I had a complete garage door overhaul in June. The door began to make unusual noises. Scott McDonald came to assess the problem. He was a very polite technician. He looked over the door thoroughly and explained the reason for the noise. Scott corrected the problem. He thanked me for the business and apologized for the problem. He proved to be a loyal and considerate employee for the Precision Door Service Company.
A Response from Doug:
Nancy, we are so sorry for the problem. As you know we lifetime guarantee our rebuild packages. I did not have a chance to discuss with Scott what went wrong but I will. I'm glad you appreciated Scott's proffesionalism. He is an asset to our company. Happy new year