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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Bergen County, NJ

(201) 977-4870

Bergen County has received 799 reviews, averaging

4.9 of 5 Stars

Install Garage Doors
Waldwick, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/16/2012
Comments: Online
submission
[?]
Thanks for coming back the next day to switch the door panels! Great customer service.
Bob R.
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Garage Door Repair
Ridgewood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/15/2012
Comments: Online
submission
[?]
I had two new openers installed and then the two doors needed rollers springs etc......and one unit needed to be re-fastened to the ceiling......
All work was done in a quick competent manner by Ron A.....he explained in detail what was needed...what would be done......and the final result is just wonderful......
I picked you because of your site......the locations....where you worked etc.......and I wasn't wrong.......thanks for a great job.....and Ron is terrific........Jerry Carr
jerry carr
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Ron A
Install Garage Doors
Waldwick, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/14/2012
Comments: Online
submission
[?]
The work was done very professionally and in a timely manner. I was very pleased with the outcome! I would highly recommend your company. Zsolt worked very diligently and explained in detail everything we needed to know to understand how the new door works. It is so quiet too and how nice to have a light come on when we go into the garage now. Your products, workmanship and customer support are great.
Bob R.
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Zsolt
Garage Door Opener Install
Ridgewood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Online
submission
[?]
Experience was great. Technician was very knowledgeable and considerate. Happy with new springs, remote door sensors and new key pad. Would recommend Precision to friends.
jayne schroeder
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Opener Install
Mahwah, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Online
submission
[?]
I had my install done today-I chose Precision because they had 24/7 service, had real people answering the phone and were able to get the job done within a day. Marc called and let me know when he was on his way which I always appreciate. He was professional, courteous, and explained the different openers.He swept the garage when the job was complete and answered any questions I had after install. These small things let you know the company cares about the job they do.
linda campana
A Response from Doug:
Hi Linda, Marc appreciates your review. We appreciate your review. Thank you. Doug
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
Garage Door Repair
Harrington Park, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2012
Comments: Online
submission
[?]
I have used Precision Door Service for a number of years now and have always been extremely pleased with the company. The servicemen are always very timely, calling to advise you the exact time they will be arriving, and extremely honest in their advice as to what needs to be done at any particular time. I will continue to use your company and recommend it to others.
candy moore
Service Provided:
Garage Door Repair
Product:
Wood Garage Doors
Residential Technician:
Garage Door Opener Install
Hackensack, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Report Card
submission
[?]
Myself and my family recently had the Liftmaster Opener and the cables and pulleys installed on our 2nd garage door by Marc. I usiually do research before I choose a Contractor for any work. I select the ones which are accredited with the BBB and by customer reviews. Although Precision's quote was more expensive than other Contractors, we were impressed by the quality of service provided by Marc. Marc was very polite, courteous and explained everything in detail on how to operate the garage door. Marc came on the 2nd occassion and was timely, punctual and very helpful. I wish all Contractors are as polite, knowledgeable and helpful as Marc. GOOD JOB, MARC and KEEP UP THE GREAT WORK. Good Luck with your future plans!
Rizwan Khan
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
Install Garage Doors
Glen Rock, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/10/2012
Comments: Report Card
submission
[?]
Installer worked with my contractor. You have a great employee
Maureen Wiener
Service Provided:
Install Garage Doors
Installer:
Garage Door Opener Install
Bergenfield, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/06/2012
Comments: Online
submission
[?]
Justin is a very likable person
he performed the job with total
professionalism and I'm very satisfied with his work
he is a fine asset for your company
adolph demartin
Service Provided:
Garage Door Opener Install
Product:
Wood Garage Doors
Residential Technician:
Justin B
Garage Door Repair
Ramsey, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/06/2012
Comments: Online
submission
[?]
very pleased with tim - he knew his stuff no bs
david cooper
A Response from Doug:
David, Tim has been with us for over 3 years and he certainly does. I'm glad you were able to see that. Best wishes. Doug
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Tim
Garage Door Opener Install
Wyckoff, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/30/2011
Comments: Online
submission
[?]
Thank you so much for wonderful service. Tim was most professional, informative, friendly, and efficient. I would highly recommend your company to friends, family, neighbors! We love our quiet new garage door opener.
Thank you for everything. You are fortunate to have service folks like Tim representing your company!
Bob and Bev MacKay
Beverley/ Robert Mackay
A Response from Doug:
Thank you Beverley. We agree! Doug
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Repair
Mahwah, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/30/2011
Comments: Online
submission
[?]
I had a complete garage door overhaul in June. The door began to make unusual noises. Scott McDonald came to assess the problem. He was a very polite technician. He looked over the door thoroughly and explained the reason for the noise. Scott corrected the problem. He thanked me for the business and apologized for the problem. He proved to be a loyal and considerate employee for the Precision Door Service Company.
Nancy Beattie
A Response from Doug:
Nancy, we are so sorry for the problem. As you know we lifetime guarantee our rebuild packages. I did not have a chance to discuss with Scott what went wrong but I will. I'm glad you appreciated Scott's proffesionalism. He is an asset to our company. Happy new year
Service Provided:
Garage Door Repair
Product:
Wood Garage Doors
Residential Technician:
Garage Door Opener Install
Franklin Lakes, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/30/2011
Comments: Online
submission
[?]
Excellent service and performaance! Scott was fantastic and very knowledgeable. Very professional company and workers. We will recommend your serivces to our family and friends.
Andrew Dellapi
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Broken Garage Door Spring Repair
Saddle River, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/29/2011
Comments: Online
submission
[?]
I was very pleased with my repair technician, Scott. He was very polite and very knowledgeable. He explained what he was going to do and did it. I would not hesitate to recommend him or your company. This was not my first experience with your company.
isabella glauda
A Response from Doug:
Welcome back Isabella We love repeat customers. Scott is doing a great job for us and our customers. Im not surprised with your satisfaction. We are writing a blog post about how we go about hiring and training our employees that will be posted on Jan 3rd. It will help explain why we get so many great reviews like yours. Happy new year. Doug
Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Scott
Garage Door Opener Install
Emerson, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2011
Comments: Online
submission
[?]
I had a situation where my garage door motor was malfunctioning. Turns out I needed a new motor and belt. Mark was very courteous and thorough in explaining my options. He also completed the effort within two hours.
The new motor in a notch up from my previous motor and my family is happy with its performance.
Paul Brignola
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
Garage Door Opener Install
Oradell, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/23/2011
Comments: Online
submission
[?]
Our service technician Tim was very knowledgeable, hard working, and friendly. He finished the job on time and explained all the features of the new system very clearly. He discussed the different options I had and the prices as well. He managed to get a part delivered to our house while he continued to work on our doors. I would highly recommend Tim and Precision to any friend or family member. Thanks Precision.
ken mcgovern
A Response from Doug:
Thanks Ken for the comment Your feedback helps us understand how our employees are doing and also provides insight to other Oradell residents. Doug
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Opener Install
Wyckoff, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/21/2011
Comments: Online
submission
[?]
I was very happy with the person who serviced my doors today. He did a thorough check and made good recommendations. He was professional and very nice to work with. He was also very timely.
evalyn lambert
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Kyle G
Garage Door Opener Install
Franklin Lakes, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/21/2011
Comments: Online
submission
[?]
Excellent Service, friendly, immediate response, 3 garage door openers installed and mechanism overhauled within 24hrs, I can highly recommend this company
chris keller
A Response from Doug:
Thank you Chris. The motors you put up are quiet. I know you'll like them. Best of all its all guaranteed. Doug
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Repair
Oakland, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/16/2011
Comments: Online
submission
[?]
mark was professional, knowledgable and competent and very courteous. would recommend him to anyone. He helped us decide on a repair that was effective and reasonably priced
jeanine sanfilippo
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Marc S
Garage Door Opener Install
Saddle River, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/12/2011
Comments: Online
submission
[?]
Technicians were extremely professional and I am pleased with their service. I will recommend Precision to others.(Shared Review)
jomon kalarickal
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Justin B
Garage Door Opener Install
Saddle River, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/12/2011
Comments: Report Card
submission
[?]
Technicians were extremely professional and I am pleased with their service. I will recommend Precision to others.(Shared Review)
jomon kalarickal
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
Garage Door Opener Install
Fort Lee, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 12/09/2011
Comments: Report Card
submission
[?]
Technician was everything you could want as a Rep- Efficient workman like , neat and polite.
Carmine Vernillo
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Install Garage Doors
Fort Lee, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/03/2011
Comments: Report Card
submission
[?]
Glen Gualtieri asked us to provide some feedback in regard to our new Precision garage doors.



We think that the whole process from buying our garage door to installation and was excellent! Very professional and knowledgeable sales and installation professionals and we were completely comfortable with the entire process. Everyone took time to explain the quality of the door, door opener and how the installation was made. We are usually very skeptical but we were comfortable immediately with Precision. The installation was excellent with a very experienced professional installing our new garage door. (Shared Review)

M Justusson
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Area Manager:
Glenn G
Install Garage Doors
Fort Lee, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/03/2011
Comments: Report Card
submission
[?]
Glen Gualtieri asked us to provide some feedback in regard to our new Precision garage doors.



We think that the whole process from buying our garage door to installation and was excellent! Very professional and knowledgeable sales and installation professionals and we were completely comfortable with the entire process. Everyone took time to explain the quality of the door, door opener and how the installation was made. We are usually very skeptical but we were comfortable immediately with Precision. The installation was excellent with a very experienced professional installing our new garage door. (Shared Review)

M Justusson
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Sam
Broken Garage Door Spring Repair
Hasbrouck Heights, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/30/2011
Comments: Online
submission
[?]
I had service for the second time in 9 years and Precision is still a great company to do business with. Anthony was the technician this time and my wife and I found him friendly, courteous, knowledgeable and extremely efficient. I would trust Precision with any work and advice they would give me concerning my garage doors including repair and replacement.
Carmen Delsole
A Response from Doug:
Thanks Carmen. We just hit our 12th year so were happy you still use us. Doug
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Manager:
Anthony
Garage Door Opener Install
Ridgewood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/29/2011
Comments: Online
submission
[?]
Marc S & Ron A were very professional and polite. They arrived promptly. They patiently explained the procedure, cost, product differences, and recommendation. They worked with us to ensure our satisfaction. They represented the company well. The call center office was also quite pleasant to deal with. The follow up is impressive. The LiftMaster product appears to be solid and well made. Your company is a good model for other service oriented companies. You definitely earned our respect and trust. Happy to recommend you to family & friends. Great job overall!
bob liwanag
A Response from Doug:
Thanks Bob for your confidence
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
Broken Garage Door Spring Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/28/2011
Comments: Online
submission
[?]
Ron was very punctual and professional.
andrea guidetti
A Response from Doug:
Thank you Andrea. Your feedback about our employees helps us understand how we are doing. Each employee is graded on customer satisfaction and fixing right the first time so you dont have recurring problems. Doug
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Ron A
Garage Door Opener Install
Allendale, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/26/2011
Comments: Online
submission
[?]
Great Tech and Great work Thank You
Ann Warren
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Repair
Park Ridge, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/21/2011
Comments: Online
submission
[?]
First time I have used your firm. Call was timely and Dave completed the job in a professional manner. Thank you.
Richard Hoyt
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Dave
Garage Door Opener Install
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/08/2011
Comments: Report Card
submission
[?]
I had a new garage door opener installed today by technicians Ron Afflito and Marc Santos. I am very satisfied with their work, they are great guys that walked me though the whole installation and were very helpful. I would recomend them and this company to anyone that needs garage door work. Thank you again guys.

robert cammarano
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
WE ARE OPEN TODAY
Wednesday Apr 16, 2014
After Hours: 24/7 Emergency Svc
Calls Answered by Live Operators 24 Hours!
(201) 977-4870
Bergen County
4.9 out of 5 stars
(799)
(973) 577-7920
Essex County
4.88 out of 5 stars
(440)
(908) 271-4227
Hunterdon County
4.95 out of 5 stars
(93)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.9 out of 5 stars
(828)
(973) 975-4631
Passaic County
4.87 out of 5 stars
(364)
(908) 333-4087
Somerset County
4.89 out of 5 stars
(313)
(973) 862-4716
Sussex County
4.89 out of 5 stars
(173)
(908) 418-4588
Union County
4.87 out of 5 stars
(378)
(908) 747-4357
Warren County
4.89 out of 5 stars
(136)

Come visit us at our Showroom & Headquarters:

Precision Overhead Garage Door (973) 283-3555
220 West Parkway, Suite 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


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