This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
My technician Bob was very thorough and courteous. He kept me updated through out his work schedule by calling me and keeping me posted as to when he would make it to my house so I was able to be out and run errands. He checked out everything and gave very good advice for when we remodel our home and we will defiantly use Precision.
This was an excellent experience which is rare now a days.
Tim arrived promptly and Explained all working parts and programmed all the equipment.His work was above expeatation. His knowledge of the job and the equipment was impressive work was outstanding. He was a pleasure to have at my home and a great representative of your company