I won't be calling on you again. While I think the work was done properly and the technician was polite and knowledgable, I don't think I was given an upfront overall estimate of the complete service that was probably needed. So in the end I got a partial job and I'll have to call someone else in the near future. I also don't think I received the AAA discount that I specifically mentioned when I scheduled the appointment. Hours after the technician left I found that he had left the garage door open.
A Response from Doug:
Pat, Thank you for the review. As you know we have been working with you regarding these issues. I want to apologize for leaving the door open but more important not leaving you 100% satisfied. We appreciate your business and hope you are now ok with our solutions to the problems. Sometimes things don't go the way they should and we try to take responsibility when that happens. We would appreciate it if you would do a follow up review now that we have addressed the problems. Best wishes Doug