This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
I just wanted to thank you for a job well done and would definitely recommend you for anyone looking for garage door installation/ repair services. The job was completed exactly as Anthony described, and I welcomed his advice to repair and replace, rather than to just band-aid. The new opener is excellent - so quite that we often have to go back and check to see if we didn't forget to close. Thanks again.
Anthony was great. 5 Stars!!!!!!!!
He was polite, neat, and did a great job.
I would def. recommend your company based
on my experience. Love the new openers,
they are sooooooo quiet! And the new lights
really make it easier to see in my garage.
Wished I had done this a long time ago.