I called to make the appointment and never gave my neighbor's name although we share a garage. For some reason, she was called today and her name was on the work order.
I then called the office to give the technician my cell phone number as I waited in the garage. Apparently the information was not relayed to him.
I am pleased with the technician's work but not with the communication from the office.
Garage Door Opener Install
Liftmaster Belt Drive Garage Door Opener