Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Wyckoff, NJ

Wyckoff has received 24 reviews, averaging:

4.96 of 5 Stars

Broken Garage Door Spring Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 04/17/2013

Comments:

Online
submission
[?]

Bob was very professional, calling before he arrived, thoroughly diagnosing and inspecting the problem, clearly explaining the work that needed to be done. All the work was completed quickly and efficiently. His assessment of other work to be done later was described clearly and honestly. We are well satisfied.

– Cathy Forsyth

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Residential Technician:

Bob Z

Garage Door Opener Install
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 03/26/2013

Comments:

Online
submission
[?]

Very pleased with the job performed! Bob Z was personable,knowledgeable,and efficient.
Nice overall experience! Thanks.

– Susan Ferrari

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Bob Z

Garage Door Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 01/29/2013

Comments:

Report Card
submission
[?]

Called Before he came excellent, very friendly, explained everything.

– Kimberly Craig

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Cables

Residential Technician:

Rich W

Broken Garage Door Spring Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 12/01/2012

Comments:

Online
submission
[?]

Tim was professional and knowledgable and a very pleasant individual. I explained to him my garage door issues, he listened, and then explained a few repair options with a recommendation. I followed his recommendation, and was glad I did! What a difference to the garage doors- they are quieter, smoother, and safer due to the changes made. I will recommend Precision to friends and would use them again.

– Jim Valentino

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Residential Technician:

Tim

Broken Garage Door Spring Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 08/22/2012

Comments:

Online
submission
[?]

Ron was very informative and explained everything to me clearly. He was very professional and did a great job!

– jodi fader

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Residential Technician:

Ron A

Garage Door Opener Install
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 04/29/2012

Comments:

Online
submission
[?]

Great service!! Brandon was able to arrive earlier than planned and completed the job quickly. I was very satisfied with the service and my new garage door opener.

– Kevin Cowie

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Brandon

Garage Door Opener Install
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 12/30/2011

Comments:

Online
submission
[?]

Thank you so much for wonderful service. Tim was most professional, informative, friendly, and efficient. I would highly recommend your company to friends, family, neighbors! We love our quiet new garage door opener.
Thank you for everything. You are fortunate to have service folks like Tim representing your company!
Bob and Bev MacKay

– Beverley/ Robert Mackay

A Response from Doug:

Thank you Beverley. We agree! Doug

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Tim

Garage Door Opener Install
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 12/21/2011

Comments:

Online
submission
[?]

I was very happy with the person who serviced my doors today. He did a thorough check and made good recommendations. He was professional and very nice to work with. He was also very timely.

– evalyn lambert

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Kyle G

Garage Door Repair
Wyckoff, NJ

Precision Garage Door4.000 of 5 Stars

Date: 05/27/2011

Comments:

Online
submission
[?]

Technician was professional and explained all my options and did the repair quickly. Dispatch center indicated I would be first call of the day at 8am but tech didn't arrive until 8:40 - this is not the tech's fault - dispatch needs to advise the customer when the tech is actually arriving after going to warehouse first at 8am.

– scott richter

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Opener

Residential Technician:

Dave N

Garage Door Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 09/30/2010

Comments:

Report Card
submission
[?]

Thank you Mike!

– Construction Unlimited

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Opener

Residential Technician:

Michael

Garage Door Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 09/14/2010

Comments:

E-mail
submission
[?]

I just wanted to share my thoughts about your service. In a word, it’s always been fabulous. Your technicians are skilled, courteous, and helpful. It’s obvious that they’re trained to treat people respectfully and are led by people who care about the customers’ experience. Thanks for employing people like Kenny Van Harken, who more than lived up to your usual high standards!

– David Browne

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Cables

Commercial Technician:

Kenny

Garage Door Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 09/13/2010

Comments:

Online
submission
[?]

I found the technician to be very friendly and cooperative and I was very happy with the repair on my garage doors.

– Pat Lawler

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Springs

Residential Technician:

Brandon

Garage Door Opener Install
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 09/11/2010

Comments:

Report Card
submission
[?]

Pleasant, courteous and very knowledgeable. Thankyou

– C. J. Mammolitti

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Darren

Garage Door Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 03/18/2010

Comments:

Online
submission
[?]

Can't remember the tech's name as this appt happened a while back, but he was young-just had twin girls. He was very good. Professional/knowledgeable. Got there fast, even though it was an unplanned "emergency" call. Thanks

– Sylvia & Peter Razzo

Service Provided:

Garage Door Repair

Residential Technician:

Stuart

Garage Door Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 09/28/2009

Comments:

Online
submission
[?]

Excellent work, knowledgeable technician.

– tom

Service Provided:

Garage Door Repair

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Ben

Garage Door Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 09/19/2009

Comments:

Report Card
submission
[?]

I will tell you that I was very satisfied and happy with my experience
with your company and your technician, He was cooperative, empathetic to my
needs and professional.

I have only positive comments to share regarding your company and
especially the technician, who did the work at my home.

– Maria M.

Service Provided:

Garage Door Repair

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Tom F

Garage Door Opener Install
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 07/23/2009

Comments:

Report Card
submission
[?]

TIM EXPLAINED FULLY WHAT I NEEDED TO BE DONE AS WELL AS OTHER AREAS THAT NEEDED ATTENTION. HE PROCEEDED TO REPAIR BOTH DOORS WITH THE COMPETENCE OF KNOWLEDGE AND COMPLETED THE JOB AS QUICKLY AS POSSIBLE AND OUR COMPLETE SATISFACTION.

– ASANIO

Service Provided:

Garage Door Opener Install

Residential Technician:

Tim

Garage Door Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 07/22/2009

Comments:

Online
submission
[?]

very friendly, worked efficiently.

– kathy

Service Provided:

Garage Door Repair

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Stuart

Garage Door Opener Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 07/17/2009

Comments:

Online
submission
[?]

We have used Precision in the past and were happy with the service and results. This time I got next day service (Sears expected me to wait 5 days, even though my remote would not open the door). The repairman was great-Vincent. He explained everything (new remote, replace coils, and install a new remote panel on the garage door jamb)in detail and patiently answered all my questions.

– Sylvia & Peter Razzo

Service Provided:

Garage Door Opener Repair

Manager:

Vince

Garage Door Repair
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 07/01/2009

Comments:

Online
submission
[?]

5 Stars! Jeff was excellent. We are very happy with your service.

– Aileen

Service Provided:

Garage Door Repair

Residential Technician:

Jeff

Garage Door Opener Install
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 05/05/2009

Comments:

Online
submission
[?]

Dave was a great help. Honest upfront communication about the expected costs and time needed for the repair, whilst the repair itself and quality control before leaving gave a high level of comfort to us. Great repairs at a fair price.

– Stefan

Service Provided:

Garage Door Opener Install

Residential Technician:

Dave

Garage Door Opener Install
Wyckoff, NJ

Precision Garage Door5.000 of 5 Stars

Date: 01/26/2009

Comments:

Online
submission
[?]

Precision is #1 in my book.

The day of my appoint I was greeted with a friendly hello by the technician Anthony. He was courteous and professional and very through. He repaired my opener in no time and made sure he reviewed extensively the work he performed. Also the sales assistance was a delight to schedule the appointment and well as the friendly reminder call to let me know they were coming.

I would recommend Precision to family and friends.

– David L