, and making an appointment was very easy. My serviceman Rich called before he arrived and was very pleasant and knowledgeable during the appointment. I will definitely use Precision again and recommend them to friends.
Based on the excellent service we have received from Precision in the past, we called them as soon as one of our garage door openers failed. They responded immediately and sent one of their best technicians, Bob, to install a new opener. We would definitely call Precision for any future garage door needs.
Brandon was outstanding and very knowledgeable. He worked very efficiently and quickly. We would highly recommend him to other customers.
Precision was extremely helpful in setting up our appointment and keeping us informed of our appointment times. Thank you.
The doors are working fantastic!
Given the great service we have experienced with Precision in the past, we would not have considered calling anyone else when one of our doors was in need of repair. The scheduling process was quick and efficient. The technician was knowledgeable and professional. A new garage door opener was installed in less than one hour. Thank you, Precision!
Great experience from start to finish. timely response to schedule appt. technician was on time. his name was Brian and he was excellent. He gave me all the info i needed and was very thorough in all aspects of the call. we love our new garage door openers!