This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
The work was done very professionally and in a timely manner. I was very pleased with the outcome! I would highly recommend your company. Zsolt worked very diligently and explained in detail everything we needed to know to understand how the new door works. It is so quiet too and how nice to have a light come on when we go into the garage now. Your products, workmanship and customer support are great.
Brandon is an excellent tech. He knows what he's doing and
made some good recommendations for future maintenance. He is an asset to your company. He fixed what I needed fixed.
Ben and his associate were terrific - I am totally satisfied with their professionalism, their quality of service, and the quality of the product they installed.I returned to Precision because another of your service technicians, Brian, did a great job of repair for me last year. I knew I needed a new opener then, but was not able to afford it. Ben and his associate did a great job. Thanks so much.