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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Paramus, NJ

Paramus has received 31 reviews, averaging:

4.68 of 5 Stars
4.68 of 5 Stars

Broken Garage Door Spring Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/03/2013
Comments: Online
submission
[?]
I had the pleasure of meeting your technichian Tim for repairs on my garage doors. He was polite, knowledgeable, and listened and answered all my naive and unessart quesstions. When any need arises in the future, I will call your company again and speci Tifically ask for Tim. He is an asset to your organization.
– George Geornaras
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim
Garage Door Opener Install
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2013
Comments: Report Card
submission
[?]
Very good job he knew what he was doing & very courteous.
– Michael D'Amaro
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Pete O
Garage Door Opener Install
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2013
Comments: Report Card
submission
[?]
Excellent job and satisfied on all 8 points!Rick was very personable, explained everything clearly, felt he was very trustworthy and did the job in the amount of time he said it would take.
– Jack & Elaine Brenner
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Rich W
Garage Door Opener Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/23/2013
Comments: Report Card
submission
[?]
Rich was very through & knowledgeable very pleasant to deal with
– Benita Zovistoski
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Residential Technician:
Rich W
Garage Door Opener Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/24/2012
Comments: Online
submission
[?]
Your technician, Tim Rainey, quickly identified the problems we were having with the garage door many times not responding to the electronic signal to open---he specifically pointed out that our vintage-1985 door openers were on a frequency that was most probably being compromised by TV dishes on our neighbors properties. ( It sounded reasonable and not being an expert on the subject assumed he was completely candid about the situation ). We discussed any fix that might be possible but in the end he convinced us that the best route was to install new openers---so we now have two
– Arnald Vogel
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Opener Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/02/2012
Comments: Online
submission
[?]
Excellent service & nice repair person. Explained everything, and knew all the answers to the questions I asked.
– Irene Abt
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Broken Garage Door Spring Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/09/2012
Comments: Online
submission
[?]
Expensive but good service
excellent tech guy explained everything clearly
– Anthony Bucco
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Scott M
Garage Door Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/18/2012
Comments: Report Card
submission
[?]
Mr Nix was not only knowledgeable and adept. He was also very pleasant and willing to answer any questions.
– Thomas F King
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Andrew N
Broken Garage Door Spring Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/03/2012
Comments: Online
submission
[?]
Bob was very courteous and knowledgeable. He completed the repair promptly and explained what had to be done clearly. I do believe the cost of the repair was abit steep. I'm not sure if I should have replaced the unit at this time instead of the costly repair. I guess only time will tell.
– frank lamolino
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Bob Z
Broken Garage Door Spring Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/03/2012
Comments: Report Card
submission
[?]
Very Courteous & knowledgeable
– Lamolino
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Bob Z
Broken Garage Door Spring Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/03/2012
Comments: Report Card
submission
[?]
Very Courteous & knowledgeable
– Lamolino
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Bob Z
Broken Garage Door Spring Repair
Paramus, NJ
4.750 of 5 Stars
Precision Garage Door4.750 of 5 Stars
Date: 04/30/2012
Comments: Report Card
submission
[?]
The job was done very professionally. My only negative is that I think the price was a bit high to replace springs and cables
– Richard Conroy
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Scott
Broken Garage Door Spring Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Online
submission
[?]
The main spring on our garage door broke on a Saturday night and I honestly did not know where to go, so I looked on the internet and after a couple of other sites, I came across yours. I was impressed by the information on the site and called, not really thinking anyone would be answering at that time of night. A pleasant woman answered and walked me through the process of getting my home information, the service I needed and scheduling an appointment on Monday morning. I was very impressed by the follow up of an email to confirm the appointment, along with pictures of the technicians, and a promise that the technician would call on Monday when he was on his way. Your website was filled with information about your company and personal backgrounds of your workers which I found very unique and reassuring since I really was just hoping that I made the right decsion. As promised, on the morning of the service, the technician called(I don't remember his name...I think it was Ron A. ....my wife was home during the repairs)and showed up right on time. The work was done professionally and under 2 hours, and the technician explained over the phone to me some additional parts needing replacement (the assembly was a few years old, so replacing those additional parts seemed the right thing to do and not just padding a bill). I ended up paying more than I was originally quoted, however, the woman who first took my call could not have known the extent of the repairs, and what she did quote me was accurate. Afterwards, the technician left a packet of information explaining what was repaired, explaining the quality parts used, and a 5 year warranty. I generally do not mind paying a little more if I feel I am getting high quality and service, and from beginning to end, I felt your company provided it. Additionally, I commend your team for doing everything possible to get and retain a customer....that's rare these days.
– Ron Gross
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Broken Garage Door Spring Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/28/2011
Comments: Online
submission
[?]
Ron was very punctual and professional.
– andrea guidetti
A Response from Doug:
Thank you Andrea. Your feedback about our employees helps us understand how we are doing. Each employee is graded on customer satisfaction and fixing right the first time so you dont have recurring problems. Doug
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Ron A
Garage Door Opener Install
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/08/2011
Comments: Report Card
submission
[?]
I had a new garage door opener installed today by technicians Ron Afflito and Marc Santos. I am very satisfied with their work, they are great guys that walked me though the whole installation and were very helpful. I would recomend them and this company to anyone that needs garage door work. Thank you again guys.
– robert cammarano
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
Garage Door Opener Install
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/07/2011
Comments: Online
submission
[?]
I had a new garage door opener installed today by technicians Ron Afflito and Marc Santos. I am very satisfied with their work, they are great guys that walked me though the whole installation and were very helpful. I would recomend them and this company to anyone that needs garage door work. Thank you again guys.

Bob
– robert cammarano
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Garage Door Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/10/2011
Comments: Online
submission
[?]
We were very happy with the service we received from Tim. He was competent, knowledgeable, and very nice. He definitely aimed to please. 5 stars for Tim.
– stuart young
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Tim
Broken Garage Door Spring Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/22/2011
Comments: Online
submission
[?]
Adam was personable and knowledgeable; he installed the necessary equipment efficiently.
– joyce cochran
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Commercial Technician:
Adam
Garage Door Repair
Paramus, NJ
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 06/17/2011
Comments: Online
submission
[?]
Good clean work. Tries to create more business but not pushy. A bit pricy for the work I had done.
Also need to read fine print on their coupon mailers as to free estimate.
– Paul Falzone
A Response from Doug:
Thank you for reviewing our business. Im sorry you thought we have free estimates on repairs. Only new garage doors are available for free estimates Doug
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Brandon
Garage Door Opener Install
Paramus, NJ
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 03/19/2011
Comments: Online
submission
[?]
I had called the company because my door was not opening and closing. I had Scott come to my home after inspecting the problem he recommended that a new garage door opener be purchased as our other unit was 12 years old. He showed me that the springs had some wear and if the sensors had been replaced (which I said was not the case) it would be more efficent to buy a new unit. I agreed to this but he did not tell me until I questioned him afterwards and the job was complete that the springs and pulleys were not included and were a separate package. I also did not receive the packet of info. with different packages until after the job was completed. Do be honest he was efficient, clean about his work but I was not happy because he was not upfront about what the charges included and what was "extra". I would not call your company back again as I do not appreciate surprises. For the amount I paid it should have included the extra hardware.
– debbie stern
A Response from Doug:
Debbie, Thank you for your business. I'm sure the new garage door opener will solve the problems. We appreciate your feed back. Doug
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Residential Technician:
Scott
Garage Door Repair
Paramus, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 10/27/2010
Comments: Report Card
submission
[?]
Brandon did a fine job. Thank you.
– Isabell Kurlan
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Darren
Garage Door Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/24/2010
Comments: Report Card
submission
[?]
Your technician was prompt and courteous thank you for the nice work
– Fred Buff
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Tom F
Garage Door Repair
Paramus, NJ
0.000 of 5 Stars
Precision Garage Door0.000 of 5 Stars
Date: 08/04/2010
Comments: Telephone
submission
[?]
Very Pleased and satisfied with MIke and Precision!
– Paul Bonisealli
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Michael
Install Garage Doors
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/05/2010
Comments: Online
submission
[?]
Good professional job. Neat. Very satisfied.
– Paul anthony
Service Provided:
Install Garage Doors
Product:
Wood Composite Garage Doors
Installer:
Zsolt
Garage Door Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/27/2010
Comments: Online
submission
[?]
Very good. Totally explained in detail all aspects needed to reach my decision. Nice gentleman.
– Paul anthony
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Opener
Residential Technician:
Tim
Garage Door Opener Install
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/22/2009
Comments: Report Card
submission
[?]
At seeing the replacement parts, I saw the Better Quality (GOD JOB)
– Mr. Michael Bozza
Service Provided:
Garage Door Opener Install
Residential Technician:
Ben
Garage Door Opener Install
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/09/2009
Comments: Online
submission
[?]
he was very good and communicated his diagnosis very well
– john foerch
Service Provided:
Garage Door Opener Install
Residential Technician:
Ben
Garage Door Opener Install
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/04/2009
Comments: Report Card
submission
[?]
One of the best workers I ever had at my house
– TENDLER
Service Provided:
Garage Door Opener Install
Residential Technician:
Bob Z
Garage Door Opener Install
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/04/2009
Comments: Online
submission
[?]
My experience was excellent and I rate it 5 stars. When I called for service, the person I spoke to on the phone was courteous and helpful and I was able to get a technician the same day. Stuart arrived earlier than I was told he would arrive whuch was great. He was very knowlegdeable, courteous and did an excellent job repairing the problem.
– John Scardina
Service Provided:
Garage Door Opener Install
Residential Technician:
Stuart
Garage Door Opener Install
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2009
Comments: Report Card
submission
[?]
BEN IS A VERY NICE YOUNG MAN!
– ALBERT NAHUM
Service Provided:
Garage Door Opener Install
Residential Technician:
Ben
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(973) 975-4631
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(908) 333-4087
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Sussex County
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(908) 418-4588
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(908) 747-4357
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Come visit us at our Showroom & Headquarters:

Precision Overhead Garage Door (973) 283-3555
220 West Parkway, Suite 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
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