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Read what people are saying
about Precision Garage Door in:

Ramsey, NJ

Precision Garage Door of New Jersey
has received 79 reviews, averaging 4.84 Stars:
Review:

Big Thanks to Kevin. He was very friendly and he did a great job explaining all my options for the garage repair. Very efficient and considerate. I will definitely ask for him next time.
Bayleigh Jones
Kevin S Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Kevin was knowledgeable helpful, prompt and courteous. Good Man.
Darrow
Kevin S Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

Not too happy, although I had a great experience years ago which is why I called again, my experience was not so good this time. I felt like I was ripped off. Had garage repaired on Monday, new springs, cables and rollers for $715. Today my garbage door stopped working and the repair person said that it required a new circuit board which cost another $279. I wonder why the board which had no problems previously went after the repair. I am almost certain I would have gotten a better price elsewhere but I trusted Precision not to make me feel ripped off, I will make sure I make note of this on Angie
Manfred Morales
A Response from: Doug

Dear Mr. Morales, Thank you for taking the time to review our company. Your feedback is greatly appreciated. We are always happy to service our repeat customers from years back. I'm sorry you had the opener go out right after we rebuilt your door. I can understand your frustration. Unfortunately the timing on this can make someone feel that it happened due to our repair. We appreciate your business and want it again in the future. We will be willing to replace the bad circuit board at cost . Please call me at 1888-490-8700.

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

The technician who showed up was very courteous and helpful. Due to the problem, I did have to give him some assistance with the door. The cost was quite a bit more than I anticipated, I only needed springs replaced and it was over $500. I could live with the cost except, the repair was done the day before I left town so I did not have a chance to see it working. When I returned from my trip the door failed after only 3 uses. I am calling them back and we will see how tit goes.
Michael O\'Keefe
A Response from: Doug

Dear Mr. O'Keefe, Thank you for taking the time to review our company. I am glad you had a good experience with your technician, Kevin. I appreciate your frustration with the door malfunction. Thank you for your business. At this point I know we have been out and rectified the situation. So sorry for the problem.

Kevin S Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Had an appointment between 8-12 and as promised, my technician called to say he was on his way and would be there soon. Not a minute later, my technician called back and asked if he could pick me up a cup of coffee or something! The customer service stayed that way throughout the entire visit. I would use these guys every time!
Scott Corizzi
Lou R Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

The prompt service was greatly appreciated as well as the call to let me know when the technician would arrive. The technician was professional as well as friendly and knowledgeable. He had no problem explaining all facets of the needed repair and other solutions to the problem. I was very pleased with this company from my first phone call to the repair.
Judy Topf
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Except for the garage doors, I replaced all the operating parts/mechanisms on two doors (Motors, belts, wheels, cables, etc). The technician (James) was very professional and courteous. I am very pleased with the work that James performed.
John Bartley
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Very professional and personable. Performed the work quickly, efficiently and with expertise.
William Roberts
Chris K Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

The technician was professional and knowledgeable. He explained every thing that he was going to do and why. He performed the work in the time frame he gave and cleaned up after he was done.
Theodora Carter
Lou R Service Provided:
Garage Door Opener Repair
Product:
Opener
Residential Technician:
Review:

Drew did an excellent job this morning installing a keypad and two remotes. He was quick and knowledgeable and answered all of our questions.
Andrea Nowalk
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Great, friendly service. Thank you!
Melissa Albrecht
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Kevin and Robert found that the four pulley wheels were of the old aluminum type and had to be replaced.One of the four pulley wheels was damaged and was causing the door to hesitate when closing or opening the garage door. Upon replacement off the four new type pulley wheels the door functioned normally. Good job by Kevin and robert.
Nicholas Felice
Kevin S Service Provided:
Garage Door Repair
Product:
Garage Doors
Residential Technician:
Review:

My garage door was inoperable due to cable snapping and broken spring. Gaetano arrived punctually and advised that the spring and cable needed replacing. He went through a multi-point analysis and determined that my rollers were plastic and also that my other door would soon be at risk of the same breakage I experienced with my broken door. I was convinced to do more extensive repair and replacement which was done both expeditiously and professionally. Good job all around!
Chester Verceglio
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Pete and James arrived to explain why our garage door kept bouncing back and not staying closed. They immediately assessed the problem stemming from our recent break in electrical power. They reset all previous settings and installed a battery backup, much to our delight. Thank you for having such nice guys working for your company and honoring your guarantee policy.
dorothy little
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

The service was quick, efficient and The customer service was fabulous. Thanks for making a not so pleasant repair a pleasant experience.
Christine Huggard
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

As always the work is done fast and professional with more than one solution to choose from. I would and have recommended Precision.
Alice Preislel
Kevin S Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Great job. Bob was on time on Christmas Eve, inspected the door, gave me my options for repairing the problem and had the issue resolved quickly. Very professional. Would highly recommend both Bob and Precision. Thanks
Jeff Saunders
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent Service.
Donna Mchale
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was thrilled that I was able to have someone at my house on the day I called. Scott explained everything clearly and was extremely professional. I am very pleased with my repair and the experience of working with this company.
Maura Barile
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tim was very knowledgeable and helpful. Did a professional job. Thank you.
Lawrence Pincus
Tim Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Vince couldn't have been more helpful. Everything was explained and we understood completely why we had to have our door opener replaced. A very personable guy - I think he likes his job.
dorothy little
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Scott rebuilt the hardware on my garage door and replaced a 20+ year old opener with a 21st century model. He was courteous, professional and did excellent work quickly and efficiently after explaining all available options.
christopher melia
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Door opener not operating properly. The service Tech was prompt and very competent. I am very pleased with his knowledge and professional manner during this call. My door opener is now operating very well and he also helped explain a few items from the installation performed last year. I am happy I chose Precision for my garage door needs.
Jerry Lynch
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

The person, Ron, that replaced the rollers, springs and other parts was professional, pleasant and did an excellent job as far as I could tell.
gail farrell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service was very good. Door needed new operating cable, new pulleys, rollers etc. Scott was efficient and courteous.
Nicholas Felice
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Customer service and technician communication "Excellent" to allow change in schedule , and payment options. Thank you!
Arlene Avery - Jennifer Sheffield
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Bob and Rich came to fix our garage door. Bob immediately started explaining what was wrong and what had to be done. They got right to work and the job didn't seem to take long at all. When they were done,Bob explained all the new parts and how they worked. The garage door opener works great!! I would recommend your company to my friends!! (Shared Review)
Patty Lynch
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Bob and Rich came to fix our garage door. Bob immediately started explaining what was wrong and what had to be done. They got right to work and the job didn't seem to take long at all. When they were done,Bob explained all the new parts and how they worked. The garage door opener works great!! I would recommend your company to my friends!! (Shared Review)
Patty Lynch
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Bob was very courteous explained everything in general. Did a great job!
Patty Lynch
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Mr Personality arrived on time did an excellent job, saved me money.No high pressure selling for something not needed. This individual is a great access to your company ..cannot say enough good about Scott Thank you!
Gerald J Duvall
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
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