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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Hackettstown, NJ

Hackettstown has received 54 reviews, averaging:

4.92 of 5 Stars
4.92 of 5 Stars

Broken Garage Door Spring Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/21/2013
Comments: Online
submission
[?]
Was very pleased!! Bob made the time work for me...and was great in explaining everything...
– Sandra Grant
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Bob Z
Garage Door Opener Install
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/02/2013
Comments: Online
submission
[?]
It has been my pleasure to deal with Precision since 2010 and always satisfied with the highest quality of service provided. Tim who has been our Service Technician is very customer focused explaining why a part needs to be replaced and not just installing part. Also, performs a great job installing and servicing our garage doors even cleans-up after the job is finished.
– Christina gleason
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/24/2013
Comments: Online
submission
[?]
Same day service, repair done right and very professionally, options were discussed, technician was professional and very well trained. Great job, great service, I will recommend to my friends.
– Steve Ward
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Bob Z
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/22/2013
Comments: Online
submission
[?]
Drew was the service man that came to my house and he was courteous and professional. He answered all my questions and was very helpful
– Kate Lazzarotti
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Andrew N
Broken Garage Door Spring Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/16/2013
Comments: Online
submission
[?]
Pete did an excellent job explaining the problem and the proposed solution. the work was performed in a timely and clean manner. Our issue with the garage door was resolved. We would recommend Pete for future work.
– Elliot Langsan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Pete O
Garage Door Opener Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/13/2013
Comments: Online
submission
[?]
Ron was terrific! On time, took care of business quickly and pleasantly. I have had nothing but excellence every time I've had dealings with your company and would recommend them highly to anyone.
– Carol Friedman
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Ron A
Garage Door Opener Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/01/2013
Comments: Report Card
submission
[?]
Call to let know when would be arriving I appreciated this . explained as he went along.
– Meta Maloney
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Rich W
Install Garage Doors
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/25/2013
Comments: Report Card
submission
[?]
Very nice job, worked very professional. I would be glad to recommend Precision to others ...friends and neighbors.
– A Cotugno
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Zsolt
Broken Garage Door Spring Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/14/2012
Comments: Online
submission
[?]
A co-worker recommended your company. We were extremely satisifed with the repair. Both service technicians were polite and quickly replaced the broken springs and all hardware. We are grateful our old Sears Craftsman opener still is functioning, but if (when) it fails we would have Precision help out again. Merry Christmas. Much thanks again.
Sincerely, Bill DeMarco & Susan
– William DeMarco
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Garage Door Opener Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/03/2012
Comments: Online
submission
[?]
You installed my garage door lift a few years ago, and for the most part, it has been problem free. The battery for the battery backup failed after the hurricane, and I had a service tech here today to fix it. As always, your people are very courteous and professional.,.truly a pleasure to deal with. I would recommend your company without hesitation to anyone needing this type of service.
– Carol Friedman
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Andrew N
Garage Door Opener Repair
Hackettstown, NJ
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 08/30/2012
Comments: Report Card
submission
[?]
Although Rob was running behind schedule,he kept me informed and arrived at the rescheduled
– Irene Pollock
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Garage Door Opener Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/28/2012
Comments: Online
submission
[?]
Ron arrive exactly on time. He was very polite, professional and did an excellent job with the repair.
– Jim Norton
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Ron A
Garage Door Opener Install
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/06/2012
Comments: Report Card
submission
[?]
Did a great job! very knowledgeable
– Janet Hentschal
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Anthony
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/25/2012
Comments: Report Card
submission
[?]
Very Good!
– Irene Stia
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Ron A
Install Garage Doors
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/09/2012
Comments: Report Card
submission
[?]
I was very satisfied working with Precision it was a very pleasant experience. All the people I dealt with (Vincent,Theresa,Jorge)were very courteous,professional and very knowledgeable
– Dianne Zimmermann
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Jorge R
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/25/2012
Comments: Report Card
submission
[?]
Excellent job way professional explained everything to me . Did a good job so satisfied.
– Mariama Bah
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Brandon
Garage Door Repair
Hackettstown, NJ
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 03/24/2012
Comments: Online
submission
[?]
The precision rep was very nice, but the price of the repair and rollers seemed a little excessive.
– craig mccutcheon
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Marc S
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2012
Comments: Online
submission
[?]
Ron did a great job fixing my garage door springs, pulleys, and cables. He was a gentleman and a pleasure to work with! I will definitely recommend Precision and Ron to people in need of garage door repairs.
– lou Ferri
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Ron A
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/25/2011
Comments: Online
submission
[?]
Fast and reliable service. Technician identified the issue, made helpful suggestions without any pressure to buy. Fixed the problem quickly and effectively.

Highly professional and quality service.
– blane harrison
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Brandon
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/21/2011
Comments: Online
submission
[?]
Excellent service! Bob was very informative and helpful.
– sara diminno
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Bob Z
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/21/2011
Comments: Online
submission
[?]
Excellent service! Bob was very informative and helpful.
– sara diminno
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Bob Z
Broken Garage Door Spring Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/30/2011
Comments: Online
submission
[?]
I was impressed with how quickly they were able to get a repairman to our home; he showed up precisely on time, did a quick yet thorough inspection, and provided recommendations and an estimate. He was as quick and yet thorough in performing the repairs as well. I would recommend this company to anyone.
– aron gahagan
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Residential Technician:
Tim
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/23/2011
Comments: Online
submission
[?]
My garage door was in need of repair and your company sent Tim. He is an individual you can trust. Knew every answer to all my questions. My door is so quiet you have to look to see if it is closing. Tim knew just what was needed to correct the many years of negelect by previous owners. I will be sure and ask for Tim if there is a need in the future and will be happy to tell everyone who asks who fixed my door. Thanks again.
– maureen shupe
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim
Garage Door Opener Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/19/2011
Comments: Online
submission
[?]
My husband was out of town, when the garage door broke, so I used the yellow pages to find a name. I liked the ad, it sounded like you stood behind your product. And I was very happy, when they said that someone could be out to look at it the next day. I was relieved when the tech, Tim said that we had used your service before, and were happy. I was very pleased with the service tech that you sent, I felt he took the time to explain everything, and gave me acouple different options, without pressuring.
Thank you, for your service. Kathi Vaezi
– Kathy Vaezi
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Opener Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/11/2011
Comments: Report Card
submission
[?]
On 7/11 Dave Papa installed a garage door opener at my home. I was very pleased with Dave, he did not finish till after 8pm and it was sweltering. Whereupon he assisted one of my neighbors with their garage door opener issue. He went above and beyond.
– L Hylind
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Dave
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/18/2011
Comments: Online
submission
[?]
As always, Tim was on time, a pleasure to deal with, and fixed the issue! Thanks!!
– Carol Friedman
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Tim
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2011
Comments: Online
submission
[?]
After reading all the customer reviews from your website I decided to contact your company to service my garage. The appointment covered a combination of services relating to my garage door opener as well as the molding around the physical door. The day of the appointment, Brandon called to let me know the time of his arrival and he arrived right on time. He was professional, polite, knowledgeable and efficient. After Brandon reviewed all options available to me, I made a decision on what worked best for my situation. I was extremely pleased with the results. I wouldn't hesitate to recommend Precision to anyone else that was looking for service. Thank you!
– Beth Murphy
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Brandon
Install Garage Doors
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/03/2011
Comments: Report Card
submission
[?]
We are so pleased with our new door service including in our association from beginning to end was fantastic. were so pleased!Thank you ! God Bless you!
– Mauro
Service Provided:
Install Garage Doors
Product:
Vinyl Garage Doors
Installer:
Jorge
Garage Door Repair
Hackettstown, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 02/15/2011
Comments: Report Card
submission
[?]
A Great Job by Tim Rainey a real professional we are not a new customer and our opener replace with a 3/4 Hp
– James and christine Brennan
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim
Garage Door Opener Install
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/14/2011
Comments: Online
submission
[?]
Excellent service. Very happy with everything
– tatiana thompson
Service Provided:
Garage Door Opener Install
Residential Technician:
Anthony
(201) 977-4870
Bergen County
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(973) 975-4631
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(973) 975-4631
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(908) 333-4087
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(973) 862-4716
Sussex County
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(908) 418-4588
Union County
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(908) 747-4357
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Come visit us at our Showroom & Headquarters:

Precision Overhead Garage Door (973) 283-3555
220 West Parkway, Suite 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
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