Louis was on time, nice and knowledgeable of the problem. He reviewed all parts and quickly assessed the problem. I am a renter so I put him in touch with the owner of this home. He explained the details to her and she gave the ok. Now, the garage door is smooth and quieter than before and I feel it sturdy more than before. Yesterday is was broken and I could not get my car out. Today, I am back in action. Thanks Louis, I will refer others to you as you excel in skills and customer service. Thank you.
– Gayle Naftaly