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Read what people are saying
about Precision Overhead Garage Door in:

Bergen County, NJ

Precision Overhead Garage Door of New Jersey
has received 2169 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Came same day called, completed work quickly with no mess. Great job!

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Service Provided:
Garage Door Repair

Review:

John A. the service Tech was excellent. He located the problem. Unfortunately the motor needed to be replaced. He installed a new motor explained how it worked. Answered all my questions. Highly recommend John.

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A Response from: Doug

Hi Joe! Thank you for sharing your recent experience with Precision! Reviews like this help homeowners know Precision is a name you can trust! Taking the time to answer questions allows homeowners to make the most of their new purchase!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We were having a problem with our garage door opening on its own repeatedly.I called your office and Rob came a few hours later.After testing everything he resolved our problem,reset everything and changed our codes which solved the problem. Rob was our initial tech installer and was familiar with our system.As always he was polite,cheerful and explained every step needed to fix the issue.

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
Review:

Excellent service

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Xavier R Service Provided:
Install Garage Doors

Service Technician Team : Xavier R
Review:

We are very please with the work performed by your Technician Robert Zúniga! He had all the parts on hand and he was able to fix the garage door pretty fast .We will definitely call your company again when we will need further repairs .

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Rob Z Service Provided:
Garage Door Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Robert arrived at the time he promised, gave me a quote for the work, explained the repair process, & completed the work quickly.

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

What an awesome employee! Lou was absolutely Phenomenal he was professional caring careful timely courteous who really knows his craft. And cleaned up after himself, in the time it took me to retrieve my wallet from my bedroom, my garage was squeaky clean I thought he vacuum the place it was so clean. Lou is a representative of you company and he represents well. I’m glad I chose PGD!

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A Response from: Doug

Hi Joseph! We care about you and your home! Cleaning up after ourselves is what helps make Precision a name you can trust for your garage door repair needs. Thank you for choosing Precision! We look forward to helping you in the future!

Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
Review:

Came quickly for service

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Technician was thorough and courteous.He shared my options And walked me through things when work was completed. He was patient with my questions and answered so I understood.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

My service repairman was efficient, nice & hardworking. He did a great of explaining the problem & making it right!

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Opener

Leadership Team: Rob Z
Review:

Attack was very knowledgeable and did an excellent job

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A Response from: Vince, Corporate Customer Experience Manager

Hello Ray! Thank you for your review - we appreciate 4 starts however it tells me we didn't quite get to 100% satisfaction - please let us know how we can do better to earn 5 stars! Feel free to reach out to me with any questions or concerns and we look forward to servicing you again in the future - vince@pdstristate.com (973) 897-7028

Lou R Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Location Leader: Lou R
Review:

Excellent service and response. Xavi and his colleague were extremely helpful.

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

The Door designer that Came out to our house and assisted us was Stacey Conod. Stacey was extremely professional and helpful in assisting us with selecting our garage doors and hardware. She even answered questions from my wife and I during her time off. My wife and I were very impressed with her knowledge and professionalism. I am also impressed by the way Precision contacts and corresponds with the customer.

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A Response from: Doug

Hey Tony! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust. Stacey is a great member of the Precision team! We're glad she left an impression on you! We look forward to installing those new garage doors.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Amazing response time, great service and very informative. I contacted Precision Sunday evening and before 1 pm Tuesday my door was fixed. Thanks Precision.

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A Response from: Doug

Hi Chris! Thank you for the review! We know garage door issues can be a real hassle so we make sure we get someone out to your home at a time that works for you! Thanks for choosing Precision!

Xavier R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Xavier R
Review:

Wilmer and Sean were on time. And worked efficiently and left me with a seamless installation of my new garage door and opener. They answered all my questions throughout the process. I couldn’t be happier with this install. And wouldn’t hesitate to use Precision for any future installation needs.

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A Response from: Doug

Hi Mike! Wonderful to hear your so happy with your new garage door and opener. We appreciate you taking the time to share your experience with Precision because reviews like this help homeowners know Precision is a name you can trust.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Matt was awesome. My appointment was between 10 AM and 2 PM and he was here at 10 AM. He fixed my problem and was extremely courteous. I highly recommend

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
Review:

My technician was excellent. Professional timely & dedicated to fixing the problem .. Thank you so much

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Xavier R Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technician Team : Xavier R
Review:

Great service. The technician that perform the service was very courteous and informative. I purchased my door a couple of years ago and have it serviced once a year before the winter. The information that you provide in the service of the door is excellent. I would recommend your company to anyone looking to purchase a new door.

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A Response from: Doug

Hey Robert! Servicing your door before the winter can help prolong the life of your door and keep it in working order during those colder winter months. We look forward to helping you with your garage door needs in the future.

Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

I just happened to googled fix garage door and Precision popped up first. Thank GOD. Xavi Ramirez helped us out and I didn’t feel like he was trying to sell me more services but gave me his honest opinion. Considering safety especially. Thank you so much.

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Xavi was awesome I could not be happier or ask for more! My garage door was damaged by a construction crew working at my house. I called to have Precision Door come fix it and they sent Xavi within hours and he did an excellent job thank you for your service and Precision Door Service deserves 10 stars

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A Response from: Doug

Hi James! Thank you so much for your kind words! We appreciate you taking the time to share your experience with Precision! Each review helps us improve! We look forward to helping you with any future garage door needs!

Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Had a great experience fixing my garage door when my old cables snapped. Quickly diagnosed and repaired the problem and included a few tweaks that made the door work better than it ever has. Louis was friendly and efficient.

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A Response from: Doug

Hi John! So glad Lou was able to get your garage door back up and running with a cable replacement. We look forward to helping you with any future garage door needs.

Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
Review:

The service from your company was excellent as well as the service from the technicians that fixed the door. One small problem; when I contacted the office for an appointment I was quoted a $250 each for each spring which included labor. The technician asked $550 plus labor. Once I informed him about the quote that was given by the office, he than did not charge for labor and paid $550+tax. Aside from that I admired the professionalism of your company. Thanks again

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Xavier R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Xavier R
Review:

Just got a new garage lift installed. Technician Chris Aveta did an an excellent job. He was very professional and able to answer all of my questions. I would recommend Chris and Precision to my friends and will use them for years to come.

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A Response from: Doug

Hi David! Thank you for sharing your experience with Precision! Reviews like this help homeowners know that Precision is a name you can trust!

Chris A Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Chris A
Review:

The service I received on Sat Oct 3,2020 was poor. I purchased a Liftmaster opener which was installed around 8:30AM. I had gone out after the installation and when I returned an hour later a family member asked me what was the Piece on the floor of our garage. The piece was one of the sensors which was just clipped onto the inside track of the garage and it had fallen off. The door would not operate of course without the sensor properly aligned and after I had called the office I was told the technician could not come back until 4PM! This is unacceptable when the job was not completed correctly the first time! I had had called several times and one person had told me they would try to send another technician but that did not happen. I had called back and was told "it wasn't going to happen" when I asked when this other technician was going to come. I asked for someone to come earlier because I needed to go out. I was late for my appointment because the technician did not come back till 4:30PM. I was told there may be delay because of an accident on 287 but that is no excuse for the poor service. The technician bolted the 2 sensors to the inside of the door track-Why that was not done in the first place is a mystery. I am extremely disappointed with this kind of service and because of it I cannot see how I could ever recommend Precision Door Service to anyone. I had considered calling Atlas in Wyckoff and with the service I received from Precision I am sorry I didn't call them. I would think in this business climate a company would not allow this kind of service to a customer- especially a NEW customer. Awful Service-Unacceptable

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Great job

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Xavier R Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Xavier R
Review:

Soooo honest and reliable!

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Chris A Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Chris A
Review:

Bob was very professional on his job. Fast and efficient!

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Rob Z
Review:

Lou was very friendly, professional and knowledgeable. He listened to my problem and gave me options to solve it. He was not pushy or tried to sell you what wasn’t needed, I got your company’s name from a neighbor and you lived up to recommendation he gave me. Purchased a new door and feel it was the right move.

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Lou R Service Provided:
Garage Door Repair

Product:
Garage Doors

Location Leader: Lou R
Review:

Excellent service. On time. Efficient. Roberto and his side kick to be commended.

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Rob Z Service Provided:
Garage Door Opener Repair

Product:
Opener

Leadership Team: Rob Z
Review:

I could not be happier with the service! I recently had my garage door openers replaced by your company and I have to say “excellent job”! After making my appointment I appreciated the text messages with the status updates as well as the bio and photo of the technician, Roberto Zuniga, prior to his arrival. Roberto was absolutely courteous and Covid careful. He has such a pleasant demeanor and is very professional. Great job and great service! I am very pleased and I would definitely refer your company. Thank you!

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A Response from: Doug

Thanks for the review, Christine! Communicating who will arrive and when helps make Precision a name you can trust! Thank you for choosing Precision for your garage door needs!

Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
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Bergen County

(201) 977-4870

(201) 977-4870
Morris County

(973) 975-4631

(973) 975-4631
Essex County

(973) 577-7920

(973) 577-7920
Hunterdon County

(908) 271-4227

(908) 271-4227
Passaic County

(973) 975-4631

(973) 975-4631
Somerset County

(908) 333-4087

(908) 333-4087
Sussex County

(973) 577-7920

(973) 577-7920
Union County

(908) 333-4087

(908) 333-4087
Warren County

(908) 271-4227

(908) 271-4227
Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921
Precision Garage Door Service of Bergen County
Office: (201) 564-4738
27 Madison Ave.
Suite 010

Paramus, NJ 07652