I chose Precision because they were local and offer 7 day service. The spring on our garage door broke and I called on Saturday morning and was assured someone would be by to fix it between 12 and 4. Tom F. called to say he would be at our house in approximately a half hour to 45 minutes. He was true to his word and told us what the cost would be before starting work on the repair (broken spring). He was done in about an hour and a half and we were quite happy that the automatic garage door was working again. I believe Tom deserves a 5 star rating.