Garage Door Repair Reviews in Bergen County, NJ (Updated June 2026)

I asked, on the phone, if there would be a service charge to reset the remote. The woman was evasive and said I would be given choices. Had I known it would be more than $85. just to do this, I wouldn't have gone through with it. I am sorry I bought this brand door now that I know it would need two services a year just for lubricating the door at $360 per service! I had my last door for 30 years with nothing like this! Nothing wrong with the resetting of the remote, just unfair charge policy.

- Linda Robins

Hello Linda, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.

Showed up early on a Sunday, finished everything on time. Professional and answered all my questions.

- Christopher Chen

Booking process (online) was easy and straightforward. Communication was excellent (confirmation, reminders, "on the way"). Provided a photo of the tech - nice touch from a safety perspective. The technician (Jonathan) arrived on time and listened to the issues I was running into with the door. His inspection was thorough and he explained what needed to be repaired/replaced and the options (and what really needed to be done vs what was optional). After he completed the work, he explained and showed what he had done and made sure I was happy with everything. He even left me with a can of spray lubricant and showed me how to care for the rollers. Would definitely recommend. Will use them again if needed.

- Duncan MacLean

Andrew was very knowledgeable and courteous.

- Frank Gutierrez

Ricky was wonderful! He did a great job and precision is always reliable. Great technician and a wonderful experience! Thanks!

- Tina Wright

Alan Ramirez was really helpful, polite, dedicated technician and delivered an outstanding job. Many thanks to Alan.

- Swaroopa & Ram Menon

Great company! -Randy was terrific. Precision serves clients with a long-term view. They help you to make an informed decision by explaining the options available.

- Chris Frerecks

I was very impressed with Jim Sutton’s expertise in helping me order the exact garage door needed for my very old garage. He explained all the necessary details, and answered all of my questions. I am very eager to see the finished product.

- Joan Policastro

Jon who came was very polite and professional and gave us pricing options before doing any work

- Ann & Kevin Smith

The two people who represent you Alan and Josh were very courteous and professional they explained everything that they done,with people like that they will be highly recommend by us

- Michael Merse

Alan was a great technition

- Thomas Petrassi

I am very pleased with my overall experience. My technician, Charlie Baldissard was wonderful. He was so understanding and took the time to explain everything and the different options available to us. He was professional, friendly, helpful, and efficient. I appreciate your excellent and quality service and thank you for taking care of our problem quickly. Once again, I can’t say enough good things about Charlie. He was extremely polite and knowledgeable and represents your company very well. I highly recommend him and Precision!

- Stephanie Smith

We were very pleased with the service we received. The technician, Kilian, was great - professional, very nice, and honest. Told us all the things we needed. Gave us estimates and let us decide what we could afford to have done right now. He fixed the problem we were having at the moment. We will definitely call him back when we are ready to take care of the rest.

- Laura Festa

Killian was very courteous and professional making me feel at ease. He called to make sure I was home and even came early which was better for my schedule today. I didn’t feel any pressure to pay for services that wasn’t necessary. He was very honest and straightforward.

- Michael Park

Rob the manager and Alan Ramirez the technician was awesome great service highly recommended inspection service and new garage door to be installed thank you .

- Riah Imuan

When I moved into my condo, the keypad and garage door remotes were not working properly. I’m so glad that I contacted Precision Garage Door Service. John arrived promptly, assessed my situation, explained the problem with my system and clearly explained the possible options available. John installed a new system and also changed the rollers and springs. When done, he clearly demonstrated the new keypad and remote. I couldn’t believe how quietly the garage door now opened! John was very personable and professional. I am extremely glad that I chose Precision!

- Susan Radoslovich

My technecian Kilian was wonderful. I was running a little late for my appointment with him but when I spoke to him he said not a problem and waited for me to come home. My garage door needed a maintenace check and he did a thorough job checking everything out. He was professional and understanding when I had questions. He also pointed out a potential issue I will be having and we spoke about it and he gave me an estimate right away. I have been using Precision Garage Door for years and I will never use anyone else.

- Susan Kirlick

I called Precision because I was having multiple issues with my garage door. They were very communicative regarding the date, time and who was going to arrive to evaluate my garage door. Randy, the technician sent to assess my garage door was prompt, professional and very knowledgeable. He found the issue immediately, and was able to repair everything in a timely fashion. Highly recommend for fast, reliable service!"

- Maria Montalvo

I was extremely satisfied with the work that Luke completed for us today. He’s very personable and clearly quite knowledgeable in his line of work. We advised him of the issues we wanted taken care of and he immediately looked at it all, assessed it quickly and gave us his take on it. Then he gave us options on what we could do . No pressure. Just sage advice. Then he went to work. In about 45 min he was done. He showed us the outcome of two door replacement panels and a minor repair. Explained the breakdown of the bill and warranty info. He was very nice and extremely professional. I wish all experiences with work in the home were this good. I will certainly recommend Précision to all who need garage door work. I called today and got an appointment for only hours later. Quite a surprise. Thanks to Luke and a terrific experience.

- Mark Nathanson

I am extremely satisfied with Precision. My garage door was not functioning. I called Precision and was given an appointment the same day. The technician,Charlie was attentive and called me before the scheduled appointment time to let me know when he would arrive. His work was quick and neat and he helped me program my car to the opener. I totally recommend Precision.

- George Ajjan

100% pleased! Precision communicated with me throughout the day and called when the tech was 30 minutes away and then I heard from the tech personally! When Luke arrived, he explained everything and gave us all of our options. His work was neat and he was so professional. I would highly recommend Precision.

- Barbara O'Donnell Skyer

Vincent was excellent! He went above and beyond and fixed the door issue. I highly recommend Precision because it was done so quickly.

- Maria Desharnais

Precision was a great company to work with. I had an emergency and was able to get an appointment the next morning. The tech was very knowledgeable and did great work!

- Mitch

Precision Garage Door Service is a reliable and service oriented business.

- Tam Chung

Charlie did a great job and addressed everything that was needed professionally. He went above and beyond and I would highly recommend Precision.

- Anthony Koujoumis

Hi Anthony, We’re glad Charlie took care of everything thoroughly and went the extra mile. Your recommendation is greatly appreciated. Thank you for choosing Precision Garage Door Service

Vincent was great. Efficient and presented the options clearly. Highly recommend.

- Kyle Loughlin

Hi Kyle, We appreciate the feedback and recommendation. It’s great to hear Vincent explained the options clearly and completed the work efficiently. Thank you for choosing Precision Garage Door Service

Called Precision today, they came to my house a few hours after I called. Installed a new garage opener in no time. Jon was my technician, he was super helpful and knowledgeable. Love the way the company sends a background on technician before he/she arrives. Highly recommend this company!

- Rich Durante

Hi Rich, Happy we could respond the same day and that Jon delivered helpful, knowledgeable service. Thank you for choosing Precision Garage Door Service.

From booking to updated service appointment status, Precision garage exceeded my expectations, Vincent the technician explained issues with my garage door and gave me few options to fix the broken garage door. Price was great and work done was excellent.

- Kee Park

Hi Kee, We’re pleased Vincent provided clear options and completed the work to your satisfaction. Thank you for choosing Precision Garage Door Service.

Luke Stachura conducted a great work fixing the issue on our garage door on a timely manner. Definitely recommending Precision Garage Door service!

- Huseyn

Hi Huseyn, Appreciate your feedback on Luke’s timely work and the repair he completed. Thank you for choosing Precision Garage Door Service.

Precision Garage Door Service always provides top notch service. Communication, timeliness, professional and affordable. We have depended on them for our garage door repairs for many years and would not hesitate to recommend them. Mr. Ramirez, our technician a pleasure to work with.

- Marc M

Hi Marc, Thanks for highlighting the dependable service and professionalism you received from Mr. Ramirez. Thank you for choosing Precision Garage Door Service.