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about Precision Overhead Garage Door in:
Wayne, NJ
Precision Overhead Garage Door of New Jerseyhas received 378 reviews, averaging 4.92 Stars:
Wayne, NJ
Wayne, NJ
Christopher K was quick, informative and very friendly! I was home alone with my toddler son and felt very safe and comfortable with him working on our garage door, which FINALLY works perfectly-thank you!
- Christina Eromenok
Product:
Wayne, NJ
Eric, your service tech was very knowledgeable, very efficient and very personable. He assessed the problem, gave me several options, then repaired the problem. No wasted time, no unnecessary banter, just good workmanship.
- Raymond Sears
Wayne, NJ
Technician came at 4pm,locked his keys in the truck. He notified his boss Brandon immediately. 3hrs later, someone showed up to open the door. This was 3hrs of my time that I did not have. Eric was wonderful, apologetic.It was like the office didn't care that their employee was in my house for 3hrs.I couldn't leave,the truck was in the driveway,and it was pouring rain. Once the locksmith came, the job was done in less than an hour. It was almost 8pm when he left. This is unacceptable. You need to have a contingency plan, an extra set of keys for the trucks might do it. Would have saved you a lot of time and $on everyone's part. NOT The Techs fault. Happens, follow up very poor.
- Lynn Dombrowski
Product:
Wayne, NJ
Matt was professional, timely and friendly. Very efficiency and answered my questions about future upgrades. I highly recommend.
- Erin Jowaisas
Product:
Service Technician Team : Matt D
Wayne, NJ
I called to have my broken garage door spring and cable replaced. I received service within several hours. The repair person called to let me know when he would be there and then called again when he was on the way to my home. He completed the repair quickly and efficiently. Precision was so easy to deal with. I would use them again.
- Tracie C
Wayne, NJ
Chris K and Joshua came to service our garage door. They were extremely knowledgeable and very polite.. Definitely will call them next time for services I may need.
- Deniz Burton
Wayne, NJ
Main coil snapped and needed emergency service. Precision got me on the schedule right away. Within a couple of hours of my call, the door was fixed and operating again. Matt Dewald was terrific, very knowledgeable and professional in all respects. Great experience and highly recommended.
- Mike S
Product:
Service Technician Team : Matt D
Wayne, NJ
The rep did a good job we are happy with the outcome thank you. I did tell the person on the phone that we found the company through money mailed but misplaced the flyer and asked if there was a discount to mention it but they didn’t so I’m assuming there wasn’t?
- Sarina Mazza/Bob Muller
Product:
Wayne, NJ
I called Precision late Tuesday afternoon to try and schedule a repair for my garage door. I was pleasantly surprised when I was told that a service technician could be at my house the next day between noon and four o'clock. True to their word, Brian arrived at approximately one o'clock and started to work on the door after asking what happened and checking out the situation. One spring was broken. Brian mentioned that the best thing would be to replace both springs to avoid another service call. Brian also checked with his office to see when the garage door was installed and what info they had. They had it all, the hardware was covered by a lifetime guaranty. Luckily for us, when we received our mail we found a coupon from Precision which they honored so the repair was done for no charge. Brian is a fine young man. Very courteous and he explained everything that he did. When I asked him if it was advisable for me to change the belt on the electric door opener he explained that it wasn't necessary as these belts could last years. Overall I am VERY Pleased with Precision and with Brian. I would definitely recommend . Both get five stars. Than kyou
- Steven Kapura
Wayne, NJ
Chris was on time, friendly, and forthcoming in his assessment of our garage door's condition.
- Roger Fish
Wayne, NJ
Mark was the consummate professional was in-and-out within an hour.
- Anthony Christiano
Wayne, NJ
Was able to get an appointment right away.Used precision door in the past. Was very satisfied with the service and the technician John D
- Sherie Butterfass
Product:
Service Technician Team : John D
Wayne, NJ
We just wanted you to know that Glenn was excellent, He explained what was wrong and then that he could fix it. He worked and when finished told us that it was covered under the warranty and there was no charge.He was very courteous and conscientious. Thanks for the great service!
- Mary ann Mirko
Wayne, NJ
Great service. The technician , Eric, was on time understood my issue and gave me different options to fix it. He was here and done in less than an hour. Will definitely use Precision again.
- James Kern
Product:
Wayne, NJ
PERSONABLE, KNOWLEDGEABLE, INFORMATIVE
- Brian Winterberg
Wayne, NJ
Technician did an excellent job. The product is very quite.
- Sal Ungaro
Product:
Wayne, NJ
Came next day and was incredible!
- Adam Cohen
Product:
Service Technician Team : John D
Wayne, NJ
Fantastic and fast service. Timely, courteous, clean, and efficient. Chris and his trainee were well prepared, knowledgeable and took extra time to make sure everything was fully communicated to my wife and I. I have been a customer for over 20 years and I am more impressed with every service call. From the first call into the after hours attendant, to the smile and handshake at the end of the work, everything was professional and friendly. Thank you
- Chris Ratcliffe
Product:
Wayne, NJ
Very clean work. Friendly techs.
- Asha & prashant Junankar
Wayne, NJ
Quick excellent service !
- Lejla Mujic
Wayne, NJ
These guys came the same day I called them and provided good service.
- Frank Dipre
Product:
Wayne, NJ
Very pleased once again with the service. They sent me the name and picture of the person who would be servicing my garage door. Glenn called letting me know he would be arriving shortly and sure enough, he was right on time. He assessed the problem and got right to work. Told me it would take about 1 1/2 to 2 hours to complete and he was right on the mark. Temperature was in the low 20’s and he did not let that affect his work . Would highly recommend Precision Door.
- Barbara Hotchkeppel
Product:
Wayne, NJ
Always great service from technicians. Fully explain everything. Call ahead and let you know when they expect to arrive. Would recommend to anyone.
- Donna Davidson
Wayne, NJ
We have been a long time customer of Precision and have been very happy with the service. The latest example is Tim who replaced our sensor/pad and the door is operational again. We also called Tim back on the same day to update/upgrade both our garage doors. We are looking forward to our new doors. The reason we've stayed with Precision is the quality of the work and customer service.
- Valerie & dan Silvestri
Product:
Wayne, NJ
Very satisfied with the technician who did the repair
- Karen Depalma
Wayne, NJ
Technician was knowledgeable, efficient and pleasant. He explained everything to me before starting the work; and he tested everything thoroughly when he was finished.
- Janet Shapiro
Wayne, NJ
We had our garage doors installed by Precision in 2009. I called this morning to make an appointment to get our garage door spring fixed. They said they could come today between 12-4 and they would call 30 minutes prior to arrival, which they did. The repair person who came was extremely polite, honest and professional!! He even let me know that some packages were delivered by the garage and he brought them in for me. He did an assessment of the problem and quickly came up with 3 estimates and I chose the option that was right for me and then he quickly did the work and our garage door is now working perfectly! I did not feel he was trying to get me to pay for extra work. He was very honest about the other door which he said was working very well and did not need anything. He also had an ipad type device where he could quickly price out the options and also take my credit card. Thank you!
- Dale Staunton
Wayne, NJ
Great service
- Felix Meza
Product:
Wayne, NJ
I requested a general service call and to have a keypad replaced. Rob Z was exactly on time and immediately assessed the amount of work that needed to be performed and presented me with and estimated cost. He efficiently performed the required work and provided a solution to the unexpected problem with installing the new keypad. He verified that everything was working properly before he departed. Precision will always be my first call for garage door problems.
- George Hicks
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Lou serviced my garage door opener and did a super job. He took the time to thoroughly explain the unit and then presented me with all my options. This was definitely a 5 star experience. Lou is a great asset to the precision company.
- John Mcguire