This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
I was very pleased with my service call today. James called me twice to apprise me of his expected arrival time. He also informed me of some code/safety issues that he was able to resolve same day. I would certainly recommend your company to friends and neighbors.
I was experiencing a loud banding during door life operations. I had requested an early appt if possible and Scott, the technician arrived before 9:00. He was thorough, educated me on my doors operation and things to look for and how to keep my doors running quietly and efficiently. Great Service
Bob Z is a very good and very nice technician.He showed me what he fixed and how it works also let me work it myself several times. I am very pleased with his work and will recommend Precision Door Service to anyone. Thank You.