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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Bergen County, NJ

(201) 977-4870

Bergen County has received 803 reviews, averaging

4.9 of 5 Stars

Garage Door Opener Install
Westwood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Report Card
submission
[?]
This technician is very very knowledgeable very professional courteous and a asset to your company. I always ask for him by name when have a problem.
Mrs Fardy
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Broken Garage Door Spring Repair
Fair Lawn, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/20/2012
Comments: Report Card
submission
[?]
Excellent technician very knowledgeable
Mr & Mrs. Lurie
Service Provided:
Broken Garage Door Spring Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Repair
Dumont, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/19/2012
Comments: Online
submission
[?]
Scott Mcdonald was extremely helpful. He was very professional..
Carolyn Day
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Install Garage Doors
Emerson, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 04/13/2012
Comments: Online
submission
[?]
I selected Precision because of the quality of the product. When compared to other competitors the Elite was far superior in its manufacture and insulation rating. It was a pleasure dealing with the area manager (who took the time to fully describe the product without pressuring me to make a final purchase decision at the time), the installer and scheduling staff. My only disappointment was that the new door came with the incorrect window panel. I think that should have been checked and identified before arriving at my home. However the staff took immediate action to resolve the error and have the correct panel installed in a timely manner.(Shared Review)
Scott
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Area Manager:
Glenn G
Install Garage Doors
Emerson, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 04/13/2012
Comments: E-mail
submission
[?]
I selected Precision because of the quality of the product. When compared to other competitors the Elite was far superior in its manufacture and insulation rating. It was a pleasure dealing with the area manager (who took the time to fully describe the product without pressuring me to make a final purchase decision at the time), the installer and scheduling staff. My only disappointment was that the new door came with the incorrect window panel. I think that should have been checked and identified before arriving at my home. However the staff took immediate action to resolve the error and have the correct panel installed in a timely manner.(Shared Review)
Scott
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Zsolt
Garage Door Repair
Glen Rock, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/13/2012
Comments: Report Card
submission
[?]
WE were very pleased with on is timing and work onour garage door
James R. Albert
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Hillsdale, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/12/2012
Comments: Report Card
submission
[?]
Great Job!! Tech took time to explain everything and was very polite.
Kathleen Magrath
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Park Ridge, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 04/10/2012
Comments: Report Card
submission
[?]
Great job my door is so quite now Scott really know his stuff
Fred Ellis
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Broken Garage Door Spring Repair
Mahwah, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/09/2012
Comments: Online
submission
[?]
Marc did a great job replacing spring. He also recommended replacing some of the other components to improve longevity of system. We decided to wait for now since the system is less than 5 years old.
john bianchi
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Marc S
Garage Door Opener Repair
River Edge, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/05/2012
Comments: Report Card
submission
[?]
I was very impressed with the technician,pleasant,neat and friendly
Carl Fazio
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Garage Door Opener Install
Glen Rock, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 04/03/2012
Comments: Report Card
submission
[?]
So helpful and prompt service called this morning and the entire job was done by 5 Pm!
Melissa Moria
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Install
River Vale, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Report Card
submission
[?]
Very good employees Ron explained everything clearly and then performed the work in an efficient manner.His helper,Patrick was courteous helpful
M Ryan
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Garage Door Opener Install
Englewood Cliffs, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Online
submission
[?]
good job helpful service man
bruce baines
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Broken Garage Door Spring Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Online
submission
[?]
The main spring on our garage door broke on a Saturday night and I honestly did not know where to go, so I looked on the internet and after a couple of other sites, I came across yours. I was impressed by the information on the site and called, not really thinking anyone would be answering at that time of night. A pleasant woman answered and walked me through the process of getting my home information, the service I needed and scheduling an appointment on Monday morning. I was very impressed by the follow up of an email to confirm the appointment, along with pictures of the technicians, and a promise that the technician would call on Monday when he was on his way. Your website was filled with information about your company and personal backgrounds of your workers which I found very unique and reassuring since I really was just hoping that I made the right decsion. As promised, on the morning of the service, the technician called(I don't remember his name...I think it was Ron A. ....my wife was home during the repairs)and showed up right on time. The work was done professionally and under 2 hours, and the technician explained over the phone to me some additional parts needing replacement (the assembly was a few years old, so replacing those additional parts seemed the right thing to do and not just padding a bill). I ended up paying more than I was originally quoted, however, the woman who first took my call could not have known the extent of the repairs, and what she did quote me was accurate. Afterwards, the technician left a packet of information explaining what was repaired, explaining the quality parts used, and a 5 year warranty. I generally do not mind paying a little more if I feel I am getting high quality and service, and from beginning to end, I felt your company provided it. Additionally, I commend your team for doing everything possible to get and retain a customer....that's rare these days.
Ron Gross
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Garage Door Repair
Fair Lawn, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/31/2012
Comments: Online
submission
[?]
the tech was thorough and did an excellent job. The only problem I have is I thought the price was high
paul capozzi
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Install
Northvale, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/27/2012
Comments: Online
submission
[?]
Ron was very courteous and efficient. He installed our new unit with care which we appreciated. The only other comment is that we hope our life-time warranty is for real. So many times we receive so-called warranties that are not worth much. We hope you are the exception.
august agostini
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Garage Door Opener Install
Northvale, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/27/2012
Comments: Report Card
submission
[?]
I really liked that Ron called to advise me as to when he would arrive. If all your techs are like Ron, You should have no personnel issues.
C. Kelleher
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Garage Door Repair
Oakland, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/26/2012
Comments: Online
submission
[?]
When one of our garage door springs snapped, my online search led me to Precision. I read the very positive reviews and made the call. Within one day the technician, Ron, was at the door. Ron was knowledgeable and friendly, and he replaced all springs, cables, and rollers within 30 minutes. We're very happy with the finished product and appreciative of the prompt service. Thank you, Ron, and Precision.
marc mercadante
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Broken Garage Door Spring Repair
Wallington, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/22/2012
Comments: Online
submission
[?]
Brandon did excellent work and he was very professional! I would use him again if I needed additional service.
Robert Seppentino
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
River Edge, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/22/2012
Comments: Report Card
submission
[?]
Brandon presented and performed his work in a very professional manner. He is a Quality young man and represents your company well. The 1st phone contact with "Emily" at your call center was equally re assuring for me as a 1st time customer your website also is a winner with identity and purpose clearly shows
Louis Di Paolo
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Demarest, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/21/2012
Comments: Report Card
submission
[?]
Arrived promptly was courteous ,polite,informative and pleasant
Eleanor Sahadi
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Kyle G
Garage Door Opener Install
Franklin Lakes, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/20/2012
Comments: Report Card
submission
[?]
Bob was very helpful and professional
Girardi
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Broken Garage Door Spring Repair
Old Tappan, NJ
4.750 of 5 Stars
Precision Garage Door4.750 of 5 Stars
Date: 03/18/2012
Comments: Report Card
submission
[?]
Technician was delayed at another job... I am very happy he came out on a Sunday
James Su
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim Parke
Garage Door Opener Repair
Fort Lee, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/16/2012
Comments: Report Card
submission
[?]
Excellent service and knowledge
Helen Soumas
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Ron A
Garage Door Repair
Mahwah, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/14/2012
Comments: Online
submission
[?]
Ron performed excellent repair, gave clear explanation of services needed, and is a very nice person you feel comfortable with. Would highly recommend the company, and actually did to my son yesterday. For me, I hope I won't need your services again, but if I do, you'll have my business.
dale swisher
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Ron A
Garage Door Repair
Mahwah, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/13/2012
Comments: Report Card
submission
[?]
Best technician I have ever had in my house. He was extremely knowledgeable about how the garage worked and I would recommend Scott to anyone
Kamran
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Repair
Bogota, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/11/2012
Comments: Report Card
submission
[?]
Brandon Squibb was very nice and polite young man
Yvonne Kersten
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Garage Door Repair
Tenafly, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2012
Comments: Report Card
submission
[?]
So so happy technician did a wonderful job and helped solved the problem with great expertise.Really really happy !
Vivienne Braham
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Kyle G
Garage Door Repair
Englewood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/08/2012
Comments: Telephone
submission
[?]
I'am so impressed with your whole company and Brandon! I called On a Sunday and you came out the same day, Brandon explain the repair and did the work. You guys are fabulous! ... I will pass this on to all my friends

Thank you!
Jane Harris
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Lodi, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/07/2012
Comments: Online
submission
[?]
Tim explained what needed to be done and did a great job. Thank-you
diane pace
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim
WE ARE OPEN TODAY
Sunday Apr 20, 2014
After Hours: 24/7 Emergency Svc
Calls Answered by Live Operators 24 Hours!
(201) 977-4870
Bergen County
4.9 out of 5 stars
(803)
(973) 577-7920
Essex County
4.88 out of 5 stars
(441)
(908) 271-4227
Hunterdon County
4.95 out of 5 stars
(93)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.9 out of 5 stars
(831)
(973) 975-4631
Passaic County
4.87 out of 5 stars
(364)
(908) 333-4087
Somerset County
4.89 out of 5 stars
(315)
(973) 862-4716
Sussex County
4.89 out of 5 stars
(173)
(908) 418-4588
Union County
4.87 out of 5 stars
(379)
(908) 747-4357
Warren County
4.89 out of 5 stars
(137)

Come visit us at our Showroom & Headquarters:

Precision Overhead Garage Door (973) 283-3555
220 West Parkway, Suite 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


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