This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Brandon was absolutely fine! He was knowledgeable courteous. Couldn't have been better or nicer...plus he called to let me know what time he would arrive. Very Important!
I am so impressed I have to tell all my friends. The service Rep and the technician were very polite and knowledgable. Iam very happy with the service and product. The tech was very nice.
I found Precision on the web and am so glad I called. The technician, Mike Ganning, was very thorough, explained everything clearly, and did a great job. We needed a rebuild on the door. If we ever need a new opener, I will be sure to call Precision.
Vince’s service was outstanding. Quick, competent and courteous. Wasn’t easy to win me over as th amount of necessary repairs was far greater than I had mentally estimated, but Vince explained all, told me about the warranty, and took what seemed like an unreasonable charge and made it more palateble