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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Morris County, NJ

(973) 975-4631

Morris County has received 940 reviews, averaging

4.9 of 5 Stars

Broken Garage Door Spring Repair
Morristown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/09/2014
Comments: Online
submission
[?]
5 stars for sure
Vicki Galdieri
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Repair
Butler, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/09/2014
Comments: Online
submission
[?]
I highly recommend Precision. I recently moved and wanted to get my garage doors repaired and purchase a new remote so I called and scheduled an appointment easily. Doug came right on time and realigned the sensors and gave me two new remotes which he programmed-all was great. Unfortunately one of the two doors stopped functioning properly so I called for him to return and he realized that the door itself was knocking the sensor when it went up and down...so he reattached the sensor to the wall and all was good as new. No charge for the return and I like that they stood behind their work 100%.
Kirsten Ancona
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Doug J
Broken Garage Door Spring Repair
Florham Park, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/07/2014
Comments: Online
submission
[?]
We needed service on our remote and I remember seeing Precision in printed materials. I checked the yellow pages and was impressed with the advertising. It also had a senior discount. GREAT TECHNICIAN!
We were very pleased with the service!
Patricia Calandra
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Repair
Butler, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/06/2014
Comments: Online
submission
[?]
Brian was helpful, friendly and competent. This is the kind of guy that will keep your customers happy. Thanks so much for your help.
David Breault
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Brian B
Garage Door Opener Install
Chatham, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/02/2014
Comments: Online
submission
[?]
Our garage door opener stopped working and Precision was able to send a technician over the next day. We ended up having to replace the entire lift system, which was a lot more than we were hoping to spend, but Gaetano did a good job and in about an hour we had a new lift system, keypad and remote controls
birgit mitsch
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Broken Garage Door Spring Repair
Chatham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/30/2013
Comments: Online
submission
[?]
Bob Z showed up on time and prepared. He assessed the repairs needed and offered up a few different options before we agreed upon a course of action. He estimated about an hour for his work and was true to his word, walking me through the final job and explaining the warranty. I highly recommend their service, and Bob Z in particular.
Ashok Marin
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Flanders, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/29/2013
Comments: Online
submission
[?]
We had Precision install a new opener a month ago but, the tech didn't do the necessary spring and roller work necessary so we still were having some trouble with it. To Precision's credit a different tech, Brandon arrived today to trouble shoot. Brandon waived the appointment fee, as is fair, but found the trouble spots the original installer missed. He was pleasant, meticulous about the work, apologetic that it wasn't done the first time and restored our confidence in Precision.
Tracy Baltz
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Broken Garage Door Spring Repair
Butler, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/29/2013
Comments: Online
submission
[?]
Technician Brandon was very helpful. He came on time and discussed with me all the option and finished his job quickly and also answered all my questions.

thanks!
Kamran Javed
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Butler, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2013
Comments: Online
submission
[?]
Brandon did a phenomenal job repairing our garage door, at a fair price. He is very knowledgeable in his job (other things as well), very efficient and very courteous. I watched him work and he did not waste a single second. He explained everything to me, especially the reason leading to the damage. I would not hesitate to ask for him should I need garage door repair again.
Michael Vioreanu
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Garage Door Opener Install
Chatham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/27/2013
Comments: Online
submission
[?]
Scott was patient, cheerful, knowledgeable, and communicative. I am quite satisfied.
Elizabeth Gasser
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Scott M
Broken Garage Door Spring Repair
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/27/2013
Comments: Online
submission
[?]
Professional, knowledgeable, courteous, did a great job.
Dennis Leonard
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Brian B
Garage Door Repair
Chester, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/27/2013
Comments: Online
submission
[?]
Our technician Brian B. was outstanding. He knew early in the morning that he was running late and called us so we didn't have to wait around all morning. When he arrived he explained the issues with our doors. We will be buying out new doors from precision.
Scott Valenz
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Brian B
Garage Door Opener Install
Chester, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/20/2013
Comments: Online
submission
[?]
Great service and installation.
Joe Guido
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Residential Technician:
Garage Door Opener Install
Boonton, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/19/2013
Comments: Online
submission
[?]
Kevin called before arrival,was punctual and professional. After diagnosis he clearly explained the problem and alternative solutions. In about two hours we had a new quiet,belt driven Liftmaster. We would definitely recommend Precision.
art brown
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Residential Technician:
Garage Door Opener Repair
Randolph, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/16/2013
Comments: Online
submission
[?]
I just want to thank you for such prompt and efficient service. Brian Baker did an excellent job. He quickly diagnosed and corrected the problem. He was also very professional and polite, and answered all my questions.
ann whooley
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Brian B
Broken Garage Door Spring Repair
Parsippany, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/16/2013
Comments: Online
submission
[?]
Thank you very much for your service. I was impressed by the quick response, updated technology, and professional service I received. I gave a call Sunday night because a spring literally snapped and I got someone over the very next morning. Although it was somewhat expensive, the price of the service and parts was negotiable. I am 100% satisfied and I would recommend them to anyone with garage door issues. Well done.
Les Ibanga
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Brian B
Broken Garage Door Spring Repair
Chatham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/14/2013
Comments: Online
submission
[?]
Service was great - scheduled promptly, Kevin called with ETA, did a quick fix, and then explained why an upgrade/rebuild made sense, so we went ahead. Not cheap, but well worth it for our primary entry portal. He did a fine job of servicing and up-selling.
Bruce Hoppe
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Mendham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/13/2013
Comments: Online
submission
[?]
I had Brian B. as a technician. He's was very knowledgeable and fixed my problem right away. He made sure the garage doors were in proper working order and had me check to see if everything was satisfactory before he left. I received your coupon in the valpak in the mail and liked that it was BBB approved and Angie's list approved. I really liked that your website introduced the technicians so you knew who would be ringing your doorbell - excellent idea.
Margaret Timoney
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Brian B
Broken Garage Door Spring Repair
Denville, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 12/13/2013
Comments: Online
submission
[?]
The Repair person Doug was on time and courteous and pointed out all the issues and solved the door problem for us.
John Prill
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Doug J
Garage Door Opener Install
Dover, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/12/2013
Comments: Online
submission
[?]
Andrew was on time and went straight to the point of what needed to be done. Explained everything and followed up with quality work. Thank you!
Bill Nielsen
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Residential Technician:
Garage Door Opener Repair
Chester, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/12/2013
Comments: Online
submission
[?]
the tec was quick and professional. thanks!
Maria Wood
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Garage Door Opener Repair
Parsippany, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/11/2013
Comments: Online
submission
[?]
Hi - Gaetano did a great job explaining garage door opener repair options to us. We experienced very nice and professional customer interactions. He went above and beyond to stay in touch with us and articulated what work was being done and the benefit to us. He shared his professional experience with us to help us make the best decision. Well done Precision!
Brian Duffy
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Garage Door Opener Install
Flanders, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/09/2013
Comments: Online
submission
[?]
Our garage door opener was not working and we had used Precision before so we called again. Kevin came out and took a look at the garage door opener. It was an old door opener so it was to our benefit to replace it than to keep repairing it. So Kevin install the new one and it works perfectly. Very happy with the service and the communication with Kevin.
Sarah Griswold
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Residential Technician:
Broken Garage Door Spring Repair
Butler, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/06/2013
Comments: Online
submission
[?]
Gaetano was professional and courteous. He was very knowledgeable, worked neatly and efficiently. I would highly recommend him.
Denise and Tom Wirsing
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Repair
Morristown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/05/2013
Comments: Online
submission
[?]
We have been having problems with the new garage door opener we had installed about a month ago. Gaetano was extremely nice and pleasant and did everything he could to address the problem we have been having.
michael fleischer
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Garage Door Opener Repair
Rockaway, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/04/2013
Comments: Online
submission
[?]
Brian was fabulous, very courteous and responsive to all of my questions and concerns. He was very knowledgable, diligent in finding the resolution to our garage door issues. Thank you Brian. If ever we have any more issues, I will be sure to ask for you again!!

Thanks!!

M Malik
marium malik
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Brian B
Garage Door Opener Repair
Kinnelon, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/03/2013
Comments: Online
submission
[?]
Quality work at a fair price!
mark dolan
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Brian B
Garage Door Repair
Morristown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/03/2013
Comments: Online
submission
[?]
I was very pleased by the quick response for an appointment. Gaetano was on time, courteous and friendly.
michael fleischer
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Garage Door Opener Install
Towaco, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/02/2013
Comments: Online
submission
[?]
There where a few unforeseen problems in the beginning but Kevin took the time and effort to make everything work.
I love my new garage door opener. The unit is very smooth and quite, the safety sensor is great, the automated light switch is awesome and the unit tells even me the time and temperature!!!
mark miller
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Broken Garage Door Spring Repair
Pompton Plains, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/30/2013
Comments: Online
submission
[?]
Peter O. arrived as scheduled. He examined the door and cable. He advised me what needed to be repaired and he was very professional in his appearance and capabilities.
Bob Kirsch
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
WE ARE OPEN TODAY
Friday Aug 29, 2014
After Hours: 24/7 Emergency Svc
Calls Answered by Live Operators 24 Hours!
(201) 977-4870
Bergen County
4.91 out of 5 stars
(907)
(973) 577-7920
Essex County
4.89 out of 5 stars
(489)
(908) 271-4227
Hunterdon County
4.95 out of 5 stars
(101)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.9 out of 5 stars
(940)
(973) 975-4631
Passaic County
4.87 out of 5 stars
(413)
(908) 333-4087
Somerset County
4.9 out of 5 stars
(358)
(973) 862-4716
Sussex County
4.89 out of 5 stars
(191)
(908) 418-4588
Union County
4.88 out of 5 stars
(412)
(908) 747-4357
Warren County
4.91 out of 5 stars
(155)

Come visit us at our Showroom & Headquarters:

Precision Overhead Garage Door (973) 283-3555
220 West Parkway, Suite 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


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