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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Bergen County, NJ

(201) 977-4870

Bergen County has received 561 reviews, averaging

4.89 of 5 Stars

Garage Door Opener Install
East Rutherford, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 04/06/2010
Comments: Report Card
submission
[?]
Beautiful new system and made me realize how antiquated my old system was
– Gene Banas
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Repair
Ramsey, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/05/2010
Comments: Online
submission
[?]
I was very pleased with the patience and informativenss of the two technicians. They did an excellent job explaining the difficulties of my garage door. At no time did they pressure me into purchasing anything towards the repair/service. I would recommend your company.
– Maureen
Service Provided:
Garage Door Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Dave
Garage Door Repair
Ho Ho Kus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/01/2010
Comments: Online
submission
[?]
Ben and Mike did an excellent job in repairing the molding around the garage door. They were very accomodating to my needs and ensured that everything was working fine.

My compliments to a fine company you run. All small business should model your; ie, immediate service; calling prior to arrival; follow-up after the call, etc. It's not what you see today with small business. My compliments to you and the people you employ. I'll recommend your services to people I know.

Thank you,
Mary Ann
– Mary Ann DeRosa
Service Provided:
Garage Door Repair
Residential Technician:
Ben
Garage Door Repair
Fair Lawn, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/30/2010
Comments: Report Card
submission
[?]
Knowlege of equipment and use . Excellent personality , nice technician very polite seems to enjoy his work . Total satifaction
– Robert Steckline
Service Provided:
Garage Door Repair
Commercial Technician:
Kenny
Garage Door Repair
Old Tappan, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/29/2010
Comments: Online
submission
[?]
Great service - thank you.
– Sandi Kleinman
Service Provided:
Garage Door Repair
Residential Technician:
Brian S
Garage Door Repair
Montvale, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/26/2010
Comments: Online
submission
[?]
Excellent job all around. Call early AM due to sudden broken spring, had appt for that afternoon set up. Ben called early and was able to come earlier. He arrived when he said he would and then professionaly explained what needed to be done, plus other options for safety and operational improvement. He then did the work very quickly, but clearly very professionally. You have an excellent employee in Ben.
– michael Roemer
Service Provided:
Garage Door Repair
Residential Technician:
Ben
Garage Door Repair
Dumont, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/25/2010
Comments: Report Card
submission
[?]
Excellent service!
– Mary E. Kananagh
Service Provided:
Garage Door Repair
Residential Technician:
Anthony
Garage Door Repair
Wyckoff, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/18/2010
Comments: Online
submission
[?]
Can't remember the tech's name as this appt happened a while back, but he was young-just had twin girls. He was very good. Professional/knowledgeable. Got there fast, even though it was an unplanned "emergency" call. Thanks
– Sylvia & Peter Razzo
Service Provided:
Garage Door Repair
Residential Technician:
Stuart
Garage Door Repair
Englewood, NJ
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 03/16/2010
Comments: Report Card
submission
[?]
Excellent service and a very friendly and courteous technician. I would recommend your company to anyone.
– Hilda Williams
Service Provided:
Garage Door Repair
Commercial Technician:
Kenny
Garage Door Repair
Teaneck, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/12/2010
Comments: Online
submission
[?]
The service and the internet e mail was great. The cost to repair a damaged spring was much more than expected. I feel that I did not need the full rebuild package. One cable broke and i expected to replace the cable and possibly the spring. I felt your service person was there to sell the complete package and not repair and replace the damaged parts.
– Charles Lindenauer
A Response from Doug:
Mr. Lindenauer:
We can make a door function by replacing a spring and cable and it will certainly be the cheapest way to fix a door. However, the spring on the other side of the door has stretched and contracted the same number of time as the broken spring. When we get approval to replace both springs we do so, because our experience has taught us that the other spring will break shortly thereafter. the springs are rated in cycles(1 up and 1 don equals a cycle0.

We believe ultimately that you should make the final decision as to what service would fit you needs. We attempted to reach out to you to discuss this, please call at your earliest convenience to discuss this matter further.

Thank you for your review.

Management
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Ben
Install Garage Doors
Waldwick, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/10/2010
Comments: Online
submission
[?]
Technician did an excellent job and was extremely knowledgable and professional.
– Joseph
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Sam
Garage Door Opener Install
Upper Saddle River, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2010
Comments: Online
submission
[?]
Our technician Tim was extremely polite, professional and knowledgeable. He took the time to explain the problem with our old opener, discussed our replacement options and installed a new opener quickly and efficiently. We were very happy with the installation.
– Michelle
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Opener Repair
New Milford, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 03/09/2010
Comments: Report Card
submission
[?]
It was a pleasure to have Kenny's service .... My compilments he was clean cut courteous excellent technician.There should be more people in this world as pleasant and capable as Kenny!
– Catherine Vackson
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Commercial Technician:
Kenny
Garage Door Repair
Elmwood Park, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/03/2010
Comments: Online
submission
[?]
My double wide garage door,was repaired by your technician Ben. He checked out the problems and advised me of my options in detail and the cost involved. Ben is truly an asset to your company. He is knowledgable and very patient in explaining the work to be done. I cannot thank him enough for a job well done.
– Beryle
Service Provided:
Garage Door Repair
Residential Technician:
Ben
Garage Door Repair
Leonia, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/02/2010
Comments: Online
submission
[?]
Good Job!
– Mr fisher
Service Provided:
Garage Door Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Brian S
Garage Door Opener Install
Fair Lawn, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/01/2010
Comments: Online
submission
[?]
So far everthing works well. I would be happy to recommend you
– Irwin Weisman
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ben
Garage Door Repair
Closter, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/01/2010
Comments: Online
submission
[?]
Brian actually arrived early. He called before to make sure it was ok. He was pleasant and polite. He made suggestions as to what work needed/should be done. He finished in a timely manner.
– mary ann denner
Service Provided:
Garage Door Repair
Residential Technician:
Brian S
Garage Door Opener Install
Harrington Park, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/27/2010
Comments: Online
submission
[?]
New Garage Door Opener installed next day after a snow storm. Wonderful experience. Our technician came on time and was knowledgeable about the product.
– Ellen Lott
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Brandon
Garage Door Repair
Woodcliff Lake, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2010
Comments: Online
submission
[?]
Excellent service provided by Ben - very professional and responsive! In general I have aways been provided with outstandig service from Precision Garage!
– Paul Porebinsky
Service Provided:
Garage Door Repair
Residential Technician:
Ben
Install Garage Doors
Westwood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/23/2010
Comments: Report Card
submission
[?]
Great job! Sam worked neatly and efficently. Everyone from Precision that i had contact with was knowledgeable and courteous. Thank you
– John Takach
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Sam
Garage Door Repair
Tenafly, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/12/2010
Comments: Online
submission
[?]
Friendly, competent, and reliable
– Marlene
Service Provided:
Garage Door Repair
Residential Technician:
Tim
Garage Door Opener Repair
River Vale, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2010
Comments: Online
submission
[?]
He was very helpful and explained what he was doing.
– Karen Noe
Service Provided:
Garage Door Opener Repair
Residential Technician:
Brandon
Garage Door Opener Install
Park Ridge, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/08/2010
Comments: Online
submission
[?]
If all your techs were like Brian S., your company would be the only one installing garage openers in New Jersey. He is the best tech that I have ever had doing a job for me. I would recommend your company to all my associates, family, and friends because of him. I hope you have great plan for him, he is a true asset to your firm.
– Richard Sowpel
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Brian S
Garage Door Opener Repair
Park Ridge, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/08/2010
Comments: Report Card
submission
[?]
If your company's technician were all like Brian you would be the only company installing garage door openers in New Jersey.
– R Sowpel
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Brian S
Garage Door Opener Repair
Westwood, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/05/2010
Comments: Online
submission
[?]
Kenny was very polite and knowledgable.
– Ingrid
Service Provided:
Garage Door Opener Repair
Commercial Technician:
Kenny
Garage Door Repair
Englewood Cliffs, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2010
Comments: Online
submission
[?]
Brian is very professional.
– Jerry
Service Provided:
Garage Door Repair
Residential Technician:
Brian S
Garage Door Opener Repair
Elmwood Park, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/02/2010
Comments: Online
submission
[?]
I recently had a problem with my garage door opener. I went to the manufacturer's web site "liftmaster" and was referred to you. I was impressed with your contact person's thoroughness and timely service appointment.In less that 24 hrs. the service technician (Brian S)called to report he was on the way, he arrived ahead of the scheduled appointment. I was impressed with this young man's demeanor, bearing and professionalism. He quickly diagnosed the problem and initiated the repair. He even re-routed the new wiring for better concealment and less exposure to damage. This young man is a credit to himself and your company.I certainly hope I will not soon need another repair, but if I do I'll certainly call you again. I would highly recommend your company to anyone needing garage door service.

– John Taschler
Service Provided:
Garage Door Opener Repair
Residential Technician:
Brian S
Garage Door Opener Install
Tenafly, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/28/2010
Comments: Online
submission
[?]
dave was our garage door guy he was very good ontime and did everything we needed to have done great job !!
– Carmela
Service Provided:
Garage Door Opener Install
Residential Technician:
Dave
Garage Door Repair
Allendale, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/28/2010
Comments: Online
submission
[?]
Please look up my technician for me. He was courteous, professional, fast and thorough. He communicated very well.
– Ann Weber
Service Provided:
Garage Door Repair
Commercial Technician:
Kenny
Garage Door Repair
Alpine, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/26/2010
Comments: Online
submission
[?]
Service was quick, friendly, imformative and efficient.
– Miyako Schwarts
Service Provided:
Garage Door Repair
Residential Technician:
Tim
(201) 977-4870
Bergen County
4.89 out of 5 stars
(561)
Read All Bergen Reviews
(973) 577-7920
Essex County
4.84 out of 5 stars
(307)
Read All Essex Reviews
(908) 271-4227
Hunterdon County
4.93 out of 5 stars
(74)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.9 out of 5 stars
(560)
Read All Morris Reviews
(973) 975-4631
Passaic County
4.86 out of 5 stars
(247)
Read All Passaic Reviews
(908) 333-4087
Somerset County
4.86 out of 5 stars
(234)
Read All Somerset Reviews
(973) 862-4716
Sussex County
4.87 out of 5 stars
(126)
Read All Sussex Reviews
(908) 418-4588
Union County
4.88 out of 5 stars
(280)
Read All Union Reviews
(908) 747-4357
Warren County
4.89 out of 5 stars
(95)
Read All Warren Reviews

Come visit us at our Showroom & Headquarters:

Precision Overhead Garage Door (973) 283-3555
220 West Parkway, Suite 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


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