While our experience may not have been the best, I would still recommend PDS to others. Our door broke on a Sunday and their willingness to come out right away was one of the reasons we chose PDS. The other was their ranking on HomeAdvisor.com The repair could not be completed on first visit as custom cables needed to be made. An appointment was scheduled for 10AM-12Noon the next day but technician did not get to us until 2 PM. After the work was completed, the cables came undone later the same day. Technician immediately returned to the house and properly connected the cables. I recommend this company for their professionalism and straight forward approach to pricing and repairs. They did not charge us a service call charge since the total repairs were just below $200 even though the technician had to come to the house three times. As stated, this may not have been the best experience but overall we are satisfied with their work and pricing.
– Candace Kounter