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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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Yes, all of the above influenced my choosing Precision. Also, there were quite a few locations in the area.
I was treated respectfully and attentively. Tim reviewed all the areas of concern and explained everything to my satisfaction so I could make a sound decision. The work was well done and the garage left in good order. I got a call earlier than my scheduled appt. to see if the job could be done sooner in the day since my car was trapped in the garage. He replaced broken springs, pulleys, etc. and installed a new opener.
I was treated respectfully and attentively. Tim reviewed all the areas of concern and explained everything to my satisfaction so I could make a sound decision. The work was well done and the garage left in good order. I got a call earlier than my scheduled appt. to see if the job could be done sooner in the day since my car was trapped in the garage. He replaced broken springs, pulleys, etc. and installed a new opener.
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Eileen Conrad
