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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door:

Precision Garage Door New Jersey
has received 1768 reviews, averaging:

4.86 of 5 Stars

Garage Door Repair
Ringwood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/12/2012
Comments: Online
submission
[?]
Precision was extremely professional. I severely damaged my garage door when my roof rack pulled the door right off the track and bent the one beyond repair. They had someone at my house within an hour, he was courteous, professional, and did a great job. He notified me of all costs before he did the repair work. I would highly recommend them.
elizabeth leeds
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Broken Garage Door Spring Repair
Morristown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2012
Comments: Online
submission
[?]
Very pleased with your service! Bob Z did an excellent job, was very courteous and enjoyed his company! Many thanks!
marc vidone
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Repair
Bernardsville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2012
Comments: Online
submission
[?]
Great job as always; professional and top quality...and Bob Z is fantastic.
scott rhoades
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Opener
Residential Technician:
Garage Door Opener Install
Montville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2012
Comments: Report Card
submission
[?]
Kyle did the installation and explanation in highly professional manner
G.H. Carlev
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Install
Morris Plains, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 04/10/2012
Comments: Online
submission
[?]
The tech was timely and very patient. He did a great job. The only reason I did not give 5 stars was that I had a hard a time understanding my different options and what was included. You should have a printed sheet to give people.
rona rockland
A Response from Doug:
Rona, Thank you for your feedback. You're right. We should not run out of brochures. If you want us to mail you one call me. Doug
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Tim
Garage Door Opener Install
Scotch Plains, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/10/2012
Comments: Report Card
submission
[?]
Ahead of the scheduled completely satisfied
Catherine Plat
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Repair
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/10/2012
Comments: Report Card
submission
[?]
Excellent Knowledgeable technician I will use your company in the future - very satisfied - liked the idea that thetechnician had name tag
Edythe Ressler
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Garage Door Repair
Park Ridge, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 04/10/2012
Comments: Report Card
submission
[?]
Great job my door is so quite now Scott really know his stuff
Fred Ellis
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Broken Garage Door Spring Repair
Mahwah, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/09/2012
Comments: Online
submission
[?]
Marc did a great job replacing spring. He also recommended replacing some of the other components to improve longevity of system. We decided to wait for now since the system is less than 5 years old.
john bianchi
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Install
Cranford, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/09/2012
Comments: Report Card
submission
[?]
Completely Satisfied
Oriscello
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Install Garage Doors
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/09/2012
Comments: Report Card
submission
[?]
Rodrigo did a great job
Judy Josephson
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Broken Garage Door Spring Repair
Westfield, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/06/2012
Comments: Online
submission
[?]
Job done quickly and efficiently. Everything done as explained and promised.
John Kerins
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Install Garage Doors
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/06/2012
Comments: Online
submission
[?]
We had our old garage door replaced with a new door, an opener, remotes, keypad and safety device. Prior to installation we had a very cold bedroom over the garage which I can see already is warmer due to the garage being warmer because of the insulated door. Yay! Vince came for the initial visit and was very informative as well as professional. The installers did a great job and were on time and we even received a confirmation call the day before the installation. I would recommend this company and have given them a 5 star rating.(Shared Review)
Bonnie
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Residential Technician:
Install Garage Doors
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/06/2012
Comments: E-mail
submission
[?]
We had our old garage door replaced with a new door, an opener, remotes, keypad and safety device. Prior to installation we had a very cold bedroom over the garage which I can see already is warmer due to the garage being warmer because of the insulated door. Yay! Vince came for the initial visit and was very informative as well as professional. The installers did a great job and were on time and we even received a confirmation call the day before the installation. I would recommend this company and have given them a 5 star rating.(Shared Review)
Bonnie
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Area Manager:
Install Garage Doors
Wayne, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/06/2012
Comments: E-mail
submission
[?]
We had our old garage door replaced with a new door, an opener, remotes, keypad and safety device. Prior to installation we had a very cold bedroom over the garage which I can see already is warmer due to the garage being warmer because of the insulated door. Yay! Vince came for the initial visit and was very informative as well as professional. The installers did a great job and were on time and we even received a confirmation call the day before the installation. I would recommend this company and have given them a 5 star rating.(Shared Review)
Bonnie
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Garage Door Repair
Millington, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/05/2012
Comments: Online
submission
[?]
He did a good job.

Thanks
Francis Eng
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Garage Door Opener Repair
River Edge, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/05/2012
Comments: Report Card
submission
[?]
I was very impressed with the technician,pleasant,neat and friendly
Carl Fazio
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Install
Lebanon, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/04/2012
Comments: Online
submission
[?]
Brandon was terrific. He explained everything he was going to do. He was efficient and cleaned up after himself. He was professional yet very personable. I was pleased with the whole experience.
joanne caccioli
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Repair
Scotch Plains, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/04/2012
Comments: Report Card
submission
[?]
Satisfied completely with job
O'Reardon
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Install
Haledon, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/04/2012
Comments: Report Card
submission
[?]
Excellent service very knowledgeable
J. Pastor
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Repair
Rockaway, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/04/2012
Comments: Report Card
submission
[?]
Excellent service made the repair pleasant experience. Kyle was knowledgeable , fast efficient and a pleasure to deal with. Highly recommend him and your company
Neil Holtzman
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Garage Door Repair
Rockaway, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/04/2012
Comments: Online
submission
[?]
Excellent service...from making the appointment through the work itself. Kyle (tech) was knowledgeable and personable. He quickly identified the problems, offered options, then performed the work quickly and efficiently. I will be most happy to recommend Precision to anyone with garage door problems.
neil holtzman
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Repair
Bridgewater, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/03/2012
Comments: Report Card
submission
[?]
Explained the options clearly and in the end explained how to use it in a courteous way.
Ravi Subramanian
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Install
Glen Rock, NJ
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 04/03/2012
Comments: Report Card
submission
[?]
So helpful and prompt service called this morning and the entire job was done by 5 Pm!
Melissa Moria
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Install
Montville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Report Card
submission
[?]
Service was Great.
Liz Adams
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Install
Englewood Cliffs, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Online
submission
[?]
good job helpful service man
bruce baines
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Repair
Paterson, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Online
submission
[?]
The technician was very honest, and very knowledgeable. He concluded that safety eyes where not align. I was only charged just the service fee, not trying to give me a snow job. I would recommend
Enrique Soto
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Broken Garage Door Spring Repair
Paramus, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Online
submission
[?]
The main spring on our garage door broke on a Saturday night and I honestly did not know where to go, so I looked on the internet and after a couple of other sites, I came across yours. I was impressed by the information on the site and called, not really thinking anyone would be answering at that time of night. A pleasant woman answered and walked me through the process of getting my home information, the service I needed and scheduling an appointment on Monday morning. I was very impressed by the follow up of an email to confirm the appointment, along with pictures of the technicians, and a promise that the technician would call on Monday when he was on his way. Your website was filled with information about your company and personal backgrounds of your workers which I found very unique and reassuring since I really was just hoping that I made the right decsion. As promised, on the morning of the service, the technician called(I don't remember his name...I think it was Ron A. ....my wife was home during the repairs)and showed up right on time. The work was done professionally and under 2 hours, and the technician explained over the phone to me some additional parts needing replacement (the assembly was a few years old, so replacing those additional parts seemed the right thing to do and not just padding a bill). I ended up paying more than I was originally quoted, however, the woman who first took my call could not have known the extent of the repairs, and what she did quote me was accurate. Afterwards, the technician left a packet of information explaining what was repaired, explaining the quality parts used, and a 5 year warranty. I generally do not mind paying a little more if I feel I am getting high quality and service, and from beginning to end, I felt your company provided it. Additionally, I commend your team for doing everything possible to get and retain a customer....that's rare these days.
Ron Gross
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Residential Technician:
Garage Door Opener Install
River Vale, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Report Card
submission
[?]
Very good employees Ron explained everything clearly and then performed the work in an efficient manner.His helper,Patrick was courteous helpful
M Ryan
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Repair
Pequannock, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/01/2012
Comments: Report Card
submission
[?]
I was very happy with the service. He was prompt,Polite and well informed. Thank you
Nancy Crefald
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Residential Technician:
(201) 977-4870
Bergen County
4.87 out of 5 stars
(428)
(973) 577-7920
Essex County
4.78 out of 5 stars
(222)
(908) 271-4227
Hunterdon County
4.92 out of 5 stars
(49)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.88 out of 5 stars
(393)
(973) 975-4631
Passaic County
4.86 out of 5 stars
(172)
(908) 333-4087
Somerset County
4.87 out of 5 stars
(165)
(973) 862-4716
Sussex County
4.86 out of 5 stars
(77)
(908) 418-4588
Union County
4.92 out of 5 stars
(188)
(908) 747-4357
Warren County
4.85 out of 5 stars
(74)
Read All Warren Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(888) 490-4009
220 West Parkway Unit 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

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