This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Chris was a very knowledgeable technician. After explaining the workings of our new opener and remote to my husband, I came in the garage and he repeated the procedure again. So patient and polite. Would certainly recommend Precision to others.
Precision is very reliable. The employees are courteous, respectful and prompt. I use Precision for all of my garage door needs. Scott, the technician, was informative, knowledgeable, and clear in all of his explanation. He performed all tasks in a professional manner.
Rob was great. He came out and explained the problem thoroughly. This company is great, they really do honor their warranty. I am happy to do business with this company and glad your technicians are so well qualified.
Your technician Kyle arrived right on time to repair my garage door. Kyle was very informative and answered all my questions and explained everything he was doing as the repair progressed. I was very happy with his abilities and would recommend your services to friends. Thank you!!
Excellent job all around. Call early AM due to sudden broken spring, had appt for that afternoon set up. Ben called early and was able to come earlier. He arrived when he said he would and then professionaly explained what needed to be done, plus other options for safety and operational improvement. He then did the work very quickly, but clearly very professionally. You have an excellent employee in Ben.