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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
E-mailsubmission
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Just a quick note to thank you for what a pleasure it was doing business with your company. From the person on the phone, who was friendly and helpful, to my quickly scheduled appointment, to the technician, Brandon S, who was professional, courteous, knowledgeable, friendly and extremely helpful with making my garage door openers work properly and more importantly, safely. I am impressed with all aspects of your company many times before today, and will continue to, as well as refer to others.
Thank you, Lisa
Thank you, Lisa
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LISA SCALERA
