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about Precision Overhead Garage Door in:
Paramus, NJ
Precision Overhead Garage Door of New Jerseyhas received 89 reviews, averaging 4.87 Stars:
Paramus, NJ
Product:
Paramus, NJ
Rich was very through & knowledgeable very pleasant to deal with
- Benita Zovistoski
Product:
Paramus, NJ
Your technician, Tim Rainey, quickly identified the problems we were having with the garage door many times not responding to the electronic signal to open---he specifically pointed out that our vintage-1985 door openers were on a frequency that was most probably being compromised by TV dishes on our neighbors properties. ( It sounded reasonable and not being an expert on the subject assumed he was completely candid about the situation ). We discussed any fix that might be possible but in the end he convinced us that the best route was to install new openers---so we now have two
- Arnald Vogel
Product:
Paramus, NJ
Excellent service & nice repair person. Explained everything, and knew all the answers to the questions I asked.
- Irene Abt
Product:
Paramus, NJ
Expensive but good service excellent tech guy explained everything clearly
- Anthony Bucco
Product:
Paramus, NJ
Mr Nix was not only knowledgeable and adept. He was also very pleasant and willing to answer any questions.
- Thomas F King
Product:
Paramus, NJ
Bob was very courteous and knowledgeable. He completed the repair promptly and explained what had to be done clearly. I do believe the cost of the repair was abit steep. I'm not sure if I should have replaced the unit at this time instead of the costly repair. I guess only time will tell.
- frank lamolino
Product:
Paramus, NJ
Very Courteous & knowledgeable
- Lamolino
Product:
Paramus, NJ
Very Courteous & knowledgeable
- Lamolino
Product:
Paramus, NJ
The job was done very professionally. My only negative is that I think the price was a bit high to replace springs and cables
- Richard Conroy
Product:
Paramus, NJ
The main spring on our garage door broke on a Saturday night and I honestly did not know where to go, so I looked on the internet and after a couple of other sites, I came across yours. I was impressed by the information on the site and called, not really thinking anyone would be answering at that time of night. A pleasant woman answered and walked me through the process of getting my home information, the service I needed and scheduling an appointment on Monday morning. I was very impressed by the follow up of an email to confirm the appointment, along with pictures of the technicians, and a promise that the technician would call on Monday when he was on his way. Your website was filled with information about your company and personal backgrounds of your workers which I found very unique and reassuring since I really was just hoping that I made the right decsion. As promised, on the morning of the service, the technician called(I don't remember his name...I think it was Ron A. ....my wife was home during the repairs)and showed up right on time. The work was done professionally and under 2 hours, and the technician explained over the phone to me some additional parts needing replacement (the assembly was a few years old, so replacing those additional parts seemed the right thing to do and not just padding a bill). I ended up paying more than I was originally quoted, however, the woman who first took my call could not have known the extent of the repairs, and what she did quote me was accurate. Afterwards, the technician left a packet of information explaining what was repaired, explaining the quality parts used, and a 5 year warranty. I generally do not mind paying a little more if I feel I am getting high quality and service, and from beginning to end, I felt your company provided it. Additionally, I commend your team for doing everything possible to get and retain a customer....that's rare these days.
- Ron Gross
Product:
Paramus, NJ
Ron was very punctual and professional.
- Andrea Guidetti
Thank you Andrea. Your feedback about our employees helps us understand how we are doing. Each employee is graded on customer satisfaction and fixing right the first time so you dont have recurring problems. Doug
Product:
Paramus, NJ
I had a new garage door opener installed today by technicians Ron Afflito and Marc Santos. I am very satisfied with their work, they are great guys that walked me though the whole installation and were very helpful. I would recomend them and this company to anyone that needs garage door work. Thank you again guys.
- robert cammarano
Product:
Paramus, NJ
I had a new garage door opener installed today by technicians Ron Afflito and Marc Santos. I am very satisfied with their work, they are great guys that walked me though the whole installation and were very helpful. I would recomend them and this company to anyone that needs garage door work. Thank you again guys. Bob
- robert cammarano
Product:
Paramus, NJ
We were very happy with the service we received from Tim. He was competent, knowledgeable, and very nice. He definitely aimed to please. 5 stars for Tim.
- stuart young
Product:
Paramus, NJ
Adam was personable and knowledgeable; he installed the necessary equipment efficiently.
- Joyce Cochran
Product:
Paramus, NJ
Good clean work. Tries to create more business but not pushy. A bit pricy for the work I had done. Also need to read fine print on their coupon mailers as to free estimate.
- Paul Falzone
Thank you for reviewing our business. Im sorry you thought we have free estimates on repairs. Only new garage doors are available for free estimates Doug
Product:
Paramus, NJ
I had called the company because my door was not opening and closing. I had Scott come to my home after inspecting the problem he recommended that a new garage door opener be purchased as our other unit was 12 years old. He showed me that the springs had some wear and if the sensors had been replaced (which I said was not the case) it would be more efficent to buy a new unit. I agreed to this but he did not tell me until I questioned him afterwards and the job was complete that the springs and pulleys were not included and were a separate package. I also did not receive the packet of info. with different packages until after the job was completed. Do be honest he was efficient, clean about his work but I was not happy because he was not upfront about what the charges included and what was "extra". I would not call your company back again as I do not appreciate surprises. For the amount I paid it should have included the extra hardware.
- debbie stern
Debbie, Thank you for your business. I'm sure the new garage door opener will solve the problems. We appreciate your feed back. Doug
Paramus, NJ
Brandon did a fine job. Thank you.
- Isabell Kurlan
Product:
Paramus, NJ
Your technician was prompt and courteous thank you for the nice work
- Fred Buff
Product:
Paramus, NJ
Very Pleased and satisfied with MIke and Precision!
- Paul Bonisealli
Product:
Paramus, NJ
Good professional job. Neat. Very satisfied.
- Paul anthony
Product:
Paramus, NJ
Very good. Totally explained in detail all aspects needed to reach my decision. Nice gentleman.
- Paul anthony
Product:
Paramus, NJ
At seeing the replacement parts, I saw the Better Quality (GOD JOB)
- Mr. Michael Bozza
Paramus, NJ
he was very good and communicated his diagnosis very well
- john foerch
Paramus, NJ
One of the best workers I ever had at my house
- TENDLER
Paramus, NJ
My experience was excellent and I rate it 5 stars. When I called for service, the person I spoke to on the phone was courteous and helpful and I was able to get a technician the same day. Stuart arrived earlier than I was told he would arrive whuch was great. He was very knowlegdeable, courteous and did an excellent job repairing the problem.
- John Scardina
Paramus, NJ
BEN IS A VERY NICE YOUNG MAN!
- ALBERT NAHUM
Paramus, NJ
Did an excellent job, would recommended them to anyone.
- Bob Karp
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Excellent job and satisfied on all 8 points!Rick was very personable, explained everything clearly, felt he was very trustworthy and did the job in the amount of time he said it would take.
- Jack & Elaine Brenner