Click to see Bios, Ratings, Backgrounds & Drug tests
Onlinesubmission
[?]
Bob arrived on time and was very professional, personable and did a very good job.
–
carol soldo
Onlinesubmission
[?]
1(888) 490-4009
$19.95 Garage Door Inspection and Free Lubrication
Normally Priced at $89.95
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door in:
Wayne, NJ
Wayne has received 63 reviews, averaging:
Garage Door Repair
Wayne, NJ
Date: 05/10/2012
Onlinesubmission
[?]
Garage Door Opener Install
Wayne, NJ
Date: 05/03/2012
Onlinesubmission
[?]
Our experience with Precision was excellent in every aspect of the job done. From arriving on time, knowledge of what was needed to be done to our garage doors, giving us options , explaining everything to us and cleaning up was superior. We would definitly spread the word about using Precision Garage Doors.
–
Esther Pugatch
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Install
Wayne, NJ
Date: 04/26/2012
Onlinesubmission
[?]
Excellent service. Service team was very knowledgeful and experienced. After doing such a great job with the repair work I decided to upgrade to an automatic door opener.
–
mitchel darroux
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Broken Garage Door Spring Repair
Wayne, NJ
Date: 04/25/2012
Onlinesubmission
[?]
The rating above refers only to Brandon's excellent service.
But the cost for 2 springs, 10 rollers, 2 pulleys, and some wire was so prohibitive that I doubt we will use your services again.
But the cost for 2 springs, 10 rollers, 2 pulleys, and some wire was so prohibitive that I doubt we will use your services again.
–
anita masi
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Broken Garage Door Spring Repair
Wayne, NJ
Date: 04/20/2012
Onlinesubmission
[?]
I was very impressed by the pre-work discussion and professionialism of Bob Zimmerman. The door was like new again. Thanks. Jose
–
jose garcia
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Install
Wayne, NJ
Date: 04/14/2012
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Repair
Wayne, NJ
Date: 04/10/2012
Report Cardsubmission
[?]
Excellent Knowledgeable technician I will use your company in the future - very satisfied - liked the idea that thetechnician had name tag
–
Edythe Ressler
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Install Garage Doors
Wayne, NJ
Date: 04/09/2012
Install Garage Doors
Wayne, NJ
Date: 04/06/2012
Onlinesubmission
[?]
We had our old garage door replaced with a new door, an opener, remotes, keypad and safety device. Prior to installation we had a very cold bedroom over the garage which I can see already is warmer due to the garage being warmer because of the insulated door. Yay! Vince came for the initial visit and was very informative as well as professional. The installers did a great job and were on time and we even received a confirmation call the day before the installation. I would recommend this company and have given them a 5 star rating.(Shared Review)
–
Bonnie
Install Garage Doors
Product:
Steel Garage Doors
Residential Technician:
Install Garage Doors
Wayne, NJ
Date: 04/06/2012
E-mailsubmission
[?]
We had our old garage door replaced with a new door, an opener, remotes, keypad and safety device. Prior to installation we had a very cold bedroom over the garage which I can see already is warmer due to the garage being warmer because of the insulated door. Yay! Vince came for the initial visit and was very informative as well as professional. The installers did a great job and were on time and we even received a confirmation call the day before the installation. I would recommend this company and have given them a 5 star rating.(Shared Review)
–
Bonnie
Install Garage Doors
Wayne, NJ
Date: 04/06/2012
E-mailsubmission
[?]
We had our old garage door replaced with a new door, an opener, remotes, keypad and safety device. Prior to installation we had a very cold bedroom over the garage which I can see already is warmer due to the garage being warmer because of the insulated door. Yay! Vince came for the initial visit and was very informative as well as professional. The installers did a great job and were on time and we even received a confirmation call the day before the installation. I would recommend this company and have given them a 5 star rating.(Shared Review)
–
Bonnie
Broken Garage Door Spring Repair
Wayne, NJ
Date: 03/31/2012
Onlinesubmission
[?]
Awesome job by an awesome tech. Brandon did the repairs quickly and gave me great maintenance tips too. Highly recommend your company.
–
carmine vacca
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Install
Wayne, NJ
Date: 03/28/2012
Report Cardsubmission
[?]
I could not have wanted any better service than I have received. Mr Rainey is an outstanding person and worker. Please thank him again for me. A job well done.
–
Mrs.Carmella Gamberale
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Repair
Wayne, NJ
Date: 03/26/2012
Onlinesubmission
[?]
The technician was very timely and professional. He was repairing my garage door center track because many years ago it was not installed well (my conclusion before he came when a part fell off) and the belt was loose from not being tightened among other things. He alerted me to an issue with the pulley system to keep an eye on but nothing that needed servicing. It was more a result of my existing system being installed to a low garage roof. I was happy with the work and felt safe that a professional was fixing my system.
–
Anne Reyna
Garage Door Repair
Wayne, NJ
Date: 03/09/2012
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Wayne, NJ
Date: 02/16/2012
Onlinesubmission
[?]
We had new garage door installed about 8 months ago. Started having small alignment problem. Called Precision and service tech (Rodrigo) was there next morning. He was very professional. Diagnosed and fixed problem within 1/2 hour and all covered under warranty.
–
Stephanie Thuang
Garage Door Repair
Wayne, NJ
Date: 02/10/2012
Onlinesubmission
[?]
We were happy with the thoroughness of Tim's explanation of the problem, the actual work and the cost of the repair... once your technician arrived. The technician was scheduled to come between 2:00-4:00. He did not arrive until 4:45; left at 6:50 pm. We did call at 4:00 to see if there was a problem. Our suggestion is to have your dispatcher give an ETA, if the technician is to arrive later than the customer expects. Despite the late arrival, Thank you for the excellent service.
–
Leonard smith
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Garage Door Repair
Wayne, NJ
Date: 01/03/2012
Onlinesubmission
[?]
justtin did agood job.
A Response from Doug:
–
Weera Pradith
Weera, Thank you for the short note. It means alot to our technicians because they are incented on 100% customer satisfaction. It helps us to to keep our focus on what's important. Doug
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Justin B
Garage Door Opener Install
Wayne, NJ
Date: 10/20/2011
Report Cardsubmission
[?]
Tech did a great job. Even came back to program my husband's side of garage. Couldn't have been nicer!
–
Catherine Baines
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Repair
Wayne, NJ
Date: 10/13/2011
Onlinesubmission
[?]
great job! what i liked most was the honest, pleasant nature of the installer, his ability to respond to my needs, and the fact that he took the extra time to even program my cars to the door openers. thanks precision!!!!
–
Bruce Klarberg
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Wayne, NJ
Date: 09/02/2011
Onlinesubmission
[?]
Brandon is very knowledgable and friendly. I would recommend your company and Brandon to anyone who needs help with their garage doors.
–
donna chase
Install Garage Doors
Wayne, NJ
Date: 08/12/2011
Onlinesubmission
[?]
I had heard about precision from a flyer received in the mail. I checked out the website and reviews. They did a great job installing the door and removing my old door. Very happy with the design and all the options that I was offered.(Shared review)
–
Carol
Install Garage Doors
Product:
Carriage House Garage Doors
Installer:
Sam
Install Garage Doors
Wayne, NJ
Date: 08/12/2011
Report Cardsubmission
[?]
I had heard about precision from a flyer received in the mail. I checked out the website and reviews. They did a great job installing the door and removing my old door. Very happy with the design and all the options that I was offered.(Shared review)
–
Carol
Garage Door Opener Repair
Wayne, NJ
Date: 06/30/2011
Onlinesubmission
[?]
the technician was fine. the 69 fee is rediculous if i'm paying you so much already.
A Response from Doug:
–
bernard kashmann
Dear Mr Kashmann,
Thank you for reviewing our business. I'm sorry you are disappointed with our service fee. The 69 dollar fee is designed to cover the high cost of having trucks and employees available 24 hours a day 7 days a week. Unfortunately gas prices and overhead cost keep escalating and make it difficult to waive this fee. We appreciate your business and hope you understand. Best wishes Doug
Thank you for reviewing our business. I'm sorry you are disappointed with our service fee. The 69 dollar fee is designed to cover the high cost of having trucks and employees available 24 hours a day 7 days a week. Unfortunately gas prices and overhead cost keep escalating and make it difficult to waive this fee. We appreciate your business and hope you understand. Best wishes Doug
Garage Door Opener Repair
Product:
Sears / Craftsman Garage Door Opener
Residential Technician:
Garage Door Repair
Wayne, NJ
Date: 06/27/2011
Onlinesubmission
[?]
professional: courteous: informed: a pleasure doing business with
–
Gary Katich
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Dave
Garage Door Repair
Wayne, NJ
Date: 06/18/2011
Onlinesubmission
[?]
My Battery Backup Unit needed to be replaced. Next day service was scheduled when I called. Technician called ~30 minutes before arriving as promised. He verified my problem immediately, inspected my door and components and completed the service in less than 30 minutes. Brandon was friendly and efficient. It was a pleasure working with Precision and your technician.
–
george hicks
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Garage Door Repair
Wayne, NJ
Date: 06/15/2011
Onlinesubmission
[?]
I appreciated Brandon returning to try to fix the remaining problems. I can't say I was wild about having to replace the unit ... but it is probably the same unit that was installed when the development was built.
Overall, I was pleased with the service.
Overall, I was pleased with the service.
–
william matthews
Garage Door Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Broken Garage Door Spring Repair
Wayne, NJ
Date: 05/12/2011
Onlinesubmission
[?]
I had a battery on my GDO that failed after 5 years. I brought it in to Precision and expected to pay for a new one since it was out of warranty by 5 months. Joe replaced it for me at no charge. This company is top notch and consumer friendly. They made my day! They are the best. thanks, to all
–
gerald Silverman
Garage Door Opener Install
Wayne, NJ
Date: 05/03/2011
Onlinesubmission
[?]
I would highly recommend the two service personnel that installed the garage opener in my home. They also serviced the other garage door opener properly. They were courteous and friendly plus advised me of the system function. Great job.
–
ed cruz
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Repair
Wayne, NJ
Date: 03/29/2011
Onlinesubmission
[?]
Scott was well mannered and did a quick and nice job replacing the part in the unit.. Also, you were able to change my appt. to today was great..Thanks
–
jim pellegrini
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
1(888) 490-4009
220 West Parkway Unit 9
Pompton Plains
NJ
07444
NJHIC License #
13VH03118600
We Service ALL Major Brands, Including...
- Bergen County
(201) 977-4870 - Essex County
(973) 577-7920 - Hunterdon County
(908) 271-4227 - Morris County
(973) 975-4631
- Passaic County
(973) 975-4631 - Somerset County
(908) 333-4087 - Sussex County
(973) 862-4716 - Union County
(908) 418-4588
- Warren County
(908) 747-4357
