Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Morris Plains, NJ

Morris Plains has received 16 reviews, averaging:

4.88 of 5 Stars

Garage Door Repair
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 04/29/2012

Comments:

Report Card
submission
[?]

Brandon was the nicest young man ever . He worked great! Keeper!!! he made me glad I called Precision , Fabulous kid- give him a raise!!

– Gale Schulman

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Rollers

Residential Technician:

Brandon

Garage Door Opener Install
Morris Plains, NJ

Precision Garage Door4.000 of 5 Stars

Date: 04/10/2012

Comments:

Online
submission
[?]

The tech was timely and very patient. He did a great job. The only reason I did not give 5 stars was that I had a hard a time understanding my different options and what was included. You should have a printed sheet to give people.

– rona rockland

A Response from Doug:

Rona, Thank you for your feedback. You're right. We should not run out of brochures. If you want us to mail you one call me. Doug

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener Remotes / Keypad

Residential Technician:

Tim

Garage Door Opener Repair
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 03/24/2012

Comments:

Report Card
submission
[?]

Scott was terrific thoroughly explained my options- Job well done! I am a happy customer

– Eve Prouty

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair Opener

Residential Technician:

Scott M

Broken Garage Door Spring Repair
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 02/24/2012

Comments:

Online
submission
[?]

Tim the Tech. I had was very polite and very through. I can tell that he must have worked at Percision a number of years.

He also treated me with respect and some people I have dealt
with in the past don't show me much respect or tried to sell
me something I didn't need because I was a woman. Tim was also very through too! I would recommend Percision to anybody and everybody I know.I have had a positive experence

– Lorraine Di Bella

A Response from Doug:

Lorraine, You are correct. Tim has been with us for a number of years. He is a huge asset to our company because he is willing to take the time to explain all the options. Your feedback is greatly appreciated. Best wishes. Doug

Service Provided:

Broken Garage Door Spring Repair

Product:

Steel Garage Doors

Residential Technician:

Tim

Garage Door Opener Install
Morris Plains, NJ

Precision Garage Door4.000 of 5 Stars

Date: 02/14/2012

Comments:

Online
submission
[?]

The service provided by Ron Afflitto was courteous and professional. The garage door opener installation appears to be working well and he was very thorough in explaining and establishing all the programming elements that were available with the opener.
Your company is one that I would highly recommend!

– Helen shareef

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Ron A

Garage Door Opener Repair
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 11/28/2011

Comments:

Online
submission
[?]

I chose Precision Garage Door Openers because in the yellow
page ad.it said that they are certified technician and when
my technician Tim came he was very friendly and he knew alot
more about garage doors than other garage door repair men.I tell everybody I know Precision is the best garage door service in the business!

– Lorraine Di Bella

A Response from Doug:

Wow Lorraine, You should come to work for us. Most people have no idea what it takes to be a certified technician. In fact many of our competitors say the same words but they have no meaning. If you look at our website you will find out each employee is drug and backround checked. Home owners don't realize how important that is in this industry. Think about it. The garage door tech can program a new remote in seconds. Thank you for the kind words.

Service Provided:

Garage Door Opener Repair

Product:

Steel Garage Doors

Residential Technician:

Tim

Garage Door Repair
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 11/22/2011

Comments:

Online
submission
[?]

Thorough and clear explanation of work to be done with pricing was provided ahead of proficient installation.

– Leonard dell

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Rollers

Residential Technician:

Tim

Garage Door Opener Install
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 11/02/2011

Comments:

Online
submission
[?]

I have to say that getting a new garage door system was one of the easiest purchases I have made in years. The technician, Brandon, was fantastic. He was fast, courteous, professional

– john Messina

A Response from Doug:

Thanks John for your endorsement. It helps to carry 4-5 different models on the truck to make it easy. Doug

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Brandon

Garage Door Repair
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 05/20/2011

Comments:

Online
submission
[?]

Dave knows his stuff; diagnosed and explained the problem and made a quick repair so I'm all set

– glenn deluca

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Cables

Residential Technician:

Dave N

Garage Door Opener Install
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 10/01/2010

Comments:

Report Card
submission
[?]

Tim was professional knowledgeable with excellent customer service skill

– Maria Gakos

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Tim

Garage Door Opener Repair
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 12/29/2009

Comments:

Online
submission
[?]

From start to finish this company and Brian, the technician, were professional and informative. Brian arrived at my house right on time. He explained my options and completed the job promptly and skillfully. I am very happy with the results.

– Jeanette

Service Provided:

Garage Door Opener Repair

Residential Technician:

Brian S

Garage Door Repair
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 10/13/2009

Comments:

Report Card
submission
[?]

GOOD JOB!

– FRANK MANNIELLO

Service Provided:

Garage Door Repair

Residential Technician:

Dave

Garage Door Repair
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 07/08/2009

Comments:

Online
submission
[?]

Jeff did a thorough job of analyzing the condition of our old set up. He installed the new opener in one visit, eventhough it meant staying late, he programmed all the remotes, and he explained the system.

– Donald Freeman

Service Provided:

Garage Door Repair

Residential Technician:

Jeff

Garage Door Opener Repair
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 05/21/2009

Comments:

Report Card
submission
[?]

FANTASTIC

– MARY NORTHROP

Service Provided:

Garage Door Opener Repair

Residential Technician:

Jeff

Garage Door Opener Install
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 04/17/2009

Comments:

Online
submission
[?]

Garage door was found to be in very good condition. I had all of the hardware components replaced and a new door opener installed. The work was done quickly and neatly. Tim was professional in his explanation on how the system works,the safety features and the guaranties.I was out to have one spring and a cable replaced--after Tim showed me all of the bad and exhausted parts I had him do a complete overhaul.Now I feel safe.Thanks Tim

– Joe Serino

Service Provided:

Garage Door Opener Install

Residential Technician:

Tim

Garage Door Opener Install
Morris Plains, NJ

Precision Garage Door5.000 of 5 Stars

Date: 03/04/2009

Comments:

Online
submission
[?]

I was very impressed with Vince! Quite frankly, many years ago, I used Precision and felt like I received a sales pitch. I hesitated to call Precision again but I’m glad I did. I wound up having a very different experience with Vince. He was knowledgeable, explained why he felt certain services were necessary but I trusted him. The recommended job was expensive so I wasn’t ready to move forward yet. However, when I do I will be sure to call Precision and will definitely request working with Vince!

– Susan Marcovsky