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Rob Z
Tech ID#: 19
Reviews: 173
Average: 4.97 stars
Background: 6/21/2017
Drug Test: 3/31/2014

Rob Z

Residential Technician
Rob Z has received 173 reviews, averaging:

Rob Z's Bio:

Rob grew up in Livingston, New Jersey. He then graduated with a Bachelors Degree in Psychology from Montclair State University. In his free time, Rob enjoys running and competing in races when possible. He loves spending time with his family, especially his 4 nephews, who look up to him as a role model.
Review:

We called Precision for a Service Call based on their location and ratings, because our Garage Door was opening and closing on its own and was also not responding to the remote or the safety eyes at the bottom of the door. The technician Rob quickly assessed and described the issues with our existing garage door and opener in a manner that was easy to understand. Once the problems were identified, we went over the options to solve the issues. It was determined that we needed a new door opener unit and belt mechanism, we also needed some other belts and spring safety cord replaced. It cost a bit more than we expected, but after being offered a slight break in price and weighing the options to determine that the replacement/upgrade would provide us with a better garage door opener with more features than the old unit, we decided to move forward and the work was completed quickly and thoroughly. We were then given very good instructions on how to use the new door opener, the new indoor and outdoor keypads and Rob also programmed our car to sync up with the new opener and explained how to set up the app to be able to control our garage door from our phones. Overall it was not inexpensive, but we definitely feel that we got a great value, quality products and excellent hands on service, as well as defined warrantees from the provider.
Ashley
Rob Z Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Rob was excellent. Personable, knowledgeable and explained the installation very well.
William Williams
Rob Z Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Residential Technician:
Review:

It was such a pleasure to do business with Precision! They are very fortunate to have such a kind and knowledgeable technician as Rob Zuniga. He reviewed over all the materials and did his best to give quality advice regarding my garage set-up, and needs as far as purchasing new garage door operating systems in addition to new safety equipment such as new springs, safety cables, etc. Currently, it is bitter cold in northern New Jersey, and Rob worked tirelessly through the bitter temps with no issues at all. Again, Precision is served best having the best of quality employees assisting them each day. They are truly golden having Rob on their side! Thanks again!!
Ken Arata
Rob Z Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

5 stars
Hugo Bader
Rob Z Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Very satisfied with the technician who did the repair
Karen Depalma
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

I found Precision through a Google search, glad I chose them. Professional from the phone call to schedule service to the tech who showed up and explained everything in detail. Also asked for new door recommendation and was given flyers with options and prices. Great service and presentation, would highly recommend.
Dawn Lanzillotti
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

Very satisfied with tech sent to our home. Pleasant, helpful with questions & great job. Will use service if needed again. 5 star service!
Michael Rubino
Rob Z Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Residential Technician:
Review:

Great service! Thank u rob !
Carl Destefanis
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

Robert called as promised to let me know he was on his way. He showed Up when promised and did an awesome job installing and showing me the features of the system. I? would recommend Precison any time and they are first on my call list if I? have issues in the future!
Terri Minaya
Rob Z Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

This is a 5 star company from start to finish. My experience on the phone with customer service let me hang up with a smile on my face and a sigh of relief that they would come on a Saturday. I knew that the technician would call me a half hour before he came. When he came, Rob was knowledgeable, courteous and friendly. I just knew that he was trustworthy, as well. He explained everything to me and made me feel comfortable choosing the service package. Very professional through and through! This is the 2nd time I have used Precision and I would highly recommend them to anyone who has a problem with any aspect of their garage door.
Donna Weber
Rob Z Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Our service man was very professional and came very promptly in fact he was here within an hour of our call which was amazing thank you very much for everything we will recommend you
Dan Frascella
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

They installed our garage before and have been always on time and efficient when called. The technicians are always smart, well-trained, professional and friendly.
Arthur Brewer
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great service. Tech was courteous, professional, and knowledgeable. He performed in an expedient manner and also gave me an education in garage door maintenance. Hang on to this guy!
Gerorge Govin
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

Without having to ask, they offered to waive the service fee because they couldn't come out the same day. Rob, the technician, was knowledgeable, honest, and professional. I was a little apprehensive that they would find some other way to charge me extra, but on the contrary - excellent service and prompt.
Anuj Agrawal
Rob Z Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

dependable. used you for three homes.
Rita Karmiol
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

Excellent job done, very happy with service and technician that came out.
Michelle Demarco
Rob Z Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

I requested a general service call and to have a keypad replaced. Rob Z was exactly on time and immediately assessed the amount of work that needed to be performed and presented me with and estimated cost. He efficiently performed the required work and provided a solution to the unexpected problem with installing the new keypad. He verified that everything was working properly before he departed. Precision will always be my first call for garage door problems.
George H
Rob Z Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Called for same day repair. Rob was on time, polite, and very knowledgeable. Diagnosed the issue and recommended a fix without a hard upsell. Install was done quickly. Would highly recommend Rob.
Craig P
Rob Z Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

Rob , our technician was wonderful... very knowledgeable and personable. He came within the time frame promised and did a great job
Diane Guthrie
Rob Z Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

I requested a service call only to diagnose an issue we were having with a "noisy" garage door without any actual malfunction. Your service tech, Robert Zuniga, was excellent. He was professional, very knowledgeable and courteous. He explained the issue and provided recommendations for repairs and options if we decide to make any repairs. We are reviewing at this time and will decide sometime in the future if we want to go forward with any repairs. We have used your company previously and have always been completely satisfied. Thank you.
John
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great service, quick and friendly.
Michael & rhonda Tilley
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

Polite, on time and job well done
John Szweea
Rob Z Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

I had the garage doors installed 10 years ago. Had an issue with a broken cable. Repaired under warranty with a service charge. Parts were free though.
Himanshu Gupta
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

Very satisfied. Came on time. Rob Z did a great job. Very professional.
Anthony Germinario
Rob Z Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Excellent work. The tech was polite, very efficient and explained any questions I had with professionalism.
Bob Rodriguez
Rob Z Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Rob was a nice polite young man. Knew what he was doing and answered all my questions and concerns about my door. I would totally recommend your company. Thank you
Lisa Adamo
Rob Z Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Residential Technician:
Review:

Very informed and did exactly what was needed.
Patrick Woods
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

Reputation
Jackie Marsicano
Rob Z Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Rob was courteous and explained the problem and our options for the repair. Initially we were going to do just a part, but with the 'package discount' we tool the package deal. Thank you,
Joel Katz
Rob Z Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

The initial phone contact was very professional. The technician (Rob Z) showed up within the prescribed window, very friendly and also professional. He proceeded to evaluate the problem and provided a clear explanation and of the evaluation, recommendation, and warranty. While I thought the cost was high, policy accommodations (coupons, discounts) were applied at my request. The work done was excellent and when Rob left, the door to was working like new, and to my complete satisfaction.
Bob (Prospect Park)
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
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