Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

West Milford, NJ

West Milford has received 16 reviews, averaging:

4.88 of 5 Stars

Broken Garage Door Spring Repair
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 03/06/2013

Comments:

Online
submission
[?]

Professional, fast and courteous service and workers. Great job could not have been happier.

– Stephen Sangle

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Residential Technician:

Ron A

Garage Door Repair
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 01/29/2013

Comments:

Report Card
submission
[?]

Peter O. did a great job explaining what I needed to repair my garage door, and on the repair work itself. If I had to do this again, I'd like to have Peter do it.

– Anthony Cacciapuoti

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Springs

Residential Technician:

Pete O

Broken Garage Door Spring Repair
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 01/14/2013

Comments:

Online
submission
[?]

Replace springs on double garage door. You rebuilt the door in 2005. I was very satisfied with the service. It was prompt, efficient and pleasant.

– Nadine Hoffmann

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Residential Technician:

Tim

Garage Door Repair
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 10/25/2012

Comments:

Online
submission
[?]

Precision door service did an excellent job for us. Our garage door had been damaged beyond repair and could not be opened. Our vehicle was stuck in the garage.

Brandon, our technician, knew exactly what needed to be done to get our door repair underway. He was friendly, very capable and was a pleasure to work with.

Thank you Brandon and Precision Door for your help. I would certainly recommend your services to someone.

– Chris Lucarella

Service Provided:

Garage Door Repair

Product:

Steel Garage Doors

Residential Technician:

Brandon

Garage Door Opener Repair
West Milford, NJ

Precision Garage Door4.000 of 5 Stars

Date: 07/21/2012

Comments:

Online
submission
[?]

The technician as very personalble and very knowledgeable about your products. He explained everything completely to the point where I now know how garage doors work! ( Never thought about it before). It was a positive experience and I will call your company for any future garage door needs/Thanks

– Barbara Walek

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Remotes / Keypad

Residential Technician:

Tim

Broken Garage Door Spring Repair
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 06/14/2012

Comments:

Online
submission
[?]

Brandon arrived on time. He was friendly and knowledgeable and very efficient.

– Andrew Bubenik

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Residential Technician:

Brandon

Garage Door Repair
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 03/06/2012

Comments:

Online
submission
[?]

Bob was pleasant, informative and his work was really good. He was training someone at the same time as my service call who was very personable. I called two other companies to try to get a few quotes but they never even returned my call. One promised to stop by, but never did

– Deborah Lafuria

Service Provided:

Garage Door Repair

Product:

Wood Garage Doors

Residential Technician:

Bob Z

Garage Door Repair
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 10/25/2011

Comments:

Online
submission
[?]

Thanks for a great job. Very happy with my service. I would certainly reccomend you to anyone in the need of your services.

– joan beck

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Rollers

Residential Technician:

Bob Z

Garage Door Opener Install
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 09/18/2011

Comments:

Online
submission
[?]

Kyle did a great job with the installation of my new opener with keypad. He was professional and courteous. Your technicians are always very respectful of customers' time as well, arriving as scheduled and calling beforehand. I used Precision for a repair a few years ago and also recommended your firm to a family member. I will continue to recommend your firm. Thank you.

– sarah dellafave

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Kyle G

Garage Door Repair
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 05/27/2011

Comments:

Online
submission
[?]

Your phone tech was wondeful and professional. She scheduled an emergency appointment for me and was very kind.Your gargage tech was terrific-he arrived on time, assessed the issues, advised me of his plan and promptly fixed my door. He presented a clean and neat appearance, and had excellent communication skills. He is an asset to Precision!

– debbie smith

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Rollers

Residential Technician:

Anthony

Garage Door Repair
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 06/26/2010

Comments:

Report Card
submission
[?]

Nice job I will recommend

– Barbara Shroff

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Cables

Residential Technician:

Tom F

Garage Door Opener Install
West Milford, NJ

Precision Garage Door4.000 of 5 Stars

Date: 05/26/2010

Comments:

Online
submission
[?]

Speedy response to a service call. Technician was very curteous, seemed knowledgable and replaced existing garage door opener. Convinced me that existing opener was at least 17 years old and replacing necessary parts might be close in cost to a new opener. Also informed me of safety issues and installed the new garage door opener in a very efficient manner.

– ILSE

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener Remotes / Keypad

Commercial Technician:

Kenny

Garage Door Opener Install
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 05/10/2010

Comments:

Online
submission
[?]

I was extremely pleased with the knowledge, support, and communication skills of the Precision installer Michael Ganning. He called in advance of arriving at the job and showed up on time to replace & install two new garge door openers. He was very personable and demonstrated exceptional knowledge in his field of expertise. Kudos to Mike and Precision Door Service. (PS - make sure your e-mail appointment confirmation restates the appointment date & time). - David

– David Hiester

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Michael

Garage Door Repair
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 03/08/2010

Comments:

Online
submission
[?]

Dave came to our house on Friday, March 5th and was very friendly. He fixed our door and gave us two remotes for the door. I will recommend the service to everyone I know.

– Robert

Service Provided:

Garage Door Repair

Residential Technician:

Dave

Garage Door Opener Repair
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 03/31/2009

Comments:

Online
submission
[?]

Good morning. I want to apologize to Stuart for being so late with evaluating his service call. I am chairman of my Camera Clubs International Exhibition of Photography and that takes up a lot of time and some papers get piled on. Hence, the delay. I can give Stuart and A plus in every way. He diagnosed the problem accurately and quoted the cost. He was pleasant and completed the repair quickly, showing me the damaged item. You always wonder about someone new coming in to do a job. I felt confidant of him, at once

– Ara Chakarian

Service Provided:

Garage Door Opener Repair

Residential Technician:

Stuart

Garage Door Opener Repair
West Milford, NJ

Precision Garage Door5.000 of 5 Stars

Date: 03/09/2009

Comments:

Online
submission
[?]

Vince quickly replaced a broken main gear on my sears 1/3 hp opener. Tech was very courteous, provided pricing. information and alternatives to the repair so I could make the best decision. I know you guys aren't the cheapest out there but I've always been satisfied with your work and would recommend your service.

– Gerard Cropanese

Service Provided:

Garage Door Opener Repair

Manager:

Vince