I am very pleased with the service I received today.
First off, although the arrival time was 8:00 am-noon, the technician Chris called me first thing when he knew that he would be coming at 11:00. I appreciated the few hours of "freedom" to leave home as necessary, and Chris arrived when he promised.
Chris proved to be very personable and completely professional. He quickly determined the situation (one opener could be made to work with the addition of a new remote, the other would have to be replaced). Chris explained the options after explaining the condition and requirements of our doors. Chris also described to me the possibility of upgrading the garage door hardware (springs, rollers etc.). I never mind being shown options as long as I'm not being subjected to the "hard sell", and the door upgrade is something I'll consider for the future.
Chris ran into a few snags during the installation (remember, this is an older house), but his remark was that it would be a dull job without a few challenges!
Installation complete, Chris took time to double check everything,to set a new code on the external keypad, and to make sure I could operate everything.
Our one original opener will not last forever. When the time comes, I'll call Precision. See you then, Chris!
Garage Door Opener Install
Liftmaster Chain Drive Garage Door Opener