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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Morris County, NJ

(973) 975-4631

Morris County has received 575 reviews, averaging

4.9 of 5 Stars

Broken Garage Door Spring Repair
Parsippany, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/15/2013
Comments: Online
submission
[?]
Rich was very professional, on-time, and explained everything clearly. He was NOT pushy, but very knowledgeable. We got the job that we needed at a fair price.
– Michael Caplan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Rich W
Garage Door Repair
Chatham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/14/2013
Comments: Online
submission
[?]
Totally satisfied with the work performed. The cable snapped on my garage door last night and I was able to get an appt. this morning. Service and response time was excellent.
– linda firouz
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Ron A
Broken Garage Door Spring Repair
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/12/2013
Comments: Online
submission
[?]
Great service and Rich was extremely professional and efficient. I also really like the online confirmation of appointment and notification of which Technician is coming.
– Wayne Simmons
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Rich W
Garage Door Repair
Chatham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/11/2013
Comments: Online
submission
[?]
My garage door started acting strangely this morning. I called you because you fixed it once before. I was delighted that you could send a repairman the same day. I was uncomfortable having the garage open all night.

The repairman, Pete Orlando,could not have been more accommodating or more helpful. He made very sure that everything he did worked correctly. Before he left, he asked me to activate it one more time, to make sure everything was working correctly.

Needless to say, I would call you again if I had a problem, and would surely recommend you to friends or neighbors. Pete Orlando is a good PR man for your company.
– Diane O\'Brien
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Pete O
Broken Garage Door Spring Repair
Pequannock, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 06/10/2013
Comments: Online
submission
[?]
Garage door repair - Service was as described and completed in a timely fashion.
– keith capobianco
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim
Broken Garage Door Spring Repair
Montville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/07/2013
Comments: Online
submission
[?]
We rate Precision 5 stars because their service was excellent. They were on time and very friendly. Our service tech Drew made sure he took the time to explain everything that was wrong with our garage door. We strongly recommend using them!
– Kathy Pecora
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Andrew N
Broken Garage Door Spring Repair
Morris Plains, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/04/2013
Comments: Online
submission
[?]
Drew was on time and very efficient. He took the time to explain in detail what was wrong with my garage door. He went to work quickly and efficiently. I would be happy to recommend him and Precision to anyone who would need this kind of help.
– Mary Jane Poverstein
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Andrew N
Broken Garage Door Spring Repair
Butler, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/04/2013
Comments: Online
submission
[?]
Workmanship excellent,professional techs, fast, on time, explained what needed to be done and different options
– Bob Jennings
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Bob Z
Broken Garage Door Spring Repair
Dover, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/29/2013
Comments: Online
submission
[?]
Our tech was very honest and thorough in his work. He stayed to complete the job and was very helpful going over all the details.
Rich worked on our 2 garage doors....one was a rebuild and the other was a new motor.
– Barbara / Frank reheis
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Rich W
Broken Garage Door Spring Repair
Whippany, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/24/2013
Comments: Online
submission
[?]
Wonderful service I would recommend to anyone needing reliable, honest, and professional service.
– Steven Oremus
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Rich W
Garage Door Repair
Morris Plains, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/22/2013
Comments: Online
submission
[?]
Technician Andrew N. was very prompt and polite. My garage door had been close to collapse due to maintenance issues (a broken spring)and he fixed it quickly and showed me exactly what had happened due to another company's poor install. I am very pleased with my decision to use Precision Door Service and also am happy with their warranty.
– Patricia Jenatsch
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Opener
Residential Technician:
Andrew N
Garage Door Repair
Madison, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/21/2013
Comments: Online
submission
[?]
The garage door needed new rollers, spring repair and a new opener. In other words, everything. I'm totally satisfied with the job: great quality product worth the cost, knowledgeable/informative/friendly technician Pete arrived on time as scheduled. Work's completed and I'm amazed by the outcome.
– Mark Haines
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Pete O
Garage Door Opener Repair
Butler, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/21/2013
Comments: Online
submission
[?]
Tha tech was fantastic. He wasn't afraid of my big dog, which is a big plus. He's professional as well as knowlegable. He fixed my door!
I'm sorry I didn't use Precision the first time.
– Joan LaMin
Service Provided:
Garage Door Opener Repair
Product:
Genie Garage Door Opener
Residential Technician:
Andrew N
Broken Garage Door Spring Repair
Florham Park, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/18/2013
Comments: Online
submission
[?]
The person we bought the condo from had your sticker taped on the wall in the garage.
– Lois & Arthur Simon
Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Andrew N
Garage Door Repair
Denville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/10/2013
Comments: Online
submission
[?]
Pete was professional, courteous and quickly solved the problem.
– Roseann & Jerry Jones
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Pete O
Garage Door Opener Repair
Randolph, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/08/2013
Comments: Online
submission
[?]
I was looking to replace my garage keypad. Saw your info in valuepak. Tech was polite. Called ahead to give me accurate time. He introduced himself. He was knowledgeable and answered any questions. I would certainly use your company again
– Marylou McCarthy
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Andrew N
Garage Door Opener Install
Mendham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/08/2013
Comments: Online
submission
[?]
Good job-prompt, efficient, neat.
– Richard Watson
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Residential Technician:
Andrew N
Garage Door Repair
Morristown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/29/2013
Comments: Online
submission
[?]
Bob did a great job; very knowledgeable and efficient. I would highly recommend him and Precision Door.
– Pat Bean
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Bob Z
Garage Door Repair
Mendham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2013
Comments: Online
submission
[?]
Rich explained what he was doing, demonstrated before (noisy, old) and after (better, still old).

Answered questions concerning alternatives, approximate(depending on choices) costs and explained advantages.

Pleasant, prompt and knowledgeable.

And the price is reasonable.

An excellent transaction.
– John Shiels
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Rich W
Broken Garage Door Spring Repair
Lincoln Park, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2013
Comments: Online
submission
[?]
Called came same day. Drew did an outstanding job of service. Very polite explaining things and making sure all was in working order before he left. Very personable and efficient.
– Gary Gemian
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Andrew N
Broken Garage Door Spring Repair
Succasunna, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/22/2013
Comments: Online
submission
[?]
Drew exhibited professionalism and courtesy during his visity today. He pointed out alternatives to consider and was very helpful in explaining what he was doing while in the process.
– Howard Liebermann
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Andrew N
Garage Door Opener Repair
Morristown, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 04/21/2013
Comments: Online
submission
[?]
The door was working by the time tech came. One of the remotes needed battery. Tech advised to buy battery from radio shack.
– rana nanjappa
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Vince D
Garage Door Repair
Mountain Lakes, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/20/2013
Comments: Online
submission
[?]
Great service- technician was very helpful.
– margret smith
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Pete O
Broken Garage Door Spring Repair
Butler, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/20/2013
Comments: Online
submission
[?]
Ron was friendly and knowledgeable. Came on time and quickly fixed our broken springs. I would recommend him and Precision.
– Tracy Cole
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Garage Door Opener Install
Chatham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/17/2013
Comments: Report Card
submission
[?]
Great motor guarantee. Everything explained in a concise, easy to understand manner
– Mary Jo Oakley
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Vince D
Garage Door Repair
Morristown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/16/2013
Comments: Online
submission
[?]
Drew immediately knew what the problem was and quickly made the necessary repairs. He was polite and pleasant.
– Pearl Smiley
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Andrew N
Broken Garage Door Spring Repair
Montville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/15/2013
Comments: Online
submission
[?]
MY Technician Bob Z. was very knowledgeable. He explained everything in great detail. I was very happy with his Amazing work. I would definitely recommend Precision Door to friends and family.. Thank you, Michelle M
– Michelle Monarque
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Bob Z
Garage Door Opener Install
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/12/2013
Comments: Report Card
submission
[?]
Excellent job!!
Bob was great,excellent customer service . So happy with everything.
– Elyssa Antonelle
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Bob Z
Garage Door Opener Install
Lincoln Park, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/12/2013
Comments: Online
submission
[?]
Extremely pleased with your service. This is the second time we have used your company and have been very satisfied both times. Both times we have had Bob Z and he is extremely knowledgeable and does excellent work.
– Tom Monson
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Bob Z
Garage Door Repair
Chester, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/12/2013
Comments: Online
submission
[?]
Rich W. saw that something was just "stuck" and was able to get the opener going. We discussed new motors, etc. and will get back to him.
– Harry Hager
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Rich W
(201) 977-4870
Bergen County
4.89 out of 5 stars
(574)
Read All Bergen Reviews
(973) 577-7920
Essex County
4.83 out of 5 stars
(314)
Read All Essex Reviews
(908) 271-4227
Hunterdon County
4.93 out of 5 stars
(75)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.9 out of 5 stars
(575)
Read All Morris Reviews
(973) 975-4631
Passaic County
4.86 out of 5 stars
(257)
Read All Passaic Reviews
(908) 333-4087
Somerset County
4.86 out of 5 stars
(238)
Read All Somerset Reviews
(973) 862-4716
Sussex County
4.87 out of 5 stars
(129)
Read All Sussex Reviews
(908) 418-4588
Union County
4.88 out of 5 stars
(287)
Read All Union Reviews
(908) 747-4357
Warren County
4.89 out of 5 stars
(97)
Read All Warren Reviews

Come visit us at our Showroom & Headquarters:

Precision Overhead Garage Door (973) 283-3555
220 West Parkway, Suite 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

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