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Matt D
Tech ID#: 81
Reviews: 5
Average: 5.00 stars
Background: 1/12/2018
Drug Test: 1/15/2018

Matt D

Residential Technician
Matt D has received 5 reviews, averaging:

Matt D's Bio:

Matthew is a resident of Summit, New Jersey and graduated from Summit High School. After success in high school baseball, he went off to play at Delaware Valley University where he was a 2 time all conference DH. Matt also graduated with his bachelors in Criminal Justice. Matt’s favorite hobbies are baseball and fishing.
Review:

Extremely satisfied from start to finish with my experience here! First - I love that I was able to chat with someone online on this website instead of having to call someone. I'm on calls for work non-stop during the day so chatting is so much easier. We schedule the appointment and exchanged info online. Super easy. Had someone come out on a Saturday - the next day. Matt was fantastic. Even called me on his way to ask if I wanted him pick up anything at the store! Matt explained everything very well, was very quick and efficient with the install. He offered a wealth of guidance on the new opener, on my springs, etc. It's not often you come across companies with people who are both courteous and knowledgeable! Matt was both and that made for a very pleasant experience! Plus - I absolutely LOVE the new WiFi opener.
Chris Palermo
Matt D Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

The Service (5-Star) performed by Matt more then met our expectations. He replaced door springs, rollers, cables in a very professional and expeditious manner. We would definitely consider his/your services again in the future if required. Thanks Again Matt!
Wayne & kim Simington
Matt D Service Provided:
Garage Door Repair
Residential Technician:
Review:

Main coil snapped and needed emergency service. Precision got me on the schedule right away. Within a couple of hours of my call, the door was fixed and operating again. Matt Dewald was terrific, very knowledgeable and professional in all respects. Great experience and highly recommended.
Mike S
Matt D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

After researching multiple vendor options, the various reviews I read about Precision was what prompted me to call them. Upon my call being answered by the receptionist, I immediately noted the excellent customer service and her effectiveness to address my concerns. The tension spring snapped on my garage door and that was the reason for contacting Precision. To my pleasant surprise, they were able to get someone to me within 90 minutes! Matt D. was the very capable expert to offer assistance. He called me once to tell me he just completed the previous work assignment. Then he called me again to provide an accurate ETA. When he showed up just as he indicated, he made recommendations after examining the snapped tension spring and the overall condition of the garage doors. I am very aware of used car salesman tactics, but Matt was the complete opposite of that. He took the time to explain his recommendations and backed it up with top notch work execution. Work included new springs, rollers, pins, etc. The end result exceeded my expectations by a mile. All the preexisting creaking and metal noises were SIGNIFICANTLY improved. Their 10 yr parts / 3 yr labor warranty was icing on the cake. It is very rare to find a vendor with this level of customer service and workmanship combined with up to date technology for their billing. Very satisfied experience and I highly recommend you to hire Precision for your residential garage door needs. Don’t waste any more time searching for another vendor and call Precision to see for yourself.
Chris L. - Bergen County
Matt D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

5 stars. Problem was electrical and could not be fixed. Matt explained the problem well, was polite, etc.
Esther Vidal
Matt D Service Provided:
Garage Door Repair
Residential Technician: