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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Bergen County, NJ

(201) 977-4870

Bergen County has received 880 reviews, averaging

4.9 of 5 Stars

Garage Door Opener Install
Demarest, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/21/2013
Comments: Online
submission
[?]
Thank you for a wonderful experience, again. In the past five years when I have had problems with my garage, your company has repaired whatever needed to be fixed. Peter was great! He arrived early, discussed various options with me, was neat, courteous and professional. Thank you.
sandy lebowitz
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Repair
River Edge, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/19/2013
Comments: Online
submission
[?]
Brandon called a few minutes prior to arriving as I was told he would. He arrived during the appointed time frame. He quickly identified and repaired the problem and the cost was fair.

Prior to calling Precision I spoke with a friend who had garage door work done on his property. He told me he had used Precision and was satified with their work.
Allen Baer
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Garage Door Opener Repair
Montvale, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/19/2013
Comments: Online
submission
[?]
excellent tech., very capable and exceptionally cordial.....I would request him if any problems should ever arise.... a real asset to your corp.!!
RICHARD BOGUSLAW
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Broken Garage Door Spring Repair
Westwood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/18/2013
Comments: Online
submission
[?]
Great experience from making the appointment right through to the repair of the garage door.
Mary Bodrato
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Repair
Ridgewood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/15/2013
Comments: Online
submission
[?]
I was fortunate to have Brandon S fix my door. If I could have given more stars than 5 I would have; he was awesome. The guy was on time, personable, knowledgeable, honest and was able to easily tell me what the problem was. He was in and out in under an hour for a reasonable price. I HIGHLY RECOMMEND these guys!
ANDY HOEY
Service Provided:
Garage Door Opener Repair
Product:
Genie Garage Door Opener
Residential Technician:
Broken Garage Door Spring Repair
Mahwah, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 06/14/2013
Comments: Online
submission
[?]
I thought the service rep was very good. He explained all services well. He was also willing to problem solve. The only negative was the price. The labor costs were in line but I feel the replacement part costs were on the high side.
Paul Noonan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Broken Garage Door Spring Repair
Glen Rock, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/14/2013
Comments: Online
submission
[?]
I watched Peter O work for one hour repairing my garage door. He is the most professional & knowledge technician I have ever met. My garage door needed a total repair and replacement of all parts. The door works quietly and smoothly. Given the opportunity I would recommend Precision without reservation.
Gerald Margolis
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Paramus, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 06/13/2013
Comments: Online
submission
[?]
Pete was knowledgeable, courteous and efficient. We are very happy with what he did.
jonathan cohen
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Garage Door Repair
River Edge, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/12/2013
Comments: Online
submission
[?]
We received a prompt house call with a quick resolution to our garage door problem. We have already recommended Precision to two other homeowners due to their level of professionalism and reasonable prices.
Maureen Nobile
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Broken Garage Door Spring Repair
Westwood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/10/2013
Comments: Online
submission
[?]
The tech's were professional and courteous. They were very informative about their service. The service was prompt. I highly recommend Precision Door Service.
Patrick Borello
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Broken Garage Door Spring Repair
Tenafly, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 06/10/2013
Comments: Online
submission
[?]
Hello Doug;
My garage door would not open easily. After forcing it open I realized that the spring on the left side had broken and the cable had become twisted. The door was installed about twelve years ago and I could not remember who did the installation. I went to the yellow pages in the phone book and saw your add which listed a phone number for Tenafly and wanted someone local that could come right away.
Tim arrived a couple of hours later and explained in detail the problem with the door and gave me options for the repair. The first option was a quick fix which was the least expensive but stated that the other spring on the right side would probably break in the near future and he would be back again to do the same repair on the right side. He also pointed out that the rollers were not in the best condition and the cables were not the right size for the door. My wife and I deceided to go with the full repair which totaled $XXX.XX which was just about what we paid for the door to begin with. Tim had all the parts with him to do the job and did it quickly. The door works better than ever. Tim did a GREAT job!
The only thing I was not happy with and why I did not give a five star rating had nothing to do with Tim. I feel that if the work is being done the FULL Service Call Amount should NOT be charged.
Please let me know your thoughts. When Tim called he was only in Demarest which is the next town over from Tenafly. He did not have to travel a long distance to get here. If he did have to drive a long way to get here I would understand the charge.
Thank You;
Bill Grieco
Bill Grieco
A Response from Doug:
Bill, Thank you for your feedback, the service call is not dependent on travel distance it is the charge for the initial inspection and diagnosis of your doors issues. Thank you for understanding and for your patronage.
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim
Broken Garage Door Spring Repair
Mahwah, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 06/04/2013
Comments: Online
submission
[?]
Star rating of 5
Mike laffey
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Area Manager:
Garage Door Repair
Oakland, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/01/2013
Comments: Online
submission
[?]
I was very pleased with Brandon, the service technician, who did the work at my house. He was very knowledgeable, pleasant and professional. He called to let me know when he would arrive. Explained what needed to be done and completed the work efficiently.
Ken Goldstein
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Broken Garage Door Spring Repair
Ramsey, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/23/2013
Comments: Online
submission
[?]
The person, Ron, that replaced the rollers, springs and other parts was professional, pleasant and did an excellent job as far as I could tell.
gail farrell
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Garage Door Opener Repair
Englewood Cliffs, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/22/2013
Comments: Online
submission
[?]
Came the next day. Reprogrammed my opener that was failing and hopefully it fixes the problem. If that doesn't work, I will have to get a new opener.
Carol Strickman
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Broken Garage Door Spring Repair
Teaneck, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/21/2013
Comments: Online
submission
[?]
Refurbish 2 garage doors -- springs, supports, etc.
Dave Closs
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Opener
Residential Technician:
Garage Door Repair
Ramsey, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/20/2013
Comments: Online
submission
[?]
Service was very good. Door needed new operating cable, new pulleys, rollers etc. Scott was efficient and courteous.
nicholas felice
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Garage Door Repair
Tenafly, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/17/2013
Comments: Online
submission
[?]
Peter O was helpful, honest and nice. I would call your company again and recommend you to everyone just because of him
Andrea Gross
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Garage Door Repair
Glen Rock, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/15/2013
Comments: Online
submission
[?]
Peter O thoroughly checked both my doors and made adjustments as he saw fit. He explained all aspects of what he did.
Liam Zengel
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Broken Garage Door Spring Repair
Mahwah, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/11/2013
Comments: Online
submission
[?]
Great service and fair prices. Peter was real helpful in my decision making.
Robert Bernesser
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Franklin Lakes, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/10/2013
Comments: Online
submission
[?]
I purchased a garage door inspection and service coupon online from Amazon and checked out Precision's website. I was very impressed with what I saw there, and making an appointment was very easy. My serviceman Rich called before he arrived and was very pleasant and knowledgeable during the appointment. I will definitely use Precision again and recommend them to friends.
Suzanne Gruber
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Rich W
Garage Door Opener Install
Ridgewood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/09/2013
Comments: Online
submission
[?]
Ron Afflito was the technician, he was very professinal and well informed. I was very impressed with the quality of the service, but this is no surprise, since Precision has been servicing our garage door for many years.
Dorys Fernandez
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Broken Garage Door Spring Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/03/2013
Comments: Online
submission
[?]
I had the pleasure of meeting your technichian Tim for repairs on my garage doors. He was polite, knowledgeable, and listened and answered all my naive and unessart quesstions. When any need arises in the future, I will call your company again and speci Tifically ask for Tim. He is an asset to your organization.
George Geornaras
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim
Garage Door Opener Install
Ridgefield, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/24/2013
Comments: Online
submission
[?]
We had used Precision before and were satisfied with their work and called them again when the 12 year old door opener stopped working. Ron tested the system, explained the options and spent considerable time trying the two least expensive possible corrections. They did not work; so he then very professionally installed the new opener and thoroughly explained and demonstrated its operation. The cost was higher than I expected but the quality of the work was well worth it.
vin frick
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Garage Door Repair
Palisades Park, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2013
Comments: Online
submission
[?]
Service good and efficient, but a little bit expensive.
Manuel Arteaga
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Tim
Garage Door Opener Repair
Fair Lawn, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/19/2013
Comments: Online
submission
[?]
I needed a quick turn around with my garage keypad opener and notice the Precision coupon from the mailing. The service was great. The technician was very helpful and answered all my questions and concerns. I give him a five star rating. Great Job!
Dan Licamara
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Ron A
Broken Garage Door Spring Repair
Ridgewood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/18/2013
Comments: Report Card
submission
[?]
Tech was on time and quality of work was excellent!
Joseph Madison
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Area Manager:
Broken Garage Door Spring Repair
Wyckoff, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/17/2013
Comments: Online
submission
[?]
Bob was very professional, calling before he arrived, thoroughly diagnosing and inspecting the problem, clearly explaining the work that needed to be done. All the work was completed quickly and efficiently. His assessment of other work to be done later was described clearly and honestly. We are well satisfied.
Fernando Grullon
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Install
Teaneck, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/13/2013
Comments: Online
submission
[?]
Pete did a great job. The Company was referred to me by next door neighbor in my townhouse community. He got here on time; analyzed the problem correctly;worked hard and provided me with information on my options. I would recommend him and this company to anyone interested in getting their door fixed.
Doris Weingrad
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Repair
Midland Park, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/13/2013
Comments: Online
submission
[?]
Peter was very professional throughout the entire job process. He explained everything about the repair and cost. He answered all my questions and was extremely thorough. He was very neat and clean and left the premise cleaner than when he arrived. I would recommend him to anyone and would use your services again. Thank you.
John Wescott
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
WE ARE OPEN TODAY
Friday Jul 25, 2014
Appointments: 8am-5pm
Calls Answered by Live Operators 24 Hours!
(201) 977-4870
Bergen County
4.9 out of 5 stars
(880)
(973) 577-7920
Essex County
4.88 out of 5 stars
(482)
(908) 271-4227
Hunterdon County
4.95 out of 5 stars
(100)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.9 out of 5 stars
(919)
(973) 975-4631
Passaic County
4.87 out of 5 stars
(405)
(908) 333-4087
Somerset County
4.9 out of 5 stars
(349)
(973) 862-4716
Sussex County
4.89 out of 5 stars
(189)
(908) 418-4588
Union County
4.88 out of 5 stars
(405)
(908) 747-4357
Warren County
4.9 out of 5 stars
(150)

Come visit us at our Showroom & Headquarters:

Precision Overhead Garage Door (973) 283-3555
220 West Parkway, Suite 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

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