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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door:

Precision Garage Door New Jersey
has received 1768 reviews, averaging:

4.86 of 5 Stars

Garage Door Repair
Blairstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/14/2011
Comments: Online
submission
[?]
You folks know EXACTLY what total customer service is all about. Brandon was on time, thorough, friendly and informative. The door works great and we're more than thrilled with the whole process. Thanks so much.
– steve siro
Service Provided:
Garage Door Repair
Residential Technician:
Brandon
Broken Garage Door Spring Repair
Hackensack, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/12/2011
Comments: Online
submission
[?]
As always, the best.
– howard dean
Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Dave N
Garage Door Repair
Hackensack, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/12/2011
Comments: Online
submission
[?]
As always, the best.
– howard dean
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Dave N
Broken Garage Door Spring Repair
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/12/2011
Comments: Online
submission
[?]
I had a battery on my GDO that failed after 5 years. I brought it in to Precision and expected to pay for a new one since it was out of warranty by 5 months. Joe replaced it for me at no charge. This company is top notch and consumer friendly. They made my day! They are the best. thanks, to all
– gerald Silverman
Service Provided:
Broken Garage Door Spring Repair
Manager:
Joe
Garage Door Repair
Bernardsville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/11/2011
Comments: Online
submission
[?]
Bob Z did an excellent job.
– scott rhoades
Service Provided:
Garage Door Repair
Residential Technician:
Bob Z
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/10/2011
Comments: Online
submission
[?]
Great work done on time with knowledgeable and very friendly staff. I would highly recommend Precision and thank Tim for his warm way of making the customer feel good.
– Joel Cartun
Service Provided:
Garage Door Repair
Residential Technician:
Tim
Garage Door Opener Install
Morristown, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 05/07/2011
Comments: Online
submission
[?]
Nice job...
– bill clemons
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Residential Technician:
Bob Z
Broken Garage Door Spring Repair
Union, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/06/2011
Comments: Online
submission
[?]
I selected Precision from the website which appealed to me more than the other companies I reviewed. Glad I did, I bought the complete package (springs, rollers, safety cable for the springs) and was totally satisfied with the 2 technicians who corrected my garage door problem.
– morine pamphile
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Scott M
Install Garage Doors
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/05/2011
Comments: Online
submission
[?]
timely, neat, and professional
– Jeff
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Sam
Broken Garage Door Spring Repair
Elizabeth, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/03/2011
Comments: Online
submission
[?]
I just used your service and it was great. Tim was very informative and explained everything that he was going to do and did a great job and cleaned up after himself. I was very impressed with how quickly he got everything done. I will recommend you company. It was a wonderful experience. Thank you again.
– Maria Limone
Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Tim
Garage Door Opener Install
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/03/2011
Comments: Online
submission
[?]
I would highly recommend the two service personnel that installed the garage opener in my home. They also serviced the other garage door opener properly. They were courteous and friendly plus advised me of the system function. Great job.
– ed cruz
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Kyle G
Broken Garage Door Spring Repair
Bloomingdale, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 05/03/2011
Comments: Online
submission
[?]
Tim knew exactly what the problem was when I told him what was happening to me gageage door. He advised me that pulleys and cables needed to be replaced and proceeded to do so. Grate work in a short time.
– terry anderson
Service Provided:
Broken Garage Door Spring Repair
Product:
Precision Garage Door Opener
Residential Technician:
Tim
Garage Door Repair
Summit, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/02/2011
Comments: Online
submission
[?]
Scott (and Kyle) were great. They rang before arriving and asked about the problem so they were prepared. They diagnosed within 10mins and went about it. Unfortunately after fixing the first problem they then discovered the secondary and more prevalent problem (a shorting safety eye). While they did take a while and they called for backup, both of them were professional throughout - explaining what was happening and why and they both were personable and thorough.
– sharon pryor
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Opener
Residential Technician:
Scott M
Garage Door Repair
Belle Mead, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/21/2011
Comments: Report Card
submission
[?]
Super!...First time garage doors worked properly in 20 year!
– Felix cuccellato
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Brandon
Garage Door Opener Install
West Orange, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/01/2011
Comments: Online
submission
[?]
My technician, Anthony, was efficient, on-time, and professional. The company was amazing in their follow-up and service and I would highly recommend Precision for any garage door work or repair.
– sheri greenman
Service Provided:
Garage Door Opener Install
Residential Technician:
Anthony
Garage Door Repair
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/31/2011
Comments: Online
submission
[?]
I wanted to say that Anthony came out to make a repair and seemed very knowledgeable and professional
– eric freund
Service Provided:
Garage Door Repair
Residential Technician:
Anthony
Garage Door Opener Install
Branchburg, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/31/2011
Comments: Report Card
submission
[?]
Technician very imformative and polite!Did a great job!
– Ms.Evelyn Krautwald
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Residential Technician:
Scott
Garage Door Opener Repair
Wayne, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/29/2011
Comments: Online
submission
[?]
Scott was well mannered and did a quick and nice job replacing the part in the unit.. Also, you were able to change my appt. to today was great..Thanks
– jim pellegrini
Service Provided:
Garage Door Opener Repair
Residential Technician:
Scott
Garage Door Opener Install
Basking Ridge, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/29/2011
Comments: Online
submission
[?]
Bob did a great job installing garage openers at our house. He took the time to explain everything to me. Very professional. The price is a little high but the new garage openers are much quieter than the old ones. We've been using Precision for many years. We are alway happy with their work and service.
– Jessica Tung
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Bob Z
Broken Garage Door Spring Repair
Rockaway, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/24/2011
Comments: Online
submission
[?]
Tim was great. He explained the problem to me (worn out springs), and I decided to go with the replacement of the cables, rollers, pulleys, etc. in addition to the springs for the lifetime warranty.

There was a problem with a new roller affecting the hinge
(plus the hinge was missing a screw). He came out today (2 days later) and fixed it easily.

My door now slides up and down with the greatest of ease,
and QUIETLY.

Tim was extremely polite, well informed, and focused on the customer. Great customer service!
– Brian Wittig
Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Tim
Broken Garage Door Spring Repair
Mendham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/23/2011
Comments: Online
submission
[?]
We are very happy with the quick turnaround from service call to Anthony arriving within 24 hours. Excellent service!! Anthony was very professional and worked in a professional manner, Very nice and personable young man. An asset to your team!! I would recommend you to anyone!
Regards,
Barbara Barrett Gregowitz
– john gregowitz
Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Anthony
Garage Door Repair
Wharton, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/22/2011
Comments: Online
submission
[?]
Service within 24 hours......had old doors still in good shape but not working very well. Now the doors are working better than they did when we moved into our new home..25 years ago. The saftey cabling for the springs made us both breath easier, since we both have new cars..

Thanks
Richard Williams
– richard williams
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Bob Z
Garage Door Opener Install
Paramus, NJ
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 03/19/2011
Comments: Online
submission
[?]
I had called the company because my door was not opening and closing. I had Scott come to my home after inspecting the problem he recommended that a new garage door opener be purchased as our other unit was 12 years old. He showed me that the springs had some wear and if the sensors had been replaced (which I said was not the case) it would be more efficent to buy a new unit. I agreed to this but he did not tell me until I questioned him afterwards and the job was complete that the springs and pulleys were not included and were a separate package. I also did not receive the packet of info. with different packages until after the job was completed. Do be honest he was efficient, clean about his work but I was not happy because he was not upfront about what the charges included and what was "extra". I would not call your company back again as I do not appreciate surprises. For the amount I paid it should have included the extra hardware.
– debbie stern
A Response from Doug:
Debbie, Thank you for your business. I'm sure the new garage door opener will solve the problems. We appreciate your feed back. Doug
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Residential Technician:
Scott
Garage Door Repair
Oradell, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/18/2011
Comments: Online
submission
[?]
Brandon was very knowledgeable about any questions I would ask. The door is like brand new.
I would reccomend you to anyone that needs anything to be done with their garage doors.

Thanks,
Chris W
– chris winston
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Brandon
Broken Garage Door Spring Repair
Whippany, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/17/2011
Comments: Online
submission
[?]
Picked you out of the phone book and made an appointment for the next day. Your serviceman was early which was wonderful.He was very professional and explained in detail what had to be done. We had a new spring and door overhaul. The work was done promptly and we are pleased to have had the repair completed in a timely fashion.
– mark live
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Brian S
Garage Door Opener Install
Montville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/15/2011
Comments: Online
submission
[?]
Found Precision on web and very friendly scheduling.
Scott was excellent tech who performed opener install in a professional, fast, neat and simple approach.
Will use Precision again
– tom pugh
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Residential Technician:
Scott
Garage Door Repair
Hewitt, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2011
Comments: Online
submission
[?]
Our door was only opening 25% up. The technician, Tim was able to diagnose the problem in a matter of minutes, and fixed our door to our extreme satisfaction. Greatly appreciated the timely, weekend service.
– carolyn hashimoto
Service Provided:
Garage Door Repair
Residential Technician:
Tim
Garage Door Repair
Hackettstown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2011
Comments: Online
submission
[?]
After reading all the customer reviews from your website I decided to contact your company to service my garage. The appointment covered a combination of services relating to my garage door opener as well as the molding around the physical door. The day of the appointment, Brandon called to let me know the time of his arrival and he arrived right on time. He was professional, polite, knowledgeable and efficient. After Brandon reviewed all options available to me, I made a decision on what worked best for my situation. I was extremely pleased with the results. I wouldn't hesitate to recommend Precision to anyone else that was looking for service. Thank you!
– Beth Murphy
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
Brandon
Garage Door Opener Install
Far Hills, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/11/2011
Comments: Online
submission
[?]
very positive experience -- loved the tech that serviced the doors. we ended up with 2 motors. If we replace the doors, we will definitely call on you!
– marla jennings
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Brandon
Broken Garage Door Spring Repair
Cedar Grove, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Online
submission
[?]
The technician, Brandon, was polite, informative, efficient,clean and very professional; he did a great job for us and would not hesiate to use your services again.
– julio baguer
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Brandon
(201) 977-4870
Bergen County
4.87 out of 5 stars
(428)
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(973) 577-7920
Essex County
4.78 out of 5 stars
(222)
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(908) 271-4227
Hunterdon County
4.92 out of 5 stars
(49)
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(973) 975-4631
Morris County
4.88 out of 5 stars
(393)
Read All Morris Reviews
(973) 975-4631
Passaic County
4.86 out of 5 stars
(172)
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(908) 333-4087
Somerset County
4.87 out of 5 stars
(165)
Read All Somerset Reviews
(973) 862-4716
Sussex County
4.86 out of 5 stars
(77)
Read All Sussex Reviews
(908) 418-4588
Union County
4.92 out of 5 stars
(188)
Read All Union Reviews
(908) 747-4357
Warren County
4.85 out of 5 stars
(74)
Read All Warren Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(888) 490-4009
220 West Parkway Unit 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

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