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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Passaic County, NJ

(973) 975-4631

Passaic County has received 172 reviews, averaging

4.86 of 5 Stars

Garage Door Repair
Clifton, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/11/2012
Comments: Report Card
submission
[?]
Brandon id a asset to your company, very easy going and professional at his job.
– Angelina Reichin
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Brandon
Garage Door Repair
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/10/2012
Comments: Online
submission
[?]
Bob arrived on time and was very professional, personable and did a very good job.
– carol soldo
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Bob Z
Garage Door Opener Install
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/03/2012
Comments: Online
submission
[?]
Our experience with Precision was excellent in every aspect of the job done. From arriving on time, knowledge of what was needed to be done to our garage doors, giving us options , explaining everything to us and cleaning up was superior. We would definitly spread the word about using Precision Garage Doors.
– Esther Pugatch
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Bob Z
Garage Door Opener Install
Pompton Lakes, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/03/2012
Comments: Online
submission
[?]
I had to have my garage door repaired and the opener replaced.
Drew Nix was my Technician. He was prompt, professional, courteous and very knowledgeable. Drew was also very personable. He took the time to explain everything to me and also explained various options helping me to make an informed decision.

I like that Precision displays photos and information about their Technicians on their web site. It gives the customer a sense of security and also demonstrates that Precision has pride in their employees!

Great Job!!!

I will definitely recommend Precision to my friends!
– charlene troyano
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Drew Nix
Garage Door Opener Install
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/26/2012
Comments: Online
submission
[?]
Excellent service. Service team was very knowledgeful and experienced. After doing such a great job with the repair work I decided to upgrade to an automatic door opener.
– mitchel darroux
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Bob Z
Broken Garage Door Spring Repair
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/25/2012
Comments: Online
submission
[?]
The rating above refers only to Brandon's excellent service.

But the cost for 2 springs, 10 rollers, 2 pulleys, and some wire was so prohibitive that I doubt we will use your services again.
– anita masi
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Brandon
Garage Door Opener Install
Newfoundland, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/24/2012
Comments: Online
submission
[?]
Wonderful, quick, efficient service!
– katie andersen
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Broken Garage Door Spring Repair
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/20/2012
Comments: Online
submission
[?]
I was very impressed by the pre-work discussion and professionialism of Bob Zimmerman. The door was like new again. Thanks. Jose
– jose garcia
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Bob Z
Garage Door Opener Install
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/14/2012
Comments: Report Card
submission
[?]
Scott was great!! Very pleasant and door is so quite
– Megan
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Scott M
Broken Garage Door Spring Repair
Clifton, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/13/2012
Comments: Online
submission
[?]
very good job- thanks
– VJ Joshi
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Garage Door Repair
Ringwood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/12/2012
Comments: Online
submission
[?]
Precision was extremely professional. I severely damaged my garage door when my roof rack pulled the door right off the track and bent the one beyond repair. They had someone at my house within an hour, he was courteous, professional, and did a great job. He notified me of all costs before he did the repair work. I would highly recommend them.
– elizabeth leeds
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Kyle G
Garage Door Repair
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/10/2012
Comments: Report Card
submission
[?]
Excellent Knowledgeable technician I will use your company in the future - very satisfied - liked the idea that thetechnician had name tag
– Edythe Ressler
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Tim Parke
Install Garage Doors
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/09/2012
Comments: Report Card
submission
[?]
Rodrigo did a great job
– Judy Josephson
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Rodrigo
Install Garage Doors
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/06/2012
Comments: Online
submission
[?]
We had our old garage door replaced with a new door, an opener, remotes, keypad and safety device. Prior to installation we had a very cold bedroom over the garage which I can see already is warmer due to the garage being warmer because of the insulated door. Yay! Vince came for the initial visit and was very informative as well as professional. The installers did a great job and were on time and we even received a confirmation call the day before the installation. I would recommend this company and have given them a 5 star rating.(Shared Review)
– Bonnie
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Residential Technician:
Tim Parke
Install Garage Doors
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/06/2012
Comments: E-mail
submission
[?]
We had our old garage door replaced with a new door, an opener, remotes, keypad and safety device. Prior to installation we had a very cold bedroom over the garage which I can see already is warmer due to the garage being warmer because of the insulated door. Yay! Vince came for the initial visit and was very informative as well as professional. The installers did a great job and were on time and we even received a confirmation call the day before the installation. I would recommend this company and have given them a 5 star rating.(Shared Review)
– Bonnie
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Area Manager:
Vince D
Install Garage Doors
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/06/2012
Comments: E-mail
submission
[?]
We had our old garage door replaced with a new door, an opener, remotes, keypad and safety device. Prior to installation we had a very cold bedroom over the garage which I can see already is warmer due to the garage being warmer because of the insulated door. Yay! Vince came for the initial visit and was very informative as well as professional. The installers did a great job and were on time and we even received a confirmation call the day before the installation. I would recommend this company and have given them a 5 star rating.(Shared Review)
– Bonnie
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Zsolt
Garage Door Opener Install
Haledon, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/04/2012
Comments: Report Card
submission
[?]
Excellent service very knowledgeable
– J. Pastor
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Scott M
Garage Door Opener Repair
Paterson, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Online
submission
[?]
The technician was very honest, and very knowledgeable. He concluded that safety eyes where not align. I was only charged just the service fee, not trying to give me a snow job. I would recommend
– Enrique Soto
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Marc S
Broken Garage Door Spring Repair
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/31/2012
Comments: Online
submission
[?]
Awesome job by an awesome tech. Brandon did the repairs quickly and gave me great maintenance tips too. Highly recommend your company.
– carmine vacca
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Brandon
Garage Door Repair
Paterson, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/30/2012
Comments: Online
submission
[?]
He was very professional and explained what cause the problem. He also check the opener and the gargae door to make sure it was working properly. I was very please with the service.
– Diane Dixon
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Brandon
Garage Door Opener Install
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/28/2012
Comments: Report Card
submission
[?]
I could not have wanted any better service than I have received. Mr Rainey is an outstanding person and worker. Please thank him again for me. A job well done.
– Mrs.Carmella Gamberale
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Repair
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/26/2012
Comments: Online
submission
[?]
The technician was very timely and professional. He was repairing my garage door center track because many years ago it was not installed well (my conclusion before he came when a part fell off) and the belt was loose from not being tightened among other things. He alerted me to an issue with the pulley system to keep an eye on but nothing that needed servicing. It was more a result of my existing system being installed to a low garage roof. I was happy with the work and felt safe that a professional was fixing my system.
– Anne Reyna
Service Provided:
Garage Door Repair
Residential Technician:
Ron A
Garage Door Repair
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2012
Comments: Report Card
submission
[?]
Super job on time and on point
– John Dato
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Scott M
Garage Door Repair
West Milford, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/06/2012
Comments: Online
submission
[?]
Bob was pleasant, informative and his work was really good. He was training someone at the same time as my service call who was very personable. I called two other companies to try to get a few quotes but they never even returned my call. One promised to stop by, but never did
– Deborah Lafuria
Service Provided:
Garage Door Repair
Product:
Wood Garage Doors
Residential Technician:
Bob Z
Broken Garage Door Spring Repair
Clifton, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/21/2012
Comments: Online
submission
[?]
Your rep. repaired our garage door but we thought it was expensive, could have waited until the next day to save emergency charge.
– francis florentine
A Response from Doug:
Francis, Thank you for the review. Your right it would have been less if you waited till the next day. Our emergency service is designed for homeowners who need help asap. We actually drop everything and normally are at your house within 2 hours. This can add expense to your bill.
Fortunately most times same day service is available at no extra cost.
Best wishes Doug
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim
Garage Door Repair
Haledon, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/17/2012
Comments: Online
submission
[?]
The service technician was very knowledgeable and explained what caused the problem which I had reported.
– Maryann Trommelen
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Ron A
Garage Door Repair
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/16/2012
Comments: Online
submission
[?]
We had new garage door installed about 8 months ago. Started having small alignment problem. Called Precision and service tech (Rodrigo) was there next morning. He was very professional. Diagnosed and fixed problem within 1/2 hour and all covered under warranty.
– Stephanie Thuang
Service Provided:
Garage Door Repair
Product:
Vinyl Garage Doors
Installer:
Rodrigo
Garage Door Opener Install
Clifton, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/12/2012
Comments: Report Card
submission
[?]
Your Co. is superlative all the way down from customer service to the technician Bob.. The nicest people I have ever dealt with. Bob Z was super Thank You.
– Ginny Hilla
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Bob Z
Garage Door Repair
Wayne, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/10/2012
Comments: Online
submission
[?]
We were happy with the thoroughness of Tim's explanation of the problem, the actual work and the cost of the repair... once your technician arrived. The technician was scheduled to come between 2:00-4:00. He did not arrive until 4:45; left at 6:50 pm. We did call at 4:00 to see if there was a problem. Our suggestion is to have your dispatcher give an ETA, if the technician is to arrive later than the customer expects. Despite the late arrival, Thank you for the excellent service.
– Leonard smith
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Tim
Install Garage Doors
Little Falls, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Online
submission
[?]
Jorge was very nice and very professional.

thank you :)
– Martha Loaiza
A Response from Doug:
Jorge has been installing doors for more years then I can count. He works for us because of that professionalism and it makes us better. Thank you for your kind words. Doug
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Jorge
(201) 977-4870
Bergen County
4.87 out of 5 stars
(429)
Read All Bergen Reviews
(973) 577-7920
Essex County
4.78 out of 5 stars
(222)
Read All Essex Reviews
(908) 271-4227
Hunterdon County
4.92 out of 5 stars
(49)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.88 out of 5 stars
(394)
Read All Morris Reviews
(973) 975-4631
Passaic County
4.86 out of 5 stars
(172)
Read All Passaic Reviews
(908) 333-4087
Somerset County
4.87 out of 5 stars
(165)
Read All Somerset Reviews
(973) 862-4716
Sussex County
4.86 out of 5 stars
(78)
Read All Sussex Reviews
(908) 418-4588
Union County
4.92 out of 5 stars
(189)
Read All Union Reviews
(908) 747-4357
Warren County
4.85 out of 5 stars
(74)
Read All Warren Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(888) 490-4009
220 West Parkway Unit 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

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