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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Sussex County, NJ

(973) 862-4716

Sussex County has received 126 reviews, averaging

4.87 of 5 Stars

Broken Garage Door Spring Repair
Andover, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/14/2013
Comments: Online
submission
[?]
A true 5 Star company from start to finish. Professional people who show pride in their work. Scott called 20 minutes prior to arriving and once on site explained my spring repair options in a clear, concise and knowledgeable way. Work was completed cleanly as well as quickly. I would highly recommend Precision for any garage door repair or purchase.
– Ed Farrell
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Scott M
Broken Garage Door Spring Repair
Lake Hopatcong, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/11/2013
Comments: Online
submission
[?]
The service technician showed up when expected. He was very professional and explained what repairs were needed. He worked quickly and efficiently. Very happy with the service.
– Susan Pesco
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Garage Door Opener Install
Vernon, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2013
Comments: Report Card
submission
[?]
The tech explained all of the options and also explained how the use the opener and how all the parts work together
– Ryan Camlin
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Scott M
Garage Door Opener Repair
Lake Hopatcong, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2013
Comments: Report Card
submission
[?]
Very satisfied with service, Bob replaced sensors. Thanks!
– Michelle Strzok
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Bob Z
Garage Door Opener Repair
Lake Hopatcong, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2013
Comments: Report Card
submission
[?]
Very satisfied with service, Bob replaced sensors. Thanks!
– Michelle Strzok
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Bob Z
Garage Door Opener Install
Highland Lakes, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/03/2013
Comments: Report Card
submission
[?]
Great work they truly made sure that I was satisfied with the job, price and quality.
– Shane Schwarz
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Vince D
Broken Garage Door Spring Repair
Sussex, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/29/2013
Comments: Report Card
submission
[?]
Rich called before and arrived before expected time he was fantastic
– Larry Murphy
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Rich W
Broken Garage Door Spring Repair
Sparta, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/29/2013
Comments: Report Card
submission
[?]
Good job more approachable than last serviceman
– Roxanne Casiano
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Rich W
Garage Door Repair
Branchville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/19/2013
Comments: Online
submission
[?]
Pete was awesome, knowledgeable and highly friendly. He was very easy to talk to and thanked him greatly for helping me out. I'd recommend Precision Door Service to my friends and have them ask for Pete to help them out any day!
– Marion Doyle
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Pete O
Garage Door Repair
Hopatcong, NJ
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 03/18/2013
Comments: Online
submission
[?]
While our experience may not have been the best, I would still recommend PDS to others. Our door broke on a Sunday and their willingness to come out right away was one of the reasons we chose PDS. The other was their ranking on HomeAdvisor.com The repair could not be completed on first visit as custom cables needed to be made. An appointment was scheduled for 10AM-12Noon the next day but technician did not get to us until 2 PM. After the work was completed, the cables came undone later the same day. Technician immediately returned to the house and properly connected the cables. I recommend this company for their professionalism and straight forward approach to pricing and repairs. They did not charge us a service call charge since the total repairs were just below $200 even though the technician had to come to the house three times. As stated, this may not have been the best experience but overall we are satisfied with their work and pricing.
– Candace Kounter
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Brandon
Broken Garage Door Spring Repair
Lafayette, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/16/2013
Comments: Report Card
submission
[?]
Very satisfied professional Ron was very professional and efficient. I will recommend him and your company to my neighbors, whose garage doors are the same age.
– Laura Trumbetta
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Broken Garage Door Spring Repair
Sussex, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/08/2013
Comments: Report Card
submission
[?]
We could not have asked for a better service, Scott's attention to all aspects was terrific. He explained all details in depth about our garage door and improved on its efficiency. Thank you very much!
– Amy & Earl Swendeman
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Scott M
Broken Garage Door Spring Repair
Sussex, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/08/2013
Comments: Report Card
submission
[?]
We could not have asked for a better service, Scott's attention to all aspects was terrific. He explained all details in depth about our garage door and improved on its efficiency. Thank you very much!
– Amy & Earl Swendeman
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Scott M
Broken Garage Door Spring Repair
Newton, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/03/2013
Comments: Report Card
submission
[?]
Arrived on time explained problems and corrections also neat and very courteous! Thank you.
– Richard + Gerri Covello
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Rich W
Broken Garage Door Spring Repair
Newton, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/03/2013
Comments: Report Card
submission
[?]
Arrived on time explained problems and corrections also neat and very courteous! Thank you.
– Richard + Gerri Covello
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Rich W
Garage Door Opener Install
Highland Lakes, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/02/2013
Comments: Online
submission
[?]
about a year and a half ago we had a new door installed. a quality affordable door that is excellant. at the time of install the old opener was in question..the tech said we would be ok for a little more time. on 3-02-13 we had it replaced by a very good tech by the name of rich.excellant service again...service, product,honesty...THIS COMPANY CAN NOT BEAT!
– John Suarez
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Rich W
Garage Door Repair
Lake Hopatcong, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/28/2013
Comments: Report Card
submission
[?]
The technician was very informative about the solution to our garage door "problem" Thank you!
– John Miller
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Scott
Broken Garage Door Spring Repair
Glenwood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/22/2013
Comments: Online
submission
[?]
Ron was very respectful,helpful and informative.
– rae jester
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Garage Door Opener Install
Hopatcong, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2013
Comments: Online
submission
[?]
I was impressed with the info regarding our technician and I would give him 5 stars. We had a new sensor and new and additional openers installed and a spring that was broken repaired. He explained everything including the cost. We would definitely call Precision if we need anything else.
– Betty Dykstra
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Broken Garage Door Spring Repair
Hamburg, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2013
Comments: Online
submission
[?]
Impeccable service! Highly knowledgeable and a pleasure to work with.
– Thor Wespestad
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Bob Z
Garage Door Opener Install
Wantage, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/04/2013
Comments: Report Card
submission
[?]
A Pleasure! Excellent, explained.
Very courteous service
– Claire Wolpert
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Vince D
Garage Door Opener Repair
Hopatcong, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2013
Comments: Report Card
submission
[?]
Rich was courteous and knowledgeable and fixed the problem
– Helen Holden
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Rich W
Garage Door Repair
Newton, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/16/2013
Comments: Online
submission
[?]
Service was quick and efficient. Very satisfied
– sharon childress
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Scott
Garage Door Opener Install
Vernon, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 01/03/2013
Comments: Report Card
submission
[?]
Scott was so helpful and explained what the problem was so wonderful!! He was a very knowledgeable Man. Very kind,and worked so thoroughly and made it so clear for a single mom to understand this company is so lucky to have Scott
– Jolynn Moran
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Scott M
Garage Door Opener Install
Sparta, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/31/2012
Comments: Online
submission
[?]
From the phone call that they were on their way, until the completion of the job, everything was 100% professionally done. After examining the existing equipment, Kyle fully explained my options. The quoted amount was the price charged - and it seemed a fair value. Fortunately, the truck was fully stocked and ready to complete the job right away. They worked in a clean & efficient manner. I have used Precision before and would use them again should the need arise.
– Jeff Nesnay
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Kyle G
Garage Door Opener Repair
Branchville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/18/2012
Comments: Online
submission
[?]
service as usual was very good - have used you before with the same great results
– Rhea Fountain
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Ron A
Broken Garage Door Spring Repair
Ogdensburg, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/18/2012
Comments: Online
submission
[?]
Complete description of work performed by company. Appreciate info given on technicians. Received call to let me know what time he would be arriving. Work performed was very professional and completed in a timely manner. Technician was friendly and explained problems found after checking out. After repair, made sure door was working properly and explained to me what he did and showed me the parts replaced. Would highly recommend your business.
– Dorothy Bush
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Garage Door Repair
Sparta, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/16/2012
Comments: Report Card
submission
[?]
Superior service! Brandon was a pleasure to work with. He is a true asset to your organization! You are lucky to have him!
– Kim Vervaet
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Brandon
Garage Door Repair
Sparta, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/03/2012
Comments: Report Card
submission
[?]
Andrew was complete professional who explained the problem and solution. He arrived on time cleaned up as he worked. He was both personable & courteous. I would highly recommend Andrew and your company to anyone interested. I purchased 1 automatic door opener from Andrew
– Robert Coughlin
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Andrew N
Garage Door Opener Repair
Hamburg, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/19/2012
Comments: Report Card
submission
[?]
Robert arrived on time made a neat, clean appearance and job done in the same manner. It was a pleasure to have a responsible young man dedicated to doing a good job.
– Barbara Maracek
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Bob Z
(201) 977-4870
Bergen County
4.89 out of 5 stars
(561)
Read All Bergen Reviews
(973) 577-7920
Essex County
4.83 out of 5 stars
(308)
Read All Essex Reviews
(908) 271-4227
Hunterdon County
4.93 out of 5 stars
(74)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.9 out of 5 stars
(560)
Read All Morris Reviews
(973) 975-4631
Passaic County
4.86 out of 5 stars
(248)
Read All Passaic Reviews
(908) 333-4087
Somerset County
4.86 out of 5 stars
(234)
Read All Somerset Reviews
(973) 862-4716
Sussex County
4.87 out of 5 stars
(126)
Read All Sussex Reviews
(908) 418-4588
Union County
4.88 out of 5 stars
(280)
Read All Union Reviews
(908) 747-4357
Warren County
4.89 out of 5 stars
(95)
Read All Warren Reviews

Come visit us at our Showroom & Headquarters:

Precision Overhead Garage Door (973) 283-3555
220 West Parkway, Suite 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

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