Garage Door Repair Reviews in Passaic County, NJ (Updated June 2026)

The main issue is that the door was locked and I did not realize it. I had quest watch the house and they must of locked it, That’s why the door would not open. Than I was told I needed sensors and were very expensive. I thinking maybe I could do without. I did get the new key pad which I needed. The job have over $500.00 which is a lot of money.

- Joe Crocco

Hello Joe, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.

Very responsive company, organized, we have had some hiccups along the way but they were responsive and resolved. John Delphi who took care of the new door estimate and installed me a sensor. He is great very knowledgeable. I will ask him if I need any repair next time.

- AP

Excellent service! I called and you guys came same day! Luke was very professional and kept me updated on everything! He set up everything for me easily and explained everything! Highly recommend!!!

- Anthoula Bozios

Kevin and Mitch were great. I would highly recommend them for any garage repair required.

- RJS

Courteous technician knew what he was doing took care of business in a timely fashion

- Jim Velsor

Luke was exceptional! He provided clear and concise information regarding my repair and maintenance. He provided three options to accommodate any need for payment considerations and long term effectiveness. Precision will be my go to for my garage door services. It was a wonderful, fast and efficient service call.

- Bobbie Pittman

Technician Ricky was professional and friendly. He did a great job changing the two motors. He completed the work quickly and accurately within the promised time, and he kept everything very clean. Thank you Ricky!

- Hae Kim

Kevin arrived at the earliest of the time frame/ window, which was very appreciated. Upon arrival, Kevin was very friendly (Go Jets !!!) and after accessing the problem with the garage door, he gave me three options for repair. He was not pushy toward any particular option. He was very knowledgeable of my repair needs and repaired the garage door and parts with expertise within an hour. I would recommend Kevin’s services 100%.

- Chris Noble

Appointment setting and tech service meets expectations. Excessively expensive and most likely will not be my first call next time.

- Robert Leech

After 20& years our old opener just wore out. Caused uneven closing and door reversal. We saw advertisements for Precision so I scheduled an online appointment. Very convenient! Our tech, Al, arrived right on time as promised! Our service tech Al replaced the opener and installed new rollers. Al did a nice neat clean job. Also a very polite young man. Door and opener works good now.

- Dan VV

When my garage door opener stopped working on a Tuesday evening, I called Precision Door Wednesday morning. I was very familiar with Precision because they done repairs for me in the past. A technician arrived around 11:30 am that same day. Jonathan was professional and knew what he was doing. I received three repair options that explained exactly what each option included. I made my choice and the job was completed by 1pm

- Joe C

Ethan was great. Showed up on time, friendly and professional. Got the repair done quickly. Highly recommend!!

- Izzy

Brian was very professional, courteous, organized and thoroughly explained to me what my options were. Work was done in a very efficient manner. It

- Gail Raebiger

Quick response and service completed in one day. Ethan very professional and courteous!!

- Jeff & Judy Huebner

Used them for all my garage door needs since 2012. Excellent communication, very well trained technicians and overall staff are very helpful and respectful.

- Pete Graziano

Vincent was excellent. He explained and tested everything. Cleaned up all the debris and left the garage as he found it.

- Kathy Wulin

Jon Wilson of Precision was punctual, professional, patient and very knowledgeable. A++ 5* THANK YOU!!!

- Althea Hylton'Lindsay

The service provided by Ricky was great. He was very knowledgeable and professional.

- Anna

Hi Anna, Appreciate you sharing your experience with Ricky and the quality service he provided. Thank you for choosing Precision Garage Door Service.

Quick response by Rick C. He explained why the door would not operate and was able to point out for me the broken spring above the door. Explained my options and after choosing what I wanted began the repairs. Very responsive to my questions and was very near and left no mess. I have used Precision in the past and will use them again. Thank you!!

- Rich Falcone

Hi Rich, Glad Rick’s quick assessment and clear explanation made your repair straightforward and easy. Thank you for choosing Precision Garage Door Service

Ricky was extremely polite, capable and non-intrusive. Very satisfied.

- Tom Tamayne

Hi Tom, Happy to know Ricky’s professionalism made your visit a good one. Thank you for choosing Precision Garage Door Service

Our technician Thomas Sackman did a fantastic job on repairing our garage door today.Very professional and courteous. He explained everything to our understanding. I would have him back to my home for repairs anytime.Thank you

- William Butler

Hi William, Great to hear Thomas provided a clear, professional, and courteous repair experience. Thank you for choosing Precision Garage Door Service.

I’ve dealt with Precision Garage doors over the years and on this service call I continue to be a satisfied customer. Their response to my initial call was the next morning, the serviceman was professionally personable, the final cost was doable. We’re loving our new unit. Thank you Precision

- J. & J. Jones

Hi J & J, We appreciate you sticking with us over the years. Happy to know this visit kept that trust going and that you’re enjoying the new unit. Thank you for choosing Precision Garage Door Service

Shane did a great job in diagnosing and fixing the garage door, despite the below freezing temperatures. I appreciate him and his efforts.

- Rocco DiAntonio

Hi Rocco, We’re happy Shane was able to diagnose and repair your door efficiently, even in the freezing temperatures. Your appreciation of his effort truly means a great deal. Thank you for choosing Precision Garage Door Service.

Vincent was professional, explained everything and gave me options. He was polite and fixed all the issues with my remotes. I called this morning and you were here this afternoon. I highly recommend your company for any garage door issues.

- Eileen Atterbury

Precision Overhead Garage Door were new to me so my expectations were optimistic. Happily I can honestly say they performed amazingly, from the first call to book an appointment, which was painless and quick. They were very courteous on arrival, listened to my issues and then didd a full assessment of the problem, before making there recommendations. These were broken down into 3 options each of which was clearly explained as to cost/benefit. After agreeing on the best solution for me the work was carried out speedily and in the estimated time frame. All old materials were removed from the site and it was left clean and tidy. I couldn’t have been more pleased/satisfied with the service! Great job, thanks!

- Phillip Wilson

Hi Phillip, We’re pleased the process was clear, efficient, and met your expectations from the first call through cleanup. Thank you for choosing Precision Garage Door Service.

My technician Charlie Baldissard was very courteous and professional He was able to quickly diagnose the issue with my track and replaced it resolving my problem with the door not opening and closing properly.

- Gino Duran

Hi Gino, Glad Charlie was able to diagnose the issue quickly and get your door operating properly again. Thank you for choosing Precision Garage Door Service.

Service man came at the appropriate time but door unfortunately worked so he left but we called him 15 minutes and he came back and saw it was not functional and repaired it the same day We are considering doing our other 2 when weather is nicer Thanks again Judi

- Judi Gerardis

Hi Judi, Thanks for the feedback, and we’re glad the technician returned and got the issue resolved the same day. Thank you for choosing Precision Garage Door Service.

Excellent experience! Ethan was fabulous from beginning to end. After troubleshooting, he went over all options of what could be done. Once he was finished with the work, he checked repeatedly to make sure I was satisfied with the outcome. I highly recommend your company and Ethan and would definitely use them again!

- Donna Guglielmo

Hi Donna, Glad to hear this was such a positive experience. It’s great that Ethan walked you through every option, completed the work thoroughly, and made sure you were fully satisfied before wrapping up. Thank you for choosing Precision Garage Door Service

I had such a great experience. Vincent was so helpful as he took the time to explain the problems and carefully explained my options. He completed the work in an appropriate time in a matter of a few hours. He thoughtfully explained and demonstrated how to use the equiptment. I was so pleased. I will definitely recommend your company and your excellent installers.

- Fran MacDonald

Hi Fran, We’re glad to hear you had such a positive experience. Vincent's clear demonstrations and careful guidance really help make the process smooth, and we appreciate your recommendation. Thank you for choosing Precision Garage Door Service

Killian is an excellent technician and I’m sure you’re pleased as his employer. He is courteous, deferential and competent. Congratulations on your AI appointment scheduling, very efficient. Thanks, Martin

- Martin Crowley

Hi Martin, It’s great to hear that Killian delivered the courteous and highly professional service we expect from our team. We’re also glad our AI scheduling made the process smooth and efficient for you. Thank you for choosing Precision Garage Door Service