This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Service within 24 hours......had old doors still in good shape but not working very well. Now the doors are working better than they did when we moved into our new home..25 years ago. The saftey cabling for the springs made us both breath easier, since we both have new cars..
Your installation team was very cordial, professional, knowledgeable and cooperative.
I would recommend your company to anyone I come in contact with regarding garage doors.
I am very satisfied with the work performed.
Your advertising is not what sold us. Both Bob Dolce and Myself Bob Krautheim at 8 $ 11 Cambridge Rd. were swayed by your agressive pricing and professional approach to doing business with us.
great work at a fair price ...brian was a great technician ....he was a pro and knew how to repair all the problems and did so ..... brian rates one better than 5 , he gets a 6th star .. i was very pleased with this company and bian .... gf