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about Precision Overhead Garage Door in:
Morris County, NJ
Precision Overhead Garage Door of New Jerseyhas received 2287 reviews, averaging 4.94 Stars:
Butler, NJ
Thank you for such a wonderful review, Linda! We love hearing about the impression our technicians make on homeowners out in the field, as they represent us as a company. Safety and security is very important to us, from pandemic protocols to employee bios and a thorough inspection of the garage for condition of parts. Thank you for taking the time to share your experience with Precision. Reviews like this help homeowners know that Precision is a name you can trust.
Randolph, NJ
We were very happy with the install. He gave us lots of information. Answered all of our questions. And it was a fast install. Thank you
- Shari Berman
Thanks for the review, Shari! Clear communication about products and services helps homeowners make informed decisions about what they are buying and paying for. Thank you for choosing Precision for your LiftMaster garage door opener installation.
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Butler, NJ
Fred was here this morning. Excellent !!!!! Explained everything he was doing. Very professional. Very personable.
- Sharon Whritenour
Thanks for the review, Sharon. Customer satisfaction from the very first phone call to the garage door repair is very important to us. Thank you for choosing Precision for your garage door repair.
Rockaway, NJ
Used Precision Garage doors for repair needed. Nice work, friendly staff but repair was a bit pricey for the work performed.
- Mike E
Thanks for the review, Mike. We appreciate you taking the time to share your experience with Precision.
Mendham, NJ
Company and technicians are great!!!
- Karen Dunne
Thanks for the review, Karen! We appreciate you taking the time to share your experience with Precision!
Denville, NJ
The service from Precision Door is beyond all experiences I have ever had with any contractor. From the person answering the phone to the email with the background and picture of the technician coming to the home and the follow up email with the precise time he will be at the home. You don't get this level of professionalism from most companies. The technician was very personable and knowledgeable and fixed the issue promptly. I couldn't ask for more! I highly recommend them!
- Chip Reichard
Thanks for the review, Chip! Communication is very important, whether it's who is arriving at your home and when, the recommended services, or how the products work. Thank you for choosing Precision for your garage door needs!
Wharton, NJ
Professional and courteous service from rep Stacey Conod. Aware of excellent Precision reputation by doing business at our Fla residence. Will recommend Precision to any friends looking for overhead door service.
- Tom Sharpe
Thanks for the review, Tom! We appreciate you taking the time to share your experience working with Stacey and Precision! Stacey enjoys what she does, and it shines through in her enthusiasm and knowledge! Thank you for choosing Precision for your new garage doors! We look forward to working with you!
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Mendham, NJ
Very professional and precaution taken during pandemic.
- Helen Cleary
Thanks for the review, Helen! The health and safety of our customers and employees is very important during these times! Thank you for choosing Precision Garage Door.
Morristown, NJ
Kevin Stasiak did a great job. He was on time and installed the new equipment very quickly.
- Robert Beyer
Thanks for the review, Robert! Kevin is a knowledgeable and skilled garage door technician. We appreciate you taking the time to share your experience with Precision. We look forward to helping you with any garage door needs in the (distant) future!
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Service Technician Team : Kevin S
Towaco, NJ
Brian Hallock was great Professional,courteous explained all the options and the costs a good man
- Russell Lipari
Thanks for the review, Russell. Brian has been part of the Precision team for a few years now and we think he's pretty great too! We appreciate you taking the time to acknowledge his professionalism and share your experience with Precision.
Randolph, NJ
Garage Torino spring snapped. Called next morning. I Was able to have an appointment that same day at noon. At 1030 received a phone call TK, who was very courteous , and asked if it’s ok to come earlier than the scheduled time. He arrived at the promised time. Explained the the fee. My options. Finished the job quickly and was on his way. Also very good about wearing a mask. Tk was a true professional.
- Paul Dabrowa
Thanks for the review, Paul! Communication is very important, from the arrival time to the service options and explanation of service. Thank you for choosing Precision for your garage door spring repair.
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Door Installation Team: Ferdinand K
Mt Arlington, NJ
Chris K was exceptional. Prompt, personable and informative. Most important, was able to quickly install the new garage door opener. Thank you!
- Victor Delimata
Thanks for the review, Victor! Chris is a very hard worker and and is so knowledgeable about the LiftMaster garage door openers he installs. We appreciate you taking the time to share your experience with Precision Garage Door.
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Chester, NJ
When you are ready to leave the house and your garage door won't open (not even manually) it can become an urgent situation that needs attention ASAP. That was my situation. Exhausting all "friends" options for help, I turned to the internet and found this company. What a gem! From the initial phone call stating my dilemma to the time the service technician showed up it was nothing but high level service. The communication was incredible. Rather than being left wondering when the tech would arrive in the four hour window I was given, I received a call from customer service letting me know where the technician was in his scheduled routes and was provided with an updated ETA. The communication was proactive and made me feel valued. When the technician (Ryan) arrived (on time, I might add!) he was VERY professional and polite which just continued to reinforce that a random selection from the internet was proving to be a very positive decision!
- Ann
Thanks for the review, Ann! So sorry to hear about your garage door dilemma, but so glad Ryan could help you! We prioritize high quality communication with our customers, from the very first phone call to arrival time of the tech and even possible solutions. Reviews like this help other homeowners know that Precision is a name you can trust.
Randolph, NJ
Great job, on time and a quick repair!
- Randel Allen
Thanks for the review, Randel. We know how valuable your time is, so we aim to punctual and complete the work quickly, without skimping on service. Thank you for choosing Precision for your garage door needs!
Rockaway, NJ
Chris is very professional and explain every details and diagnostic fixtures. Overall, I recommend Precision Door Service!
- Faye & Eric
Thanks for the review! We believe communication is important, whether it's an estimated arrival time or an explanation of services and products. Thank you for choosing Precision for your garage door repair!
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Budd Lake, NJ
Precision Was recommended to us by our insurance company. We had 2 recommendations and after seeing the major difference in professionalism there was no question that Precision was our choice. From the first phone call to the wonderfully efficient and talented sales/design technician to the actual installation we were treated respectfully, all of our questions were answered and last but not least they kept exactly to their schedules. They kept us updated every step of the way. I have since recommended them when ever anyone mentions garage doors!
- Deborah Burnet
Thanks for the review, Deborah! We understand how valuable your time is so we make it a point to keep you updated, each step of the way. Wonderful reviews from satisfied customers like you help homeowners know that Precision is a name you can trust! Thank you for choosing Precision for your new garage door installation!
Flanders, NJ
very professional John 2nd time at my house always a great technician and a gentleman solved my problems in less than an hour always will use your service
- Dean Puleo
Thanks for the review, Dean! We appreciate you continuing to choose Precision for your garage door repair needs!
East Hanover, NJ
Great, timely service. Reliable and dependable. Polite, experienced technician. Warranty work.
- Karen Semcresen
Thanks for the review! We appreciate you taking the time to share your experience! Thank you for choosing Precision Garage Door.
Pompton Plains, NJ
Personable, professional and very competent. Would I recommend them? In a heartbeat!
- tom eardley
Thank you for the review, Tom! Recommendations and reviews from satisfied customers are very important! Thanks for showing other homeowners that Precision Garage Door is a name you can trust!
Budd Lake, NJ
After many years of my husband annually and painstakingly fixing our old garage doors, I had Precision Doors install new doors for us almost five years ago. The system was much quieter and ran smoother than our old one. They just came out to replace a coil. Quick, courteous and efficient service— I still appreciate their service and product five years later! It was worth the investment!
- Patty Mickus
Thank you for the review, Patty! Garage doors truly are a valuable investment! Thank you for continuing to choose Precision for your garage door needs! We look forward to helping you for years to come!
Boonton, NJ
They are always courteous and professional
- Manuel Salgado
Thanks for the review, Manuel!
Netcong, NJ
I had used Precision Door Service at a previous residence and was very pleased with their professional service and trusted them to make the upgrades at my present residence. The videos about their products and services are very informative and helpful. The expected arrival time window is only two hours, so you don't have to wait all day. Doug, my installer, showed up on time, and after going over the needs assessment, quickly got to work. I didn't have to wait to reschedule. Doug had all of the parts he needed to install my new opener/keypad, and did an outstanding job in under two hours. Doug seemed very experienced at trouble shooting and fixed any existing problems. I would highly recommend using Precision! Doug was always cognizant of safe distancing and followed all Covid-19 safety rules. Thanks Doug and thanks Precision!
- T Ross
Thank you for trusting Precision to continuously servicing your garage door repairs. We appreciate you taking a moment to write this review about your experience with us. Your time, safety, and satisfaction are very important to us! Enjoy your LiftMaster opener. We look forward to helping you with any garage door needs.
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Service Technician Team : Ryan M
Boonton, NJ
Your technician, Ryan Murphy was exceptional and extremely experienced. He was professional and very honest. He double checked for safety risks and never pressured me. Ryan was most helpful explaining my options. I would highly recommend him and will definitely ask for Ryan the next time I need your services.
- Onnolee Allieri
Thank you for the review, Onnolee! Honest techs, like Ryan, who clearly explain your options and help keep your garage safe are what help make Precision Garage Door a name you can trust! Thanks for choosing Precision for your garage door needs!
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Service Technician Team : Ryan M
Long Valley, NJ
Loved the customer service we received. Tammy emailed and called to introduce herself. The text with her photo was also wonderful. Tammy was knowledgeable and friendly. We had a wonderful appointment
- Meghan Bridge
Thank you for your review, Meghan! Tammy truly loves and enjoys her career as a Door Designer, which is obvious through her communication, knowledge, and politeness. Thank you for choosing Precision Garage Door! We look forward to helping you design your new garage doors.
Kinnelon, NJ
Still waiting for a call back from Rick after leaving a message
- Robert Krupski
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Flanders, NJ
My total experience with Precision was clearly OUTSTANDING, from the moment I called requesting service, to when your expert Ryan promptly arrived & diagnosed steps to complete repair. Importantly, Ryan is extraordinarily talented in rapidly & concisely diagnosing condition, reason, & corrective actions to make a 9 yr. old garage door operner installation better than new, & to ensure a highly satisfactory, quiet, & safe installation. As an engineer who works on six continents, I know when I run into exceptional talent, like Ryan, who is an asset to Precision and its growth.
- Six Continent Traveller
Thank you so much for this review! It's important to us that our customers have a good experience from the very first phone call to the completed garage door service. Ryan is absolutely an asset to Precision so thank you for recognizing his talent! We're really glad he was able to help you with your garage door opener. Thank you for choosing Precision!
Denville, NJ
I'd give Precision ten stars if that were an option. An operating cable on one of our heavy, 28-year-old wood garage doors broke and took a spring and an eye bolt with it. After our home warranty company assigned some fly-by-night contractor who wouldn't even answer the phone (and had terrible reviews), I gave up and called Precision based on their stellar reviews so we could get the broken door fixed and the cables on the other two doors replaced proactively. That was undoubtedly the right call. The tech, Tommy, showed up on time. He was awesome - endlessly courteous, professional, and forthright. The chain on one of our openers has been sagging and noisy (and getting worse), so I've been planning to replace it. Tommy actually spotted the issue the instant he walked in the garage and showed me the source of the problem. I decided to go ahead with replacement with a new Liftmaster WLED and couldn't be happier. Doing any of this myself would've taken an entire Saturday. He knocked it out in about two hours and the work is flawless. We're doing new doors and the other two openers next spring, and we will undoubtedly use Precision (and hopefully Tommy). It's rare to find a contractor these days that makes such a positive impression. Keep up the great work.
- Andrew B
Wow Andrew! We'd give this review 10 stars if we could! All of our technicians are proudly employed by Precision, so you'll always have someone answer your call. We think Tommy is pretty awesome too, and we're glad he was able to help you out! Enjoy that WLED motor. We look forward to working with you next spring for the garage door replacements and new motors! Thank you for choosing Precision Garage Door!
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Service Technician Team : Tommy S
East Hanover, NJ
My technician Ferdinand Kazimov was very knowledgeable, courteous and professional. He was very thorough and answered all my questions. I am 100% satisfied and would recommend Precision Door Service to family and friends. Thank you for your service.
- Angela Fresolone
Thanks for the review, Angela! Customer satisfaction is extremely important to us, as are recommendations to friends and family! Thank you for choosing Precision for your garage door needs.
Budd Lake, NJ
From the initial estimate to the final install Precision were the ultimate professionals. The process could not be more straightforward and, quite frankly, easy. Chris arrived on time and provided a detailed overview of the proposed work. Marc followed up with the install--he got right down to business upon his arrival. Both doors look great and are a total refresh to our house. Thank you!
- Beth V.
Long Valley, NJ
Chris was very efficient and professional. I highly recommend your company. You guys always do a great job.
- Jim Jensen
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
I found Precision Door 4 yrs ago thru an internet search when I needed service. So when I needed service again, I did not hesitate to call them. They have one of the best communication systems with customers that I have ever experienced with a company from the initial phone contact thru to the caliber of personnel. They keep a customer informed of all aspects of the call/appointment. They are the only company that I have ever dealt with who sends you a bio of the technician who will be arriving for service at your home and is a feature that I like because it is another level of security provided to customers. Also, they may make suggestions for current or future service that may be needed but there is no pressure to adhere to their recommendations which is something I greatly appreciate because that does not work well with me. They provide outstanding service and I would highly recommend Precision Door without any hesitation at all. Great company. Ryan was the tech who arrived for my service call today. Ryan was courteous and knowledgeable. All protocols in this time of the pandemic were observed by both of us. Ryan not only took care of my current issue but inspected all of my equipment to make sure everything was in proper working condition. It was a pleasure to have a tech such as Ryan to take care of my service today. He epitomizes the caliber of the quality of this company in regard to their employees and service. Thank you, Ryan.
- Linda Burns