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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Livingston, NJ

Livingston has received 58 reviews, averaging:

4.82 of 5 Stars
4.82 of 5 Stars

Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/10/2013
Comments: Online
submission
[?]
This was a pleasure. Each person was very polite and professional. I felt comfortable from the first phone call through the service visit.It was excellent to receive the photo identification of the service technicians Scott was a very good communicator as well as a thorough technician. My expectations were perfectly met. This is obviously a well organized business. Thank you, Susan
– Susan Finkelstein
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Scott M
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/22/2013
Comments: Report Card
submission
[?]
Technician was very professional and knowledgeable about the parts needed. Explained everything thoroughly and finished the repair quickly.
– Amy Stern
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Andrew N
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/22/2013
Comments: Report Card
submission
[?]
Technician was very professional and knowledgeable about the parts needed. Explained everything thoroughly and finished the repair quickly.
– Amy Stern
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Andrew N
Broken Garage Door Spring Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/17/2013
Comments: Report Card
submission
[?]
Very professional and explained installation thoroughly
– Jeff Harrison
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Vince D
Garage Door Opener Install
Livingston, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 01/29/2013
Comments: Report Card
submission
[?]
Very professional - told me I still had some life in the old unit and decided to change because of techs knowledge. Very Pleased!
– Robert Howard
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Vince D
Garage Door Opener Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/26/2013
Comments: Online
submission
[?]
The technician was very informative and professional
– Clarissa Cammock
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Andrew N
Garage Door Opener Install
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/19/2013
Comments: Report Card
submission
[?]
All options were replacement of opener & springs clearly explained. Very pleased with the timeliness of call and workmanship
– L. Levine
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Rich W
Garage Door Opener Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/13/2012
Comments: Online
submission
[?]
Both techs were efficient & polite,
Thanks so much for their help.
Have a wonderful holiday everyone.
Penny Mariani
– mrs mariani
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Ron A
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/30/2012
Comments: Report Card
submission
[?]
Scott was the Best. He made everything perfect.He even Called to Follow up the next day.
– Amy Young
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Scott M
Garage Door Opener Install
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/18/2012
Comments: Online
submission
[?]
Couldn't be happier. Brandon was great. He was very knowledgeable and took the time to talk to me about my current system and suggest what was best for the future. I will recommend Precision to my mother for her garage. I am delighted and Brandon is very efficient!!
– Valery Rainal
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Brandon
Garage Door Opener Install
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/20/2012
Comments: Online
submission
[?]
My experience with Precision was great. They came out with all the supplies in the truck and was complete in under twmy system was installed in under two hours. The expert on staff was extremely professional and we couldn't be more pleased!!
– Jamie Grella
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Andrew N
Garage Door Opener Install
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/21/2012
Comments: Report Card
submission
[?]
Explained everything and was very patient I was very satisfied with his work and promptness in coming out to our home
– Maryann Wellsch
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Andrew N
Garage Door Opener Install
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/21/2012
Comments: Report Card
submission
[?]
Explained everything and was very patient I was very satisfied with his work and promptness in coming out to our home
– Maryann Wellsch
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Andrew N
Garage Door Opener Install
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/11/2012
Comments: Online
submission
[?]
Drew was fantastic! Came quickly. Explained everything that needed to be fixed so as to ensure the safety of my garage door. Even swept the floor clean!
– stefanie welling
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Andrew N
Garage Door Opener Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/04/2012
Comments: Report Card
submission
[?]
Your Representative was perfect in every way your company should be proud
– Ralph Gamba
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Ron A
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/25/2012
Comments: Report Card
submission
[?]
Excellent professional service
– Mrs Vasilpoulis
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Scott M
Broken Garage Door Spring Repair
Livingston, NJ
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 03/27/2012
Comments: Online
submission
[?]
Job done well.Tech was good.Comment is about price.
Had garage door spring replaced.Most of the comparable work should cost around $200.I was charged $438.00. What is your comment.
– Keshav Shiva
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Marc S
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/16/2012
Comments: Online
submission
[?]
Justin carefully inspected garage door for possible defects. He provided useful recommendations.
– mark gladstone
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Justin B
Install Garage Doors
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2012
Comments: E-mail
submission
[?]
Glenn, Thank you, everything is great with the door, will be glad to recommend your company to anyone.

joyce
– Joyce
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Area Manager:
Glenn G
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/06/2012
Comments: Telephone
submission
[?]
Bruce …from Livingston called in and left a message in regards of the service Brandon had done on representing Precision
Also did a great job explaining the repair and getting the job done.

Wanted to Thank us and Brandon
– Bruce
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Opener
Residential Technician:
Brandon
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2011
Comments: Online
submission
[?]
The service-person was punctual and pleasant and explained the options I had. He was professional but personable and I am very glad I called your company to repair my garage door.
– Lorraine Fenchel
A Response from Doug:
Thank you for the endorsement Lorraine. It means alot to the tech too. Doug
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Bob Z
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/21/2011
Comments: Online
submission
[?]
On time, pleasant, helpful, efficient and clean. Highly recommend these people.
– fred slater
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Bob Z
Garage Door Repair
Livingston, NJ
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 12/03/2011
Comments: Online
submission
[?]
I am not pleased with the final results from the two visits from Precision. The door movements continues to frequently jerk to a start of motion and a second door continues to sporatically "catch" as it rolls through the path in the track. After a silencing call for the door to glide quietly up and down and to start its movement with a controlled quiet movement not a BANG and a sudden movement. At this point in time, I cannot recommend Precision for additionn work on my other garage doors or to others. (fellow landlords)
– michael shulman
A Response from Doug:
Michael, I'm sorry you are not satisfied. I appreciate your feedback. I want to make this situation right but it is going to require additional work that you were not willing to do on our initial visit. I am willing to waive our service call to come back and complete the job. If you decide to do this I would guarantee the door functions the way it should. Please call me at 973-283-3555 and I will work with you. Doug
Service Provided:
Garage Door Repair
Commercial Technician:
Adam
Garage Door Opener Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/28/2011
Comments: Online
submission
[?]
Scott McDonald was our technician. He was wonderful! He fixed the problem right away and then took the time to explain what had happened and how we could fix it ourselves if it occurred again. The sensor eye was not aligning properly. He lubricated the garage door opener and it now works so smoothly and quietly. What a courteous young man! In our day and age, I rarely find someone so friendly, knowledgable, and polite. Our two dogs even liked him.
I would have no trouble using or recommending Precision Door service and telling everyone to be sure and ask for Scott McDonald!
– Paul Dorenfast
Service Provided:
Garage Door Opener Repair
Product:
Sears / Craftsman Garage Door Opener
Residential Technician:
Scott M
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/17/2011
Comments: Online
submission
[?]
Tim was very knowledgable and efficient. He patiently explained all my options on what needed to be done. He was polite, courteous, gracious, and most importantly, professional. I would recommend Pecision to my friends.
– Ernest Lo
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Tim
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/02/2011
Comments: Online
submission
[?]
Scott was very courteous and friendly. He explained everything clearly and did an excellent job rebuilding our garage door. L Murano
– lynne murano
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Scott M
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/10/2011
Comments: Online
submission
[?]
Great work done on time with knowledgeable and very friendly staff. I would highly recommend Precision and thank Tim for his warm way of making the customer feel good.
– Joel Cartun
Service Provided:
Garage Door Repair
Residential Technician:
Tim
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2011
Comments: Online
submission
[?]
I am so impressed with the exceptional service I received from Precision. A very pleasant experience from beginning to end. Technician was very knowledgeable, really knew his stuff, but more importantly he was very polite. He gets an A+ in my book.

Thank you!
– Nita Turner
Service Provided:
Garage Door Repair
Residential Technician:
Dave N
Garage Door Opener Install
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/03/2010
Comments: Online
submission
[?]
Out of 5 stars available, My rating would be at least 10! I chose Precision for convenience and because you had the quality brands I know and wanted for my home--I knew when I called that I would need a completely new door opener to replace my existing failed unit (11 years old and installed by the home-builder, so its time was up!). I have had a wonderul experience dealing with your company, from the first call through completion of the job, which, as noted, was complete replacement of a residential double-garage door opener. It was easy to make a prompt and immediate appointment that was convenient to me (this is the first contact with a seervice company and its importance cannot be overstated!); the technician, Tim, came when expected, and was incredibly knowledgable and helpful in making the correct choices for a substantial job, and as promised came with a stock of available, various choices that could be installed by him on the spot once I chose what was correct for the job (all of this being the seconds step, also not possible to overstate its importance). Tim carefully inspected my existing equipment totally so that when he was done, I had an encyclopedic knowledge of the state and status of even the smallest components of my garage door and opener, and all hardware associated with it. This is the proper state of knowledge to form judgments about what was required to be done. Tim then took the time to explain every important issue for me to consider, answered every question I raised, offered consumer-centered advice and recommendations as well as the full range of choices, and was not ever "pushy" or offensive in any way--in fact just the opposite--Tim was helpful and accommodating in every possible way, and also extremely competent and quick in his work (without compromising either safety or quality). I expect a continuing relationship with Precision, and want Tim to return to my home if and when I need further service. I told him that and he said it was company policy to do just that. Once the installation job was done and he had set everthing precisely and correctly, Tim took the time to explain everything necessary to understand and operate the new opener and remote transmitters with proper understanding of safety concerns and features of importance. This is the kind of serivce I try to seek for everything, and believe that Tim provided service that exceeded every possible expectation, and in this he was supported by your company. I spent a lot of money for a complete Liftmaster replacement door opener having the most modern safety and convenience features, including battery back up, and have the feeling that every single cent was well-spent and that I received an extremely fair value, including a valuable warranty from the manufacturer, and your company's backing. I have already recommended Tim and your company to a neighbor and am sure I will do that in the future. Thank you for such an outstanding representative and for company policies that are so excellent and effective. I could not be more satisfied.
– Jeffery Cahn
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/12/2010
Comments: Report Card
submission
[?]
Thanks for all you help Adam was excellent!
– Tom Gutman
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Commercial Technician:
Adam
(201) 977-4870
Bergen County
4.89 out of 5 stars
(561)
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(973) 577-7920
Essex County
4.83 out of 5 stars
(308)
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(908) 271-4227
Hunterdon County
4.93 out of 5 stars
(74)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.9 out of 5 stars
(560)
Read All Morris Reviews
(973) 975-4631
Passaic County
4.86 out of 5 stars
(247)
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(908) 333-4087
Somerset County
4.86 out of 5 stars
(234)
Read All Somerset Reviews
(973) 862-4716
Sussex County
4.87 out of 5 stars
(126)
Read All Sussex Reviews
(908) 418-4588
Union County
4.88 out of 5 stars
(280)
Read All Union Reviews
(908) 747-4357
Warren County
4.89 out of 5 stars
(95)
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Come visit us at our Showroom & Headquarters:

Precision Overhead Garage Door (973) 283-3555
220 West Parkway, Suite 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


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