This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
I was happy to receive 2 phone calls to let me know exactly what time he would arrive. When he arrived he was very pleasant and did exactly what I asked him to do. I would call precision again if I had a garage door problem.
Your technician called about a half hour before he arrived and found the problem: oiled a very squeaky hinge and was very attentive in checking the hinges, oiling them, etc, & changed a bulb in the opening apparatus near the motor.
The installation of my new garage door opener was a positive experience from start to finish. Chris, my Precision service tech was very professional & neat. He answered any questions I had about the opener & even went out of his way to program the remotes to my cars.
Precision Overhead Garage Door Service is definitely highly recommended by me if you have any garage door problems.
Everything from the initial contact, through to the meeting with the sales person, all the way to the actual door installation was perfect! Very smooth process start to finish! I appreciate Precision's professionalism and responsiveness. I would highly recommend their products and services to anyone.
I got service that was above and beyond the call of duty from Gaetano. He was extremely professional, courteous, honest and compassionate and a generally sincere and nice human being. In today's times one rarely gets five star service, but through the ice and snow of my driveway, Gaetano, repaired my garage in the blink of an eye! Keep up the good work. He should be very proud of himself for a job well done.
We are very happy we chose Precision. Brian showed up early to the appointment and was very helpful explaining the new product and walking us through the installation process. Brian was very professional, and I would highly recommend Precision.
Andrew was right on schedule with the time frame that was offered to me. He called ahead of time to say he was on his way and he presented the options to me and did a very nice and quick job on my doors. He was professional and nice.
Got your name form the yellow pages. Bob Z was timely, professional and made good recommendations. New garage opener ( the up to code one) willbe installed later this week. Very pleased. When my wife is pleased with good service I am. Thanks. Steve
Rich was prompt, even on a Saturday. He analyzed the problem and fixed it within a short period of time. He was efficient and courteous. We will continue to use Precision Door and recommend you to all of our friends.
I called the Precision and Doug arrived within 30 minutes of my appointment. He was extremely friendly, professional, knowledgeable and courteous. He fixed the key panel and remote control effortlessly. He was a true hard working professional that was a pleasure to deal with. I can't believe I was dealing with this problem from so long. I should have called Precision sooner. Thank you Doug! Thank you Precision!