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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Warren County, NJ

(908) 747-4357

Warren County has received 95 reviews, averaging

4.89 of 5 Stars

Broken Garage Door Spring Repair
Washington, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 05/09/2013
Comments: Online
submission
[?]
Tim explained the job requirements to me over the telephone as I was not at home, in a professional manner. His description of the problems was impressive. Based on the results, I would recommend Precision Door to anyone.
– donald browne
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim
Garage Door Opener Install
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/02/2013
Comments: Online
submission
[?]
It has been my pleasure to deal with Precision since 2010 and always satisfied with the highest quality of service provided. Tim who has been our Service Technician is very customer focused explaining why a part needs to be replaced and not just installing part. Also, performs a great job installing and servicing our garage doors even cleans-up after the job is finished.
– Christina gleason
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/24/2013
Comments: Online
submission
[?]
Same day service, repair done right and very professionally, options were discussed, technician was professional and very well trained. Great job, great service, I will recommend to my friends.
– Steve Ward
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Bob Z
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/22/2013
Comments: Online
submission
[?]
Drew was the service man that came to my house and he was courteous and professional. He answered all my questions and was very helpful
– Kate Lazzarotti
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Andrew N
Broken Garage Door Spring Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/16/2013
Comments: Online
submission
[?]
Pete did an excellent job explaining the problem and the proposed solution. the work was performed in a timely and clean manner. Our issue with the garage door was resolved. We would recommend Pete for future work.
– Elliot Langsan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Pete O
Garage Door Opener Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/13/2013
Comments: Online
submission
[?]
Ron was terrific! On time, took care of business quickly and pleasantly. I have had nothing but excellence every time I've had dealings with your company and would recommend them highly to anyone.
– Carol Friedman
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Ron A
Garage Door Opener Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/01/2013
Comments: Report Card
submission
[?]
Call to let know when would be arriving I appreciated this . explained as he went along.
– Meta Maloney
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Rich W
Install Garage Doors
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/25/2013
Comments: Report Card
submission
[?]
Very nice job, worked very professional. I would be glad to recommend Precision to others ...friends and neighbors.
– A Cotugno
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Zsolt
Garage Door Opener Repair
Blairstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/28/2013
Comments: Report Card
submission
[?]
Called before coming was here on time I've had a very nice conversation with Pete he explained everything
– Laubach
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Pete O
Garage Door Opener Install
Washington, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2013
Comments: Online
submission
[?]
Was very pleased with your service....Your technician did a fantastic job!!! He was nice, knew what he was doing and went above and beyond what he was supposed to do...would definitely recommend your company to all of our friends and everybody else who needs service. Thank you!!!
– Dan Frascella
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Pete O
Garage Door Opener Repair
Washington, NJ
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 01/23/2013
Comments: Online
submission
[?]
Tech was not very friendly/personable The motor was gone as the unit is 12 years old but the 5 minute diagnosis still cost $73.83.
– Diana Schott
A Response from Doug:
Diana, Thank you for the kind words about Scott. I know you are frustrated that we have a service call to come out. Unfortunately the cost to staff a truck, employee, gas, insurance etc prohibits us from diagnosing this for free. If you want us to install a new motor for you we will not charge you a 2nd time to come back. Best wishes Doug
Service Provided:
Garage Door Opener Repair
Residential Technician:
Scott
Garage Door Opener Install
Washington, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/09/2013
Comments: Report Card
submission
[?]
Very pleased with the service and new opener
– Anthony Good
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Residential Technician:
Scott
Garage Door Opener Repair
Mansfield, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2012
Comments: Report Card
submission
[?]
I AM thrilled that the technician showed up as schedule
– Susan Predl
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Pete O
Garage Door Opener Install
Blairstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/20/2012
Comments: Report Card
submission
[?]
Vince is a very nice personable,professional technician. Very pleased with job he did. A Pleasure to do business with!
– Daniel Burkard
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Vince D
Broken Garage Door Spring Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/14/2012
Comments: Online
submission
[?]
A co-worker recommended your company. We were extremely satisifed with the repair. Both service technicians were polite and quickly replaced the broken springs and all hardware. We are grateful our old Sears Craftsman opener still is functioning, but if (when) it fails we would have Precision help out again. Merry Christmas. Much thanks again.
Sincerely, Bill DeMarco & Susan
– William DeMarco
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Garage Door Opener Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/03/2012
Comments: Online
submission
[?]
You installed my garage door lift a few years ago, and for the most part, it has been problem free. The battery for the battery backup failed after the hurricane, and I had a service tech here today to fix it. As always, your people are very courteous and professional.,.truly a pleasure to deal with. I would recommend your company without hesitation to anyone needing this type of service.
– Carol Friedman
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Andrew N
Garage Door Opener Repair
Port Murray, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/17/2012
Comments: Online
submission
[?]
Their call back was very quick. They were able to schedule a day and time that was convenient. The technician (I think it was Tim) was clearly a professional. Oh, and the price was very reasonable. I couldn't ask for more. Thanks.
– david kirberger
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Residential Technician:
Tim
Garage Door Opener Repair
Hackettstown, NJ
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 08/30/2012
Comments: Report Card
submission
[?]
Although Rob was running behind schedule,he kept me informed and arrived at the rescheduled
– Irene Pollock
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Garage Door Opener Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/28/2012
Comments: Online
submission
[?]
Ron arrive exactly on time. He was very polite, professional and did an excellent job with the repair.
– Jim Norton
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Ron A
Broken Garage Door Spring Repair
Washington, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/24/2012
Comments: Report Card
submission
[?]
Very happy with the service we received called yesterday 8/23/ the tech came out and did the work today 8/24 in the AM. Drew was confident and professional the door opens and closes great- new motor,springs and motor
– Freeman
Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Andrew N
Garage Door Opener Install
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/06/2012
Comments: Report Card
submission
[?]
Did a great job! very knowledgeable
– Janet Hentschal
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Anthony
Garage Door Repair
Blairstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/10/2012
Comments: Report Card
submission
[?]
Andrew was very knowledgeable,courteous and prompt. He did a good job and took the time ti explain the whole procedure.
– Ellen Walsh
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Andrew N
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/25/2012
Comments: Report Card
submission
[?]
Very Good!
– Irene Stia
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Ron A
Install Garage Doors
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/09/2012
Comments: Report Card
submission
[?]
I was very satisfied working with Precision it was a very pleasant experience. All the people I dealt with (Vincent,Theresa,Jorge)were very courteous,professional and very knowledgeable
– Dianne Zimmermann
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Jorge R
Broken Garage Door Spring Repair
Belvidere, NJ
2.000 of 5 Stars
Precision Garage Door2.000 of 5 Stars
Date: 05/05/2012
Comments: Online
submission
[?]
Service technician called 1hr before arrival and arrived on time. Service was clean, fast and complete. My 2 star rating is because fee for service was very high when compared to amount of labor time required. Had I known the job would only take about 1 hour to complete, I would have declined the service based on the price.
– Glen Llyod
A Response from Doug:
Glen, Thank you for reviewing our business and technician. I appreciate your candor. Normally when we have a problem the time is an issue because it took to long. Our techs are equipped with all the right tools to get the job done asap. Labor rates are not the only things considered when we establish our price structure. If you are not satisfied please call me directly. I want all our customers 100% satisfied. Doug 973-283-3124
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Ron A
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/25/2012
Comments: Report Card
submission
[?]
Excellent job way professional explained everything to me . Did a good job so satisfied.
– Mariama Bah
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Brandon
Garage Door Repair
Washington, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/25/2012
Comments: Report Card
submission
[?]
Service was Great! "Brandon" was great. Give him a big raise. Thank you!
– Virginia Ross
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Brandon
Garage Door Repair
Hackettstown, NJ
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 03/24/2012
Comments: Online
submission
[?]
The precision rep was very nice, but the price of the repair and rollers seemed a little excessive.
– craig mccutcheon
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Marc S
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2012
Comments: Online
submission
[?]
Ron did a great job fixing my garage door springs, pulleys, and cables. He was a gentleman and a pleasure to work with! I will definitely recommend Precision and Ron to people in need of garage door repairs.
– lou Ferri
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Ron A
Broken Garage Door Spring Repair
Blairstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/06/2012
Comments: Online
submission
[?]
I was pleased with the quick resonse to repair the broken spring and the replacement of the rollers on my garage door. Scott M., the technician, was pleasant and worked efficiently to make the repairs. I would not hesitate to call them again. I live in Warren County and saw their add in the yellow pages.
– thomas gross
A Response from Doug:
Mr Gross, Scott and Precision appreciate your feedback. Happy new year. Doug
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Scott M
(201) 977-4870
Bergen County
4.89 out of 5 stars
(561)
Read All Bergen Reviews
(973) 577-7920
Essex County
4.83 out of 5 stars
(308)
Read All Essex Reviews
(908) 271-4227
Hunterdon County
4.93 out of 5 stars
(74)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.9 out of 5 stars
(560)
Read All Morris Reviews
(973) 975-4631
Passaic County
4.86 out of 5 stars
(247)
Read All Passaic Reviews
(908) 333-4087
Somerset County
4.86 out of 5 stars
(234)
Read All Somerset Reviews
(973) 862-4716
Sussex County
4.87 out of 5 stars
(126)
Read All Sussex Reviews
(908) 418-4588
Union County
4.88 out of 5 stars
(280)
Read All Union Reviews
(908) 747-4357
Warren County
4.89 out of 5 stars
(95)
Read All Warren Reviews

Come visit us at our Showroom & Headquarters:

Precision Overhead Garage Door (973) 283-3555
220 West Parkway, Suite 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

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