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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Morris County, NJ

(973) 975-4631

Morris County has received 563 reviews, averaging

4.9 of 5 Stars

Garage Door Opener Repair
Randolph, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/15/2012
Comments: Report Card
submission
[?]
Did a great Job!!
Cetea Dafferner
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Tim Parke
Garage Door Repair
Rockaway, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/15/2012
Comments: Report Card
submission
[?]
The problem is fixed. Thank You!
Yang
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim Parke
Garage Door Repair
Montville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/14/2012
Comments: Telephone
submission
[?]
Tim R.was Great knowledgeable,kind and professional and did a great job. Just wanted to let his manager know thanks for everything
Lee Fishman
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Tim
Broken Garage Door Spring Repair
Kinnelon, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/13/2012
Comments: Report Card
submission
[?]
Very Good explanation on the work to be done.
Barbara Mann
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Kyle G
Garage Door Opener Install
Montville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2012
Comments: Online
submission
[?]
I was very happy with the responsiveness of Precision to my problem with broken springs and installation of a new garage door opener. Tim who did the work was extremely professional, detailed, and knowledgeable. He went out of his way to explain all of the options to the repair of some components and replacement of the garage door opener. He also provided me with all the knowledge I needed to use and program the system. All done the same day I called in.
Stan Sikorski
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Repair
Montville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2012
Comments: Telephone
submission
[?]
Tim is a wonderful, knowledgeable technician. Thank you!
Lee Fishman
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Tim
Garage Door Repair
Long Valley, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 03/09/2012
Comments: Report Card
submission
[?]
Technician did a great job. Everything went smoothly. No issues. Technician was articulate,explaining all our options and what would be done. Thanks!
Patricia & John Morris
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Rockaway, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/08/2012
Comments: Report Card
submission
[?]
Replace and lubricated a garage door hinge Thank you for your service and patience
Jin Yang
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Repair
Parsippany, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/08/2012
Comments: Report Card
submission
[?]
Great Job! Appreciate the phone call and arrival time.
Elizabeth McGhee
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Cables
Residential Technician:
Garage Door Opener Repair
Denville, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 03/08/2012
Comments: Report Card
submission
[?]
Scott was great your telephone receptionist was excellent.Thank you for such complete and prompt service!
Rochelle M. Rotenbery
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Garage Door Repair
Chatham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/04/2012
Comments: Online
submission
[?]
I CALLED FOR SERVICE AT 4:00 a.m. and was greeted by a pleasant human voice! I made an appointment, & the technician came when they said he would. From beginning to end, they were courteous, respectful and did a wonderful repair job. Price for repair was completely fair. All in all, a completely painless experience.
Elaine Cordasco
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Marc S
Garage Door Opener Install
Mendham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/29/2012
Comments: Online
submission
[?]
I was pleased by the service I got from Tim, he explained everything and was very professional throughout. he represented you very well.
gary russell
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Repair
Madison, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/25/2012
Comments: Online
submission
[?]
Timely and very knowledgeable, a very positive experience.
Patty Peterson
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Garage Door Repair
Madison, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/25/2012
Comments: Online
submission
[?]
Timely and very knowledgeable, a very positive experience.
Patty Peterson
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Broken Garage Door Spring Repair
Morris Plains, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2012
Comments: Online
submission
[?]
Tim the Tech. I had was very polite and very through. I can tell that he must have worked at Percision a number of years.

He also treated me with respect and some people I have dealt
with in the past don't show me much respect or tried to sell
me something I didn't need because I was a woman. Tim was also very through too! I would recommend Percision to anybody and everybody I know.I have had a positive experence


Lorraine Di Bella
A Response from Doug:
Lorraine, You are correct. Tim has been with us for a number of years. He is a huge asset to our company because he is willing to take the time to explain all the options. Your feedback is greatly appreciated. Best wishes. Doug
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Residential Technician:
Tim
Garage Door Opener Install
Morristown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2012
Comments: Online
submission
[?]
We had a great service, they came out the same day and the service man was very nice and professional. They repaired and replaced my door's motor on the spot. Thanks!
Bradbury Jimmy ( Dan Bradbury)
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Opener Install
Montville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/23/2012
Comments: Online
submission
[?]
The tech (Tim)was extremely friendly and courteous. Fully explained what was needed and what he was going to do. He appeared to do his work quickly, efficiently and left everything clean.
kris sundberg
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Repair
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/22/2012
Comments: Online
submission
[?]
New garage doors installed last week, technician came for a slight adjustment on one of the doors (adjusted the limits), took less than 5 minutes. Door opens perfectly
Adair
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Installer:
Sam
Garage Door Opener Install
Morris Plains, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/14/2012
Comments: Online
submission
[?]
The service provided by Ron Afflitto was courteous and professional. The garage door opener installation appears to be working well and he was very thorough in explaining and establishing all the programming elements that were available with the opener.
Your company is one that I would highly recommend!
Helen shareef
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Repair
Chatham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/14/2012
Comments: Online
submission
[?]
Our garage door opener suddenly stopped working over the weekend - motor ran, but no movement despite intact cables/pulleys. Called on Monday morning and was thrilled that someone was able to come the following day. Tim Rainey, the service tech, was great. Friendly, knowledgeable,able to clearly explain our options (including prices/warranties/pros&cons), able to answer any question, enthusiastic about his work, took the time to help sync our car to the new opener via HomeLink. On top of all that, he was efficient and left no boxes/wires/materials behind. We will certainly recommend Precision to friends & neighbors.
laurie romei
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Opener Install
Montville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2012
Comments: Online
submission
[?]
Excellent technician. great personality.
sandy raina
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Install Garage Doors
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2012
Comments: Online
submission
[?]
New doors and motors are great. Installer was professional and on time. Very happy with our purchase.
Jake
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Sam
Install Garage Doors
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Online
submission
[?]
Prompt service. Took time in explaining my door problem and we choose to replace the door. Informative, kind and took all the time needed with me to select our new door. Extremely satisfied with Precision. Would recommend Precision to anyone in need of service. Ron A. first came out to inspect our problem. Not worth fixing so we purchased the new door with a new garage door opener. 2 weeks later our new door arrived and Zsolt was our installer. Both gentlemen were very professional, courteous and timely. Thank you gentlemen and Precision for making this experience pleasurable.(Shared Review)
sheryl graba
A Response from Doug:
Sheryl, Zolt and Ron appreciate your input.. They are directly tied to customer satisfaction. Thank you. Doug
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Install Garage Doors
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: E-mail
submission
[?]
Prompt service. Took time in explaining my door problem and we choose to replace the door. Informative, kind and took all the time needed with me to select our new door. Extremely satisfied with Precision. Would recommend Precision to anyone in need of service. Ron A. first came out to inspect our problem. Not worth fixing so we purchased the new door with a new garage door opener. 2 weeks later our new door arrived and Zsolt was our installer. Both gentlemen were very professional, courteous and timely. Thank you gentlemen and Precision for making this experience pleasurable.(Shared Review)
Sheryl Graba
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Residential Technician:
Garage Door Repair
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/07/2012
Comments: Online
submission
[?]
was very pleased with the excellent job your techician did. Ron answered all my questions an was very helpful with his sugestions. If all your workers are like him you will do great.
Janice Mikulka
A Response from Doug:
Janice, You're right. Quality employees is the most important thing we can do to service our customers. They are hard to find and it takes a long time to train them but when they can make customers 100% satisfied it creates a win win win situation. Best wishes with your garage door. Doug
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Install Garage Doors
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/07/2012
Comments: Online
submission
[?]
We recently had two garage doors installed with new tracks and all hardware, our installer did a great job not only with the installation but also making sure he cleaned up after the job was done. Very professional from scheduling thru installing. Very pleased.
Adair
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Garage Door Repair
Morristown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/01/2012
Comments: Online
submission
[?]
Ron was very professional & courteous. He did a great job replacing all of the worn parts on the door, now it's good as new. It was a little pricey but I won't have to worry about the door being repaired again.
Beverly Downey
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Garage Door Repair
Mendham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2012
Comments: Online
submission
[?]
Precision responded to our call for assistance promptly and efficiently with their scheduling of appts within dedicated timeframe and call from tech before arriving. Our tech, Justin, was professional, polite, and thorough. Will call Precision next time we need help with garage doors/openers.

Thanks, Precision.
steve engelhardt
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Justin B
Broken Garage Door Spring Repair
Morristown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/17/2012
Comments: Report Card
submission
[?]
Very satisfied with this mans service and demeanor
Dr. S. Schoenberger
Service Provided:
Broken Garage Door Spring Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Broken Garage Door Spring Repair
Parsippany, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
Justin was my tech. He did an amazing job. We had to get a full garage repair on both garages. He explained everything and did an awesome job. He went above and beyond. I would recommend prescision and Justin to any one. Thank you Justin.
Bonnie Desanguine
A Response from Doug:
Bonnie, Thank you for the review. Justin appreciates it too. Doug
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Residential Technician:
Justin B
(201) 977-4870
Bergen County
4.89 out of 5 stars
(563)
(973) 577-7920
Essex County
4.83 out of 5 stars
(308)
(908) 271-4227
Hunterdon County
4.93 out of 5 stars
(74)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.9 out of 5 stars
(563)
(973) 975-4631
Passaic County
4.86 out of 5 stars
(250)
(908) 333-4087
Somerset County
4.86 out of 5 stars
(234)
(973) 862-4716
Sussex County
4.87 out of 5 stars
(126)
(908) 418-4588
Union County
4.88 out of 5 stars
(280)
(908) 747-4357
Warren County
4.89 out of 5 stars
(96)

Come visit us at our Showroom & Headquarters:

Precision Overhead Garage Door (973) 283-3555
220 West Parkway, Suite 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

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