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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 9592 reviews, averaging 4.93 Stars:
Livingston, NJ
Product:
,
Orono and excellent service!!
- Patricia Moore
Montclair, NJ
We had an emergency situation with our wooden garage door at 12:30 AM. When the door started to open, the old tension spring on the right-side track broke, causing the rear portion of the spring to impact and break the track supports, causing the track to fall down. The right side of the garage door remained down, while the left side was partially lifted. The door was jammed in this slanted position and the top portion was off the track and leaning into the garage. I called Precision at about 1 AM and was quickly connected to their answering service. The agent was very professional, collected my contact information, and scheduled a service call for later that day at about 10 AM. I received text and email confirmations of the service date/time. The repair technician, Tom, promptly arrived at about 10:30 AM, surveyed the damage, and suggested repair options. He then requested assistance from his supervisor, Lou, in managing this extensive repair job. Tom and Lou carefully straightened the garage door, rebuilt the right-side track supports, replaced all the rollers and springs, and got the door smoothly moving on the original tracks. A new LiftMaster garage door opener was installed with a new keypad and remote controls. The repair was completed the same day. Our 50-year-old garage door now operates smoothly, quietly, and better than before. The repair technicians were professional, fully explained the repair plan, worked carefully to avoid damage to the garage door and the car that was still parked in the garage, tested the new installation, answered all my questions, cleaned up, and maintained a sense of humor during a challenging repair operation. The total repair cost was shared with me before the work started and there were no surprise additional charges. This was my first customer experience with Precision. I will certainly contact them in future if repairs are needed, and will recommend them to neighbors as a reputable repair service with highly competent technicians.
- Robert Kotlowitz
Product:
Service Technician Team : Tommy S
Union, NJ
Excellent service. Always arrive on schedule. Quick resolve of my problem.
- Mike Guarnaccio
Product:
Phillipsburg, NJ
Totally satisfied with service restoring us to almost like new condition. Personneleere very good and professional.
- Douglas Fortin
Sparta, NJ
Precision installed my garage door and I’m very happy with it! When I needed service 7 years latter they came right away - on time- and we’re friendly and knowledgeable. I’m very happy with this company and would recommend them.
- Sue Connors
Somerset, NJ
My 2 new garage doors look beautiful! The 2 man crew really did a great job. They took the time to answer all my questions and explain everything. Very professional. I also appreciated all the text notifications and emails. I always knew the status of the job without having to call.
- Claire Anderson
East Rutherford, NJ
The employee Chris was knowledgeable and friendly. He explained everything in detail.
- Diane Macaluso
Boonton, NJ
I was amazed how our technician diagnosed the problems, and completed a repair, new installation in less than 3 hrs! I appreciate expertise and efficiency, thank you for a job well done to the finest detail Dr.John Graeber
- John Graeber
Product:
Service Technician Team : Ryan M
Haledon, NJ
Everything was great. The installers were great, and the products installed were a big improvement to my garage.
- Leon Messina
Product:
Whitehouse Station, NJ
Our technician was Brian Hallock. Hs inspection of our door, springs, cables was very thorough and complete. He conducted himself in a professional manner during the repair, explained what needed to be done and answered questions simply. I was very pleased with the service.
- Rocco Panzarino
Product:
Service Technician Team : Brian H
Hopatcong, NJ
I want to highly recommend this company. I needed work done on my doors and the remotes. Chris came out and explained exactly what was going on and what he was going to do today. The job took about an hour. Very nice person and very neat. We now have new remotes,new key pad, and new system. Very quiet now. We are very happy and glad we chose this company. Thanks again Chris.
- Beverly Dettelbach
Product:
Flanders, NJ
Your company was recommended by my neighbor. Your receptionist was friendly and accommodating setting up an appointment for me for the following day. I was so happy to speak to a person rather than a recording. Prior to the appointment, I was sent a quick bio and photo on the person coming to work on my garage doors. This is a great introduction and also Your company was well represented by Chris K who was extremely knowledgeable and professional. He carefully reviewed my garage door problems and offered options to remedy all issues.
- Yvonne
Product:
Washington, NJ
Doug the installer was great. Quick clean and very good at letting us know all the options to fix the door. I will definitely use again and make sure to request Doug.
- Scott Hansen
Palisades Park, NJ
Chris aveta did a good job on my garage door .100% satisfied
- Abhishek Bharti
Product:
Phillipsburg, NJ
Precision was friendly, honest and knowledgeable, I am happy with there service and level of expertise, they fixed my garage door, made me aware of safety issues I didn't know about and repaired everything all in one day, highly recommend and will be a repeat customer down the road.
- Samuel Strauss
Product:
Door Installation Team: Ferdinand K
Riverdale, NJ
The technician arrived at the specified time. He diagnosed the problem with the garage door rollers coming out of the tracks. He then made the necessary repair. Thank you.
- Warren Sheps
Hamburg, NJ
The spring on my garage door broke on Saturday 3/19 so I couldn't manually open the door. Many people recommended Precision. I called them immediately and Chris came out the following morning. He spent some time reviewing the problem and provided me with 3 possible repair solutions. Within an hour the garage door was repaired. A+ service!
- Richard Kell
Long Hill, NJ
John Ayres is excellent in every way. He is professional, competent, detail-oriented, thorough and explains everything very well. We have complete confidence in John Ayres and Precision.
- Bridget O
Somerset, NJ
I really liked Brian Hallock and appreciated his honesty in his assessment of our garage door and the fact that he didn't pressure me into replacing or repairing any parts prematurely.
- Jerry Pemoulie
Wayne, NJ
Gedas Bruce did a fabulous job replacing my garage door opener!! He explained everything clearly and took time to inspect my door. Such precise neat work! I called Precision this morning and Gedas arrived shortly thereafter! If you want skilled and quality work call PRECISION!
- Nancy Malinoski
Product:
Glen Ridge, NJ
Great, fast, same day service. Swapped out broken sensor and made minor adjustments to garage door that they installed about a year ago. I highly recommend Precision to anyone looking for a complete motor/door/rail package or just for modifications and repairs of existing door.
- Mike Garrett
Mahwah, NJ
Your mechanic ,Issac Ward was professional and explained any questions that we had.
- Pete Kuzma
Product:
Dumont, NJ
First time using Precision and we couldn't be happier. Alan, the service rep, was on time and communicative throughout the whole process. Our garage door spring was broken and he made us feel comfortable in knowing that the issue would be fixed the same day! The service was so great that we ended up just choosing long term comprehensive repair because Alan made us feel comfortable in knowing that our garage would be operational same day. Precision has gained another customer! Thank you!
- Anthony
Product:
Service Technician Team : Alan R
Scotch Plains, NJ
Dependable,great they did a service, and fixed it all within an hour. Matt was super professional and a nice guy as well. Highly recommended!
- Richard Brenner
Riverdale, NJ
I always appreciate Precision’s prompt and professional service. Our beautiful garage door and garage door opener work perfectly and we count on Precision’s service staff to maintain our equipment with their skilled staff. Their customer service staff is friendly and their prices are fair and well worth their fine products.
- William Weiss
Product:
Service Technician Team : Brian B
Ledgewood, NJ
Quick response....courteous and professional technician(Ryan). Pleased with service and would recommend to others.
- Barbara Mikell
Parsippany, NJ
The repairman was prompt (actually early), quickly diagnosed the problem and completed the repair in a half hour. He was very professional, helpful and courteous. I couldn’t be more pleased.
- Rosemary McCartney
Blairstown, NJ
Your service was very professional. Your pricing felt as if it is unnecessarily high.
- Paul Leonardelli
Montvale, NJ
I was referred to Precision by another company that did not service Montvale. The service person, Ferdinand, arrived on time, identified the problem, told me my options and immediately went to work installing a new motor. After the installation, he explained the details of the various keypads and controls. He was very helpful, efficient and personable. Thank you for the timely and excellent service.
- Bea Sanders
Product:
Door Installation Team: Ferdinand K
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
As always, I had a great experience with your company! Glen, my technician was so patient and kind and explained all my options in a manner I could understand and truly went out of his way to accommodate me with a fair price. Beyond that, his work was impeccable and he explained how to work and understand my new system. I received a new LiftMaster LED Garage door opener with all the works. Your customer service people were great as well. I was and am very satisfied with your company. I was also confused as to how to get online to do the review and this morning you sent me a direct link to make it easy for me. Thanks again!
- Carol Santucci